E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.19

4.2 Rating 2,381 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam! Don't order from them! Tracking with DHL paid for on invoice but none given with dispatch email. No response from support or returns emails, no answer to phone calls and the contact section on their site freezes. They were quick enough to take my money though. Going to have to contact the bank now. What a joke.”

Helpful Report

Posted 2 years ago

“Have not received my order”

Helpful Report

Posted 2 years ago

“Great if they actually deliver. Ordered 2 weeks ago, contacted customer service by every way possible and haven't heard a thing from them. Company is clearly very disorganised and no care for what happens to your order once you've paid for it. Plenty of other better alternatives who'll consistently deliver and respond to your questions.”

Helpful Report

Posted 2 years ago

“I have been waiting 2 weeks for my order and it still has not arrived I have tried calling and emailed still no answer will not be ordering from this company again!!!”

Helpful Report

Posted 2 years ago

“I'm still waiting for the delivery confirmation, it's been a week since I've been able to contact customer service.”

Helpful Report

Posted 2 years ago

“Still waiting for 4 red apple ice juices. Received a note with my delivery saying they will be dispatched soon. This was the 21st of February. Then emailed support and had a email back on the 23rd of February saying I will get them soon. Still not received them, support hasn’t replied to my latest email last Thursday.”

Helpful Report

Posted 2 years ago

“I placed an order over 30 days ago and have received nothing. I've tried to call, email and submit a message on their website.....still no reply. I think I am due a refund at the very least. I would suggest people think before parting with their hard earned money!!”

Helpful Report

Posted 2 years ago

“Avoid like the PLAGUE. Rip off company ALERT. They take your money but send nothing in return. They Take a lifetime to contact you when you complain. Ordered something over a week ago and my parcel got misplaced. Contacted DHL they say they didn’t receive it from the sender. E-Liquids must think they have given it to them. MEANWHILE I’m sat waiting to find out the outcome despite already paying for goods I have not yet received. If you like loosing money or sitting around waiting for weeks for your items then this place is ideal for you. I wouldn’t bother.”

Helpful Report

Posted 2 years ago

“Haven't revived my order and I placed the order over a week ago! Very disappointed.”

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Posted 2 years ago

“Haven't received order!!!!!”

Helpful Report

Posted 2 years ago

“Still not recieved my order and have contacted you numerous times with no response. Won't use again.”

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Posted 2 years ago

“Never received my products”

Helpful Report

Posted 2 years ago

“Very poor service. Items never delivered. They never reply to emails or answer the phone. Requested money back claim through bank.”

Helpful Report

Posted 2 years ago

“Shocking business. Ordered over £40 worth of stuff for next day delivery. Got a DHL notification saying item collected. The next day checked the tracking and said it was delayed. Checked the next day and still delayed. Called DHL. They said the package was never collected from the store. Tried calling the store. Maybe 15 time and no answer. Sent emails got no reply. Filled contact us on the website. Again no reply. This was only the second time I ever used this company. As yet package still not delivered and claiming the money back through the bank. Will never use again and recommend that you don't either.”

Helpful Report

Posted 2 years ago

“The cheek to email me asking to write a review for my order which has not even arrived. The customer service has been virtually non-existent, bar one email saying they would look into my order and get back to me (which they haven't). This order was placed paying £5.99 for next-day delivery over 3 days ago. No product received, no contact and no one ever picks up the phone. AVOID”

Helpful Report

Posted 2 years ago

“Haven't received my order and cannot get through to you to sort it out but I have spoken to DHL and they said they haven't received it either.”

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Posted 2 years ago

“Rather not give any star. Been waiting over a month for my order which I still haven't recieved. Customer service is a joke; Emailed and rang but had no responses. Very poor company.”

Helpful Report

Posted 2 years ago

“Very, very bad site. I ordered two months ago and did not receive the shipment, and I could not communicate with you”

Helpful Report

Posted 2 years ago

“Terrible company, delivery of goods was meant to be here last Monday. Still nothing, I’ve messaged/emailed them numerous times and no reply. My parcel was meant to be sent with Royal Mail but sent with DHL instead who have 10,000 1 star reviews. What a trash company. Avoid like the plague. Honestly go to any one else.”

Helpful Report

Posted 2 years ago

“I purchased E-liquids from E-liquids UK. This is the one of my worst experience and I SERIOUSLY DISAPPOINTED. First, I have ordered DHL shipping service with additional fee, but they sent with Royal mail. I've sent e-mail to customer support to ask this problem, but my e-mail has been ignored. Second,same day dispatch is NOT working. I havn ordered my E-liquids and Royal mail notice me to shipper is under preparing the cargo after a week. Then about 1 week past, my E-liquids haven't ship yet. TERRIBLE SERVICE.”

Helpful Report

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,381 reviews