Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given an excellent rating but was not informed about glass cover at the time of booking. Unfortunately, the vehicle suffered windscreen damage which could have meant a bill of over £200. However, the company’s insurance manager agreed for me to pay the excess which would have been due had I known about the glass cover option. So a fair resolution in the end. Thus overall a good rating.”

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(Yeovil) - Posted 4 years ago

“Every thing went smoothly I will be using again soon”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Excellent service”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Service excellent once it became clear Gillingham wasn’t available on line. The only real issue price charged wasn’t what I was expecting, as online price was cheaper than final bill for 1 day hire.”

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(Gillingham) - Posted 4 years ago

“really good service, but wish you had more tippers on your fleet”

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(Yeovil) - Posted 4 years ago

“The guy in the office was amazing thanks for all your help I think his name was Andrew”

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(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Exec Ellen this service when booking the van and on picking it if ever I need to hire again o know where to go”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Very friendly and excellent service, would definitely use them again”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Having rented several vehicles from DVR I cannot recommend them highly enough. Very friendly staff and renting from them couldn't be easier or simpler.”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Always nice welcome. Clean vehicles. I have hired quite a few vehicles over the last 10 years and always go straight here because of the service. Nice quick and cheapest in the area.”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“When did I rent a car from Dorset Rental”

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(Yeovil) - Posted 4 years ago

“Fantastic service - every time!”

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(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Really good value for money and good choice of vehicles”

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(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“all good thanks”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Always a very good service is accorded to me.”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Everyone at the Yeovil branch were polite helpful and everything went smoothly. It made my house move easier. Thank you.”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“I’ve hired cars and vans and they’ve always been clean and reliable. Always get prompt and friendly service.”

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(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Easy to book online and reasonable costs. We needed to hire a car in order to travel to view a new car for ourselves. Personel were polite, the paperwork as described on the website and the car was in very good condition apart from the airconditioning/climate control which did not work on one of the hottest days on record. I had collected the car on a wet and cool morning and was only the following day when we travelled on an hour's journey to view a car to buy that we found that the aircon was not functioning. We returned the hire car earlier than booked because of our purchase and a fair refund was given. Apart from the aircon, a really excellent service and a pleasure to deal with. Would recommend and would use in the future. Would have been an 'Excellent' for service if not for aircon.”

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(Gillingham) - Posted 4 years ago

“Very easy to book, pick up, use and return the vehicle. Pricing reasonable, but availability good. Highly recommend and will use again.”

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(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Great vehicles, great service. Highly recommend.”

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(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews