Dotmaison Reviews

4.8 Rating 2,027 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Good products and first class service
Helpful Report
Posted 3 years ago
Kelvin, we are very happy to hear that you received such excellent service from our team! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
I am really pleased with my purchase, however I think it was quite pricey.
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Posted 3 years ago
Claire, we are glad that you love your item that you received from us. We will pass your feedback on as it is very much appreciated! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
The two cups I bought are lovely. I had asked if I could have one delivery charge as I’d ordered them within minutes of each other and hadn’t really considered that I could have just got them as one delivery. However despite considering this the company never fulfilled this request. Still lovely product .
Helpful Report
Posted 3 years ago
Hi Susan, We are glad to hear that your love your new cups! Apologies that your request was not fulfilled with regards to the delivery charge. If you send us an email on info@dotmaison.com, then a member of our team can look at it for you. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Easy to use website,fast delivery and a very good product if a little small...would recommend Dotmaison
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Posted 3 years ago
Great to hear that our website was easy to use and that you would recommend us Darren! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Prompt delivery. Bought as gifts so not tested yet
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Posted 3 years ago
We are glad to hear that you received your order quickly Freda! We hope the recipients of the gifts enjoy them as much as we do! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Great delivery and great products, what more can a girl ask for....
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Posted 3 years ago
Thank you, we are happy to hear that you love your new products! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Good service and well packaged very pleased with new duvet set thanks.
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Posted 3 years ago
Thank you Karen, we are glad to hear that you are happy with your new duvet set! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Nice product, quick delivery.
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Posted 3 years ago
We are glad that you received your order quickly Aimee! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Helpful and efficient
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Posted 3 years ago
Thank you for your lovely review Jane! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
I was really pleased with my service. My only disappointment was when exactly the same curtains were in John Lewis for £14 less!
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Posted 3 years ago
good service , great products
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Posted 3 years ago
We are pleased to hear that you received great service from us! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
I bought plastic storage jars from here plus some mugs and I must say everything was packed impeccably. Thank you for being so thoughtful.
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Posted 3 years ago
Thank you for your kind words Thareen! Glad to hear that your items arrived safely with our secure packaging! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Items now delivered thank you.
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Posted 3 years ago
Glad to hear that your order has arrived to you Jackie! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Good service despite the lockdown period. Order received in a reasonable time.
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Posted 3 years ago
Thank you for your review June and we are glad that you received your order within a reasonable time! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Good price delivery time also good
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Posted 3 years ago
Glad to hear that your order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Only thing i would have wanted was an immediate notification. I didn’t receive anything until the parcel was dispatched. Otherwise great service
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Posted 3 years ago
Thank you for your review Charlotte! You should of received an order confirmation immediately but we will get our team to look at why you didn’t. We will review our notifications and try to improve this going forward. We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Very good delivery considering the current situation x
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Posted 3 years ago
Georgina, great news that you received your order quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Excellent product.
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Posted 3 years ago
Thank you for your kind words Amin! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
my items was delivered on time.
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Posted 3 years ago
Glad to hear that your items arrived to you on time Linda! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Good service.My goods arrived within the time scale.Love your selection of homeware will definitely return to your website
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Posted 3 years ago
We are happy to hear that you will return to our website Carol! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Dotmaison is rated 4.8 based on 2,027 reviews