E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.18

4.2 Rating 2,385 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watermelon flavour tastes nothing like Watermelon.”

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Posted 3 years ago

“I still haven't received my order. First and last time using you.”

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Posted 3 years ago

“Already wrote a review which hasn’t been posted ordered from you £30 worth of vape liquid and never received my order terrible company.”

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Posted 3 years ago

“Placed my order on 26 October 2022 and E Liquid stated this will apparently be delivered next working day. Still waiting for my order. I called E liquid several times and no one answers the phone. It’s been 6 days and I’m still waiting for my order and E Liquid want me to review my order now? Lol!”

Helpful Report

Posted 3 years ago

Hello Shah, Your order was placed on Saturday the 26th, we shipped it via DHL on the Monday 28th as we do not ship on the weekends. Your order is out for delivery today and a tracking link was sent to you upon dispatch. We have shipped everything on DHL due to the Royal Mail Strikes. https://track.dhlparcel.co.uk/default.aspx?con=42093220000082 Kind regards, Antony.

Posted 3 years ago

“Hello Antony I never received my vape juice it might have said it was delivered by royal mail but I haven't received my item yet it's been almost 2 weeks now and I've been trying to contact you about it I've either been scammed or someone took my delivery Thanks”

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Posted 3 years ago

“I never received my vape juice bad service”

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Posted 3 years ago

Good Evening Lawrence, After checking your royal mail tracking number we can see that your order was delivered to your address as per the GPS coordinates and there is also a photo of the order on your washing machine with the rest of your mail. https://www.royalmail.com/track-your-item#/tracking-results/FQ278598746GB Kind regards, Antony.

Posted 3 years ago

“Wrong order received, won’t refund or exchange before I send the wrong order back, I can’t get to the post office so I’m left with the wrong order and lost my money”

Helpful Report

Posted 3 years ago

“Paid for 48 hour delivery. Nothing after 5 days. E- mailed their so called customer support 4 times, nothing. Phone was not answered. Final email explaining I would be contacting trading standards because of breach of consumer rights act before I get a response. Even then the items I had ordered were replaced with inferior products claiming the original ones will be sent on. Not holding my breath and find it hard to believe this company gets so many good reviews. Probably same chance as winning this competition.”

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Posted 3 years ago

Good Evening Terry, Looking through the support chats, it would appear your original shipment was untrackable. We re-dispatched the order free of charge however were short x2 blackberry crumble nic salts by Dinner Lady. These have left us today to complete your order in full. No inferior products were put on your initial order or the re-dispatch order, however, as explained on the packing slip we had to backorder 2 blackberry crumbles which have now left us and been fulfilled in full. Kind regards, Zack E-Liquids UK

Posted 3 years ago

https://www.royalmail.com/track-your-item#/FQ278596419GB

Posted 3 years ago

“Would leave mine if I could. Product is a scam got sent a vape that was out of date ( printed in bold black on side of box) by nearly 2 years and not given any company information in order to rectify. This company is an alias for a vape company that dissolved years ago and I assume just getting rid of left over stock by seeking it “as new””

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Posted 3 years ago

“item never arrived have tried to contact the delivery people but they don't want to know”

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Posted 3 years ago

“Hi I order from you 2 cbd bars one of them don’t work and I still don’t get replaced I’m not happy”

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Posted 3 years ago

“Fraud! Never received the item. No one answers e-mail or the phone.”

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Posted 3 years ago

“I placed an order over a month ago for 10 bottles of berry menthol vape juice and only received 6 with a note saying that 4 will be sent soon which haven't turned up!! I've tried phoning but no answer and sent numerous emails, I had an email last week saying my 4 bottles have been sent out but surprisingly them haven't been delivered either.”

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Posted 3 years ago

“This shits scam”

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Posted 3 years ago

“I ordered 4 bottles of e liquid in two parcels , one arrived that was not a tracking delivery and second one was tracked one and still says dispatching after weeks , I still have not any refund either , rubbish delivery service”

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Posted 3 years ago

“This is my second time ordering and I’m disappointed from the customer service They don’t reply any of my mails”

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Posted 3 years ago

“Never got them they never turned up”

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Posted 3 years ago

“Didn't recive my order, no reply from emails.”

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Posted 3 years ago

“Never received my order”

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Posted 3 years ago

“Dreadful. The worst. No goods, No refund. No one will answer the phone. No response to emails. You have stolen my money. You are dishonest. Absolute disgrace. I shall be reporting you to Trading Standards. I will also ensure that any acquaintance of mine will not be doing any business with you in the future. Let’s hope you survive the next financial crisis (NOT).”

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Posted 3 years ago

E-Liquids UK is rated 4.2 based on 2,385 reviews