Dotmaison Reviews

4.8 Rating 2,027 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Some lovely items. Ive ordered cushions that came quickly and look great. My only grump is that you pay postage to receive and also to return any items
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Posted 3 years ago
I got exactly what I wanted so I am happy with that
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Posted 3 years ago
lovely product, good price, swift delivery
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Posted 3 years ago
Excellent customer service after receiving an inadequate product. All swiftly rectified.
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Posted 3 years ago
Lovely jewellry stand. Good service, fast delivery
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Posted 3 years ago
I was delighted to source a stylish bathroom bin on Dotmaison at a more competitive price than other sites. Really happy with the quality of the product.
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Posted 3 years ago
Very good quality container. Really pleased.
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Posted 3 years ago
Competitive value and arrived in one piece.
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Posted 3 years ago
Very good service recommended
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Posted 3 years ago
Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value
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Posted 3 years ago
Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value
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Posted 3 years ago
Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value
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Posted 3 years ago
Jacqui, we are happy to hear that your order was delivered to you quickly! We are sorry that your parcel arrived squashed and we will be sure to pass this feedback on. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Good product. Good price. Good service.
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Posted 3 years ago
Thank you for your lovely review! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Good website within wide range of branded products. The parcel I ordered was packed carefully and the products are great!
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Posted 3 years ago
Thank you Maria, we are pleased that your order arrived to you securely! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Fast delivery and the cushions was exactly as the pictures on the website. I would certainly use them again ☺️
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Posted 3 years ago
Lynne, we are very glad to hear that you love your new cushions! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
There was a fault with one of my items but I am glad to say this was sorted out very well. I would just mention the cost if returns if you change your mind which is quite pricey compared to other websites. It is not always easy to know what a product is really like quality wise until you see it, so just check the cost to return which is £6 or £7 against the cost of the item you are buying.
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Posted 3 years ago
Elaine, we are glad to hear that we could resolve the fault with your order. Thank you also for the feedback regarding the returns cost. We do also offer a cheaper option which is Royal Mail at £3.50. The prices that we list on our website are what we are given by the couriers themselves so we are unable to change them. Thank you again for your feedback regarding this. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Lovely vase. Well wrapped.
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Posted 3 years ago
Thank you for your lovely review! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Quick delivery good price
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Posted 3 years ago
We are glad that your order arrived to you quickly Nadine! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Good product. Glass is a bit thinner than expected and cork lid is a bit lighter. Great it’s recycled.
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Posted 3 years ago
Arrived quickly and the product was perfect! Very stylish
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Posted 3 years ago
Thank you Freddie! Enjoy your new Georg Jensen Sky Gift Set! Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Dotmaison is rated 4.8 based on 2,027 reviews