Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Very good service.”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Great service, nice vehicle, will definitely use again”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Always had excellent customer service from Weymouth DVR. I’ve hired cars, vans and minibuses and the vehicles are always prepared and ready to go. Easy to use website, simple collection process and convenient out of hours drop off too. In my opinion the best vehicle hire company”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“First class service. Your staff were very professional I will b hiring from you again Many Thanks Stu McColl”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Quick and easy to organise. Van was in impeccable condition and a joy to drive.”

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(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Great guys in Gillingham so helpful also the vans are clean and well maintained, price wise unbeatable an overall great experience and would recommend them”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Easy to deal with Professional and friendly.”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Fantastic as always”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“You need to open your Wincanton location as soon as possible. I wasted 2 hours of my day having to use Yeovil. Yeovil office we’re excellent but too far away. In future if Wincanton not open then I would likely use one of the national providers!”

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(Yeovil) - Posted 6 years ago

“Easy to book. Great service. Good clean car.”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Helpful and happy service, great van. Will be coming back later in year! Thank you”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Super friendly and helpful staff”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Excellent customer service. Very simple pick up procedure. Very good Covid-19 system in place.”

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(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Great company, have used them on many occasions. Always helpful, cant do enough for their customers, good prices. Do not waste time using other hire companies”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Excellent efficient service, deposit returned promptly after car was returned.”

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(Weymouth) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“I hired a van from the Gillingham, Dorset Branch and their service was excellent from start to finish. Highly recommend.”

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(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Really easy process and helpful service.”

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(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Excellent service. good value and helpful staff. Thank you”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Excellent service ,”

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(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Always really helpful & go out the way to make sure you're happy with the vehicle. I've never had to go elsewhere, if they don't have it at the depot, they make every attempt to bring it on from one of their other depots.”

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(Yeovil) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews