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Dorset Vehicle Rentals Reviews

4.8 Rating 3,132 Reviews
96 %
of reviewers recommend Dorset Vehicle Rentals
Company Reviews Metrics
4.8
Based on 3,132 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Dorset Vehicle Rentals Reviews
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Anonymous
Verified Buyer
“Good price. Very helpful staff. Could leave my own vehicle with them in a safe compound during the period of my hire.”
Helpful Report
(Bridport) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.
Posted 5 years ago
Anonymous
Verified Buyer
“Good customer service and great rental rate”
Helpful Report
(Bridport) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.
Posted 5 years ago
JARAD BRADLEY ELLIS
Verified Buyer
“Jared is my son he drove the van cos I have a fractured spine But yes everything was good Thankyou Brad Ellis”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
BRIAN EDWARD DODGE
Verified Buyer
“Excellent service and very professional”
Helpful Report
(Weymouth) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.
Posted 5 years ago
TRACEYEA EDWARDS
Verified Buyer
“I hired a transit and due to queue for collection I was late picking up despite prebooking time slot. As a result I was not aware that the vehicle given was commercial type and therefore different speed limits to smaller van I normally have. I drove happily within normal limits and got 2 speeding tickets. Would recommend speed limits for vehicles are put on dashboard. More frustrating then was to be charged £60 for putting two letters from same police in same envelope Cheeky. Staff on site were helpful. Vehicle was damaged prior to pick up and I found the warning lights stating door wasn't closed due to damage annoying.”
Helpful Report
(Yeovil) - Posted 5 years ago
TRACEYEA EDWARDS
Verified Buyer
“I hired a transit and due to queue for collection I was late picking up despite prebooking time slot. As a result I was not aware that the vehicle given was commercial type and therefore different speed limits to smaller van I normally have. I drove happily within normal limits and got 2 speeding tickets. Would recommend speed limits for vehicles are put on dashboard. More frustrating then was to be charged £60 for putting two letters from same police in same envelope Cheeky. Staff on site were helpful. Vehicle was damaged prior to pick up and I found the warning lights stating door wasn't closed due to damage annoying.”
Helpful Report
(Yeovil) - Posted 5 years ago
KIETA JANE MARSHALL
Verified Buyer
“Fab company, very friendly, good comms, good prices thank you”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
Anonymous
Verified Buyer
“Hire process was easy and straightforward, vehicle clean and perfect for the job.”
Helpful Report
(Gillingham) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
(Weymouth) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.
Posted 5 years ago
SIMON ANSTEY
Verified Buyer
“Dorset Vehicle Rentals provide the best rental of cars & vans that I have come across in England. I have used both Yeovil and Bridport branches and the service is outstanding- friendly staff, rapid response to queries, high quality vehicles and competitive prices. I would highly recommend.”
Helpful Report
(Bridport) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.
Posted 5 years ago
RICARDO DOS SANTOS PAULINO
Verified Buyer
“Really happy with the service. I had to hire a luton on the day cause my van broke down. 5 star service highly recommend”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
Anonymous
Verified Buyer
“great service, friendly staff, Mike was an absolute star!! will use again, highly recommended.”
Helpful Report
(DORCHESTER) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this (including Mike!)
Posted 5 years ago
GARY ANTHONY FULLER
Verified Buyer
“Very pleased with service..and the price was the best...thank you lads..”
Helpful Report
(Gillingham) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.
Posted 5 years ago
SUSAN MARY MUNTS
Verified Buyer
“Efficient and friendly service”
Helpful Report
(Weymouth) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.
Posted 5 years ago
MARK RICHARD DOWNING
Verified Buyer
“The only reason this isn’t excellent is the parking arrangement for the vehicles, private and hired...”
Helpful Report
(Yeovil) - Posted 5 years ago
Anonymous
Verified Buyer
“They did exactly what it said on the tin”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
MICHAEL FARRAND
Verified Buyer
“Perfect!”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
JEFFERY PORTEOUS
Verified Buyer
“Good clean vehicle in excellent condition In the present conditions the site staff gave a first class service on pick up and return.”
Helpful Report
(Bridport) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.
Posted 5 years ago
Anonymous
Verified Buyer
“All good - thank you”
Helpful Report
(Gillingham) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.
Posted 5 years ago
STEPHEN LESLIE CHAFFIN
Verified Buyer
“Excellent service, reasonably priced, no hassle experience”
Helpful Report
(Yeovil) - Posted 5 years ago
Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.
Posted 5 years ago
Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews
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