E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.19

4.2 Rating 2,378 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong order received, won’t refund or exchange before I send the wrong order back, I can’t get to the post office so I’m left with the wrong order and lost my money”

Helpful Report

Posted 2 years ago

“Paid for 48 hour delivery. Nothing after 5 days. E- mailed their so called customer support 4 times, nothing. Phone was not answered. Final email explaining I would be contacting trading standards because of breach of consumer rights act before I get a response. Even then the items I had ordered were replaced with inferior products claiming the original ones will be sent on. Not holding my breath and find it hard to believe this company gets so many good reviews. Probably same chance as winning this competition.”

Helpful Report

Posted 2 years ago

Good Evening Terry, Looking through the support chats, it would appear your original shipment was untrackable. We re-dispatched the order free of charge however were short x2 blackberry crumble nic salts by Dinner Lady. These have left us today to complete your order in full. No inferior products were put on your initial order or the re-dispatch order, however, as explained on the packing slip we had to backorder 2 blackberry crumbles which have now left us and been fulfilled in full. Kind regards, Zack E-Liquids UK

Posted 2 years ago

https://www.royalmail.com/track-your-item#/FQ278596419GB

Posted 2 years ago

“Would leave mine if I could. Product is a scam got sent a vape that was out of date ( printed in bold black on side of box) by nearly 2 years and not given any company information in order to rectify. This company is an alias for a vape company that dissolved years ago and I assume just getting rid of left over stock by seeking it “as new””

Helpful Report

Posted 2 years ago

“item never arrived have tried to contact the delivery people but they don't want to know”

Helpful Report

Posted 2 years ago

“Hi I order from you 2 cbd bars one of them don’t work and I still don’t get replaced I’m not happy”

Helpful Report

Posted 2 years ago

“Fraud! Never received the item. No one answers e-mail or the phone.”

Helpful Report

Posted 2 years ago

“I placed an order over a month ago for 10 bottles of berry menthol vape juice and only received 6 with a note saying that 4 will be sent soon which haven't turned up!! I've tried phoning but no answer and sent numerous emails, I had an email last week saying my 4 bottles have been sent out but surprisingly them haven't been delivered either.”

Helpful Report

Posted 2 years ago

“This shits scam”

Helpful Report

Posted 2 years ago

“I ordered 4 bottles of e liquid in two parcels , one arrived that was not a tracking delivery and second one was tracked one and still says dispatching after weeks , I still have not any refund either , rubbish delivery service”

Helpful Report

Posted 2 years ago

“This is my second time ordering and I’m disappointed from the customer service They don’t reply any of my mails”

Helpful Report

Posted 2 years ago

“Never got them they never turned up”

Helpful Report

Posted 2 years ago

“Didn't recive my order, no reply from emails.”

Helpful Report

Posted 2 years ago

“Never received my order”

Helpful Report

Posted 2 years ago

“Dreadful. The worst. No goods, No refund. No one will answer the phone. No response to emails. You have stolen my money. You are dishonest. Absolute disgrace. I shall be reporting you to Trading Standards. I will also ensure that any acquaintance of mine will not be doing any business with you in the future. Let’s hope you survive the next financial crisis (NOT).”

Helpful Report

Posted 2 years ago

“ordered on the 6th of september with 1-3 day delivery, have emailed twice and have had no response nor package arrive. 14 days later and still no information on why it has been delayed or whether i’m even going to receive what i have paid for. poor service all round.”

Helpful Report

Posted 2 years ago

“could not leave no stars. order not received. 3 emails sent, no response, no refund and clearly you don't care as you have now asked for a review. shocking!!!!”

Helpful Report

Posted 2 years ago

“Been using these guys for a couple of orders recently, was going fine until they sent me an out of date juice which taste foul and ruined a pack of new coils. Seller hasn't responded. Gutted”

Helpful Report

Posted 2 years ago

“Absolutely awful, web site payment glitch, ended up paying for 3 different orders, taking 3 payments, emailed and got a response really fast “great” told refund was processed and should be with me end of following week 15 days later no refund, no reply to emails, don’t answer the phone… so if someone could answer me that would be great thanks”

Helpful Report

Posted 2 years ago

“They don't reply to emails and the delivery ended up at customs”

Helpful Report

Posted 2 years ago

“I still don’t receive my order. It has been two weeks since I placed my order. And no reply from the support.”

Helpful Report

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,378 reviews