Dotmaison Reviews

4.84 Rating 1,034 Reviews
97 %
of reviewers recommend Dotmaison
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
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About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Purchased an Orla Kiely mug which arrived without a box and a slight mark on it.
Posted 11 months ago
Dear Scott, thank you for your review. The Orla Kiely Mugs do not come gift boxed as standard, as advertised on our website. Gift boxes are available to order however.As regards the mark on the mug please accept our apologies, we will contact you regarding this. Many thanks Customer Team
Posted 8 months ago
Kept informed with regards to order throughout from the start to end as was a pre ordered item. Delivery was good and table is beautiful high end quality and the cheapest I could find it. Would definitely order again from this company
Dotmaison 5 star review on 27th April 2021
Posted 1 week ago
Nice product! Good price!
Posted 2 months ago
The delivery was fine, but the product had white marks a over it, with what looked like the dye had been missed off numerous areas.[ Dot Maison says it’s part of the pattern ] Don’t believe that statement. Also the colour is much darker colour than in the picture, obviously taken under really bright lights to make it look lighter. It looks pastel pink and grey but it is in fact dull grey and dark reddy pink. Overall I was disappointed
Posted 4 months ago
Excellent customer service, a real pleasure to do business with. Will definitely purchase from them again!
Posted 5 months ago
Stumbled upon this great site whilst looking for some Fat Face bedding, great prices and a fast delivery.
Posted 1 year ago
My large order of many items was processed, delivered and received in good time. Two items from the order have had to be returned and refunded however because the colours of them were not correctly portrayed on the website (both items were much lighter in real life than what they appeared on the website - which meant they were not suitable). A little miffed that I have to pay for the postage of the items to be returned when it was not my fault the colours were not correctly portrayed.
Posted 1 year ago
Excellent service as always and great value for money
Posted 1 year ago
We are pleased to hear that you received excellent service from us Mary! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 10 months ago
Dotmaison is rated 4.84 based on 1,034 reviews