Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and staff at my local depot are alway first class, the vehicles are of excellent condition and clean throughout. My only complaint is with the fuel in that it’s pot luck if there is half a tank or fumes! Would it not be better and much easier to receive and return with a full tank, that way there is no guess work involved. We get the vehicle all ready for our journey and you get it back with a full tank ready to go out. Should anyone return it without a full tank if you fill it up and deduct the amount from the clients deposit! Simple.”

Helpful Report

(Bridport) - Posted 5 years ago

Hi there, for security reasons we try not to leave fuel in vehicles overnight. If you do pick a vehicle running on 'fumes' please speak to the branch manager and he may be able to help and ensure you can reach the nearest fuel station. Thank you for your review.

Posted 5 years ago

“Friendly service”

Helpful Report

(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure Andy our Yeovil Branch Manager sees this.

Posted 5 years ago

“Whenever I need to hire a car I always go to Dorset Vehicles Rentals in Dorchester Road, Weymouth. All the staff there are helpful and informative, and the vehicles are always clean, and ready on time for collection.”

Helpful Report

(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 5 years ago

“The team in Gillingham were very helpful”

Helpful Report

(Gillingham) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 5 years ago

“Happy with the vehicle but it was a little untidy when I picked it up.”

Helpful Report

(Wincanton) - Posted 5 years ago

Sorry to hear this, if you could respond to my email address - wendy@dvr.uk.net I can then find out which vehicle this was and sort this out with the Wincanton Branch, and find out why it was untidy. Thank you for pointing this out to us. Best wishes - Wendy

Posted 5 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews