Dotmaison Reviews

4.85 Rating 165 Reviews
98 %
of reviewers recommend Dotmaison
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

Visit Website

Phone:

01889 578457

Email:

info@dotmaison.com

Location:

Unit 12 Lea Hall Enterprise ParkWheelhouse RoadRugeleyStaffordshire

Anonymous
Anonymous  // 01/01/2019
Lovely quality, only problem sizing not a standard British king-size, so a little bigger than hoped.
Posted 3 weeks ago
Fab service and fast delivery even in the current situation
Posted 1 month ago
Prompt delivery although one of the towels had a yellow stain on it good quality product
Posted 1 month ago
Happy with the delivery and product
Posted 1 month ago
Took longer to receive than expected!
Posted 1 month ago
Very quick delivery. Pleased with product. Excellent product.
Posted 1 month ago
Efficient service and great range of products
Posted 1 month ago
I’m still waiting for the parcel,can’t comment
Posted 1 month ago
First time buying in this store, all was great, very fast delivery, packaging was very good for the items and all my questions were answered very fast too, and the post service was great too. will buy again from you in the future.
thanks
alex
Posted 1 month ago
Parcel arrived on time & in good condition. Only comment is that 2 very small items arrived in a large box, a padded envelope or jiffy bag would have been more appropriate.
Posted 1 month ago
First time using dot.maison .. very happy, easy to use website, product quality excellent and is what you see online. The dot.maison team exceptionally quick to respond to any query and professional. Delivery timeline prompt and inline with service promise. The only reason I didn’t score excellent is that a product I ordered on a weekend day was from a third party who didn’t work at weekend , and therefore my order was not confirmed so I was unsure if it was ordered or not. But when I called dot.maison they confirmed it was ordered and would arrive in time. It would be helpful on third party products if it mentioned this on the web site . But overall can not fault dot.maison and will use again
Posted 1 month ago
Customer services great. If you have any problem they will take the time to deal with it even during difficult times like this one! Happy customer
Posted 1 month ago
Good shopping experience
Posted 2 months ago
Very good poorly in bed so cannot write much
Posted 2 months ago
It was good
Posted 2 months ago
My large order of many items was processed, delivered and received in good time.
Two items from the order have had to be returned and refunded however because the colours of them were not correctly portrayed on the website (both items were much lighter in real life than what they appeared on the website - which meant they were not suitable).
A little miffed that I have to pay for the postage of the items to be returned when it was not my fault the colours were not correctly portrayed.
Posted 2 months ago
Overall experience and delivery time were good, however, the courier sent a couple of confusing messages in an attempt to specify delivery date and time -which kept changing.
Posted 2 months ago
Dotmaison is rated 4.85 based on 165 reviews