Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service, they bent over backwards to help out”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Vehicle was damaged, poorly maintained n break warning light came on after 10 miles of long journey”

Helpful Report

(Gillingham) - Posted 6 years ago

“Start to finish and great service. Very convenient booking process, very friendly helpful customer service over the phone to check vehicle size and availability. Pick up and vehicle check was smooth and fast, and the option to have a key drop off box was a life saver time wise. And I didn’t even mention the price! Very fair pricing, much more affordable than the big name crowd. I highly recommend!”

Helpful Report

(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Always very helpful and welcoming.”

Helpful Report

(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Been using the company for a year now. Never hv any issues with them and very friendly staffs too.”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Happy with the service from arrival at the depot to the time I returned the vehicle. Vehicle was exactly what I required for the job and the 'nothing is too much trouble' attitude of the staff was refreshing.”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“very good”

Helpful Report

(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Fantastic service as always”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Very good staff and great service can not fault thank you”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Vehicles always clean and ready to go with straight forward hand over. Staff a friendly and efficient”

Helpful Report

(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager

Posted 5 years ago

“Your truck was well prepared and staff offered great service and were very helpful and cheerful I would highly recommend you to all my friends Thanks”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Quick easy pickup. Nice clean van. No issues perfect thanks”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Excellent and friendly customer services. Van as requested.”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Always a good prompt service Never use anywhere else ! Very highly recommended”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Great service - no problems at all with the van. Would recommend DVR”

Helpful Report

(Gillingham) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Excellent service- no fault and very helpful when I was running late to return vehicle”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Great service, always able to help me out with a vehicle even at short notice. Thank you”

Helpful Report

(DORCHESTER) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Very handy convenient and courteous . Pricing reasonable”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Very good service. Simple to book. Returning the vehicle was easy as there was a key safe.”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Very good service throughout the process. Vehicle was clean and in excellent condition. Not my first hire, and certainly will not be my last.”

Helpful Report

(Bridport) - Posted 6 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews