Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.78

4.8 Rating 3,122 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,122 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company to hire from, good customer service and care.”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“Fantastic service and very competitive prices. I'll definitely be using them again.”

Helpful Report

(Yeovil) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 7 months ago

“The service here is the best! They are professional, friendly and always able to provide the vehicle I want when I want it, and at a decent rate. I recommend this company to anyone / everyone who needs a car rental.”

Helpful Report

(Gillingham) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 7 months ago

“This is the second time I’ve used this company and they are excellent and the man on the desk was very helpful when I accidentally booked more days than I needed the van for, refunded the difference without quibble and deposit received back quickly. Vans nice to drive too . Will definitely use this company again”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“Matt is always brilliant, helpful and accommodating”

Helpful Report

(Gillingham) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 7 months ago

“Great staff, informal but professional and friendly.”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“As always absolutely amazing.Great staff and great cars for hire and at a great price,keep up the good work.”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“Staff always helpful and informative, vehicles to a standard of my hire choice.”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“The staff were excellent, very friendly and efficient. The van was clean and in great condition. I would definitely use them again.”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“Vehicle was clean and tidy. Very helpful staff, and we will carry on using Dorset rentals”

Helpful Report

(DORCHESTER) - Posted 7 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 7 months ago

“5 stars. I have hired a van from you for a festival once a year for several years. I have always found hiring from you very easy, and shall book a van again next year.”

Helpful Report

(DORCHESTER) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 8 months ago

“Excellent service very clean vehicle, will definitely hire from yourself again”

Helpful Report

(Yeovil) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 8 months ago

“superb”

Helpful Report

(DORCHESTER) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 8 months ago

“Very good professional service and excellent new vans and cars.”

Helpful Report

(DORCHESTER) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 8 months ago

“Professional and excleent service...thank you”

Helpful Report

(Bridport) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 8 months ago

“Staff at pick up and drop off were excellent and made the whole rental experience very smooth! Cars quality and age was also exactly what was advertised and was very happy with the whole experience. Will definitely be renting again.”

Helpful Report

(Yeovil) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 8 months ago

“No fuss, great service.”

Helpful Report

(Gillingham) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 8 months ago

“Was not told of the £200 deposit when booking and was horrified when it showed on my account, it could have been embarrassing with the bank...”

Helpful Report

(Yeovil) - Posted 8 months ago

If you booked your vehicle online it does state about the deposit. If you have booked over the phone you should have been informed but sincere apologies if a mistake was made & you weren't. There is a £200 refundable deposit with every hire, this is the same for all customers. It takes 3-5 working days to show back up in the account once refunded from us, so you should have received this back now in full providing the vehicle was returned on time, with the same amount of fuel & no new damage. Thank you for your feedback & I will forward this onto the Yeovil branch to make them aware of your comments. Dorset Vehicle Rentals

Posted 8 months ago

“Absolutely fantastic service from start to finish. We originally booked a Luton van and a large transit. When we realised we needed a Luton van instead of the transit, they accommodated us and provided us with another Luton van. The lady on the front desk was incredibly helpful, polite and professional throughout. The men showing us round the vehicle were also a great help as well. I would highly recommend Dorset Vehicle Rentals. Great prices for the vans as well. Thank you again for you help with our move.”

Helpful Report

(DORCHESTER) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 8 months ago

“Great customer service and reliable.”

Helpful Report

(DORCHESTER) - Posted 8 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 8 months ago

Dorset Vehicle Rentals is rated 4.8 based on 3,122 reviews