Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and very convenient”

Helpful Report

Posted 3 weeks ago

“I hired a budget car for the week, which was cost effective option for my need at that time and I was given a clean and tidy Fiat 500 hybrid. A great little car for around the capital. Jon-Paul at the Bridport office was as efficient and friendly as ever and my deposit returned without issue.”

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(Bridport) - Posted 3 months ago

“I find Dorset Vehicle Rental to be the most competitively priced in the area. The guys in Yeovil are really friendly and very helpful. The whole process is always very stress free and easy and the vehicles are always in great condition.”

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Posted 4 months ago

“Absolutely brilliant never had a problem love all the cars i have rented”

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Posted 4 months ago

“Always friendly always helpful (even why I forget last minute!!) vehicles always smart and clean - cannot praise highly enough”

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Posted 4 months ago

“A fantastic company to deal with, always extremely helpful and very friendly. Thank you for making my life easier”

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Posted 4 months ago

“I have been a customer of the Bridport branch for many years. They consistently provide a very good service in terms of being competitive, quality of the vehicles as well as having friendly and attentive staff. I choose them every time over their competitors. Can’t recommend them enough!”

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Posted 4 months ago

“This is a surprise as I have absolutely no recollection of hiring a vehicle from Dorset vehicle rentals but I am sure they are excellent!”

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Posted 4 months ago

“What a great rental business. Car was ready and waiting . Quick but thorough handover.. Reasonable priced. Great modern vehicle and spotlessly clean.”

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Posted 4 months ago

“Still waiting for deposit , bank have no details , a week later , of deposit being returned that I have been informed was returned the next day by Dorchester office . Have hired many times from here , NOT AGAIN will you see my money .”

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(DORCHESTER) - Posted 8 months ago

“Efficient, friendly service, what more could you want?”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Excellent value for money. Booking online was easy, collection was hassle free, van was clean and tidy and drove very nicely. Only negative was that the van wasn't full of fuel as it said it would be on the website so i had to guess filling back up the right amount. Would have been much easier to have filled it back to full on my way dropping it back, but i assume that was more to do with the previous user. Dropping back was simple. if the need arises I will use again and recommend.”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Apologies regarding the fuel situation, I will pass on your feedback. Best wishes Head Office- Dorchester

Posted 9 months ago

“Friendly and helpful service. The car key drop box for out of hours return makes car hire simple and convenient.”

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(Bridport) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“The care was ready as promised and the young lady that dealt with me was fantastic.”

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(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Van was immaculately prepared and of high quality.”

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(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“The cleanest and tidiest van I’ve ever hired. Helpful staff and reasonable costs. Highly recommended.”

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(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“We were treated with respect, from start to finish. The Bridport office staff were Extremely, competent , friendly and approachable. Very satisfied!”

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(Bridport) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“Yeovil has very helpful service and great price. Vehicle was in very good condition and staff very helpful. Would happily recommend them.”

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(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Very helpful, quick response , definitely recommend , will use again.”

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(Weymouth) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 9 months ago

“Excellent service, easy booking system, hired a super car which was very clean snd tidy and perfect for me. Boss and staff all very polite and helpful no complaints at all. Thank you tor your help, Keep up the good work everyone. 😃”

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(Bridport) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews