Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.78

4.8 Rating 3,122 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,122 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plenty of vehicles available, my hire was clean and well presented. Faultless service with the holding deposit returned very quickly. Thank you guys.”

Helpful Report

(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“The use of an easy to drive 3.5 Luton van with tail lift enabled us to move my mum’s furniture with ease. On collection and return the staff were friendly and helpful. The only downside was that Dorset Vehicle Rentals insurance policy doesn’t allow drivers over 75 which meant my husband couldn’t help out with the driving. Would recommend.”

Helpful Report

(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Apologies your husband couldn't drive. Unfortunately, our insurance policy will only cover up to a certain age. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“I was very impressed with the customer service. Thank you for making hiring a car easy and stress free.”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“I turned up at 0800 on Monday morning looking to hire a car There were none available but the staff spent quite a while looking to see if anything could be moved around to get me on my way on holiday I ended up with a corsa and was very satisfied with the car And the great staff that made our holiday happen Every one was great and went out of their way to help Can’t thank them enough”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“We hired a 17-seat minibus for a long weekend trip. Excellent booking and collection service, with a new, clean vehicle in very good condition. Very recommendable.”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Booked online, picked up a nearly new vehicle on the day. Staff were very helpful and professional. Booking in was very quick and easy, then passed on to vehicle checking staff. Once the vehicle had been checked to everyones satisfaction and signed, it was time to hit the road. On return to the depot, it was a check of the vehicle fuel up and hand the keys back.”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“Very friendly team with some banter! Lorry was in excellent condition. No dramas at all and would recommend.”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Excellent service from online to collection at my local depot, best price around, clean van , easy return and deposit returned quickly”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Nice clean minibus great handover will use you again”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Very good service easy to hire the vehicle very polite staff Would use again”

Helpful Report

(Bridport) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“Excellent service and got exactly what I needed for a good price Thank you James”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“Very efficient and friendly service. Worked perfectly and vehicle was just as described and as I needed.”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Absolutely brilliant service from start to finish Friendly service, fantastic van Hassle free hire and great value for money”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Excellent service and vehicle”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Great service as usual. Car in good condition, quick and easy pick up. Everything explained clearly and professionally, deposit returned promptly.”

Helpful Report

(Bridport) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“Friendly staff good communication clean vehicle. Got my move done efficiently with their van👍”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“Great service”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“Really efficient, helpful and kind. Entertained our four year old as well!”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 9 months ago

“Vehicle was late for collection time, as a pickup had no hard top which is what was expected - and it rained, as a result not much use, and were unable to use it as intended for the hire period.”

Helpful Report

(Gillingham) - Posted 10 months ago

Thank you for taking the time to leave a review. Did you request a hard top on the vehicle when booking? Please feel free to email us on reception@dvr.uk.net Dorset Vehicle Rentals

Posted 9 months ago

“A great service provided as always. Having previously hired vehicles from Dorset Vehicle Rentals before I find they’re the best with a friendly helpful service for vehicle rentals.”

Helpful Report

(Bridport) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

Dorset Vehicle Rentals is rated 4.8 based on 3,122 reviews