Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Good selection of vehicles at fair prices with helpful advise.”

Helpful Report

(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Very responsible price . Staff friendly”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Great company with helpful, friendly staff and good range of car’s and vans at good prices. Thank you”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Brilliant service and prices very reasonable”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Reasonable rates,friendly staff and good hygiene practices”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Ok most importantly the staff are excellent start too finish everything explained perfectly so thank you . vehicle checks were done before driving off and the vehicle was perfect clean and tidy which helps with covid staying safe . Overall super impressed many thanks Neil mason”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“I have used Yeovil site before on many occasions and from booking to pick up and return it has always been a very good job and very good customer service, Also used Wincanton site too, also very good service, Keep up the good work, Ps when is Wincanton site re opening?”

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(Yeovil) - Posted 6 years ago

“Excellent value and very easy to deal with . We have used them before and will use them again .”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“nice”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Friendly and helpful service”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Akk ok ways been excellent. That’s why I’m still using them 32 years kater”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Great service, quick, clean and efficient.”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Fair prices, the van was in excellent condition and was a beauty to drive. Really nice guy running the place.”

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(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Hi the people at Dorset Vehicle Rental were very helpful and the vehicles are always clean and reliable. They also come with full tank of fuel so you can just drive to were you have to go.Which is so good this is service that you can trust.”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Quick easy reliable service.”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Well priced and convenient for local customers”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Very efficient and helpful to deal with.”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Well organised and always a good experience with the company”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Booking process clear and easy to complete. Great customer service, rental upgrades by email were quick and simple to sort in advance. Pick up was organised and social distancing measures in place. Only think I don’t like is the return process, it’s drop-off and go - which seems to now be the standard with all rental companies. I prefer to check the vehicle over with the rental company and agree that no damage/fuel is at correct level - this is due to previous issue post return with another company. Luckily I always take before and after pics as proof in case of query. Good prices, great communication and easy rental process. Would use again over other companies.”

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(Yeovil) - Posted 6 years ago

“In these strange times we are experiencing I found the staff very helpful the vehicle best suited for my purpose and booking easy on the website. If I need another vehicle I’ll be back!!!!!”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews