Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.81

4.8 Rating 1,511 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience. Our engineer, Gancho, was extremely helpful, clear and attentive. He viewed the appliance, explained the issue, ordered the parts and came back a few days later to fix - no issues at all. Very easy process thanks to him. Would recommend.”

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Posted 1 year ago

Thank you so much for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Gancho, your engineer. We are happy to hear Gancho performed and that you would recommend Domex to others! Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent clear instruction via txt pre visit. Call out time was reasonable. Engineer was highly skilled, found & fixed the problem efficiently. Good Customer Service skills, respected our property - gave helpful advice and was happy to answer my questions. Excellent Servive thanks.”

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Posted 1 year ago

Dear L A Perry, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair. We are pleased that you like how we inform our customers of updates and of the level of service you received from our team. Thank you. Domex Customer Care Team

Posted 1 year ago

“I will recommend Domex to my friends and family when they have issues with their appliances. My fridge was not cold enough. Domex sorted it within the hour!”

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Posted 1 year ago

Dear Mariam, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair. We are pleased that you would recommend Domex to your family and friends! Thank you. Domex Customer Care Team

Posted 1 year ago

“Great customer service. Kept me well informed on progress and appointments. Engineer arrived at promised time and completed repair efficiently.”

Helpful Report

Posted 1 year ago

Dear Geoffrey, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Thank you. Domex Customer Care Team

Posted 1 year ago

“Quick service”

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Posted 1 year ago

Dear Belinda, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Mark, your engineer. We are pleased we were able to repair your appliance promptly. Thank you. Domex Customer Care Team

Posted 1 year ago

“It was easy to schedule a service and we didn’t need to wait long for an engineer to come. We were even offered an earlier slot view text with an easy way to reply if we wanted it or not. The engineer Vadim attended as scheduled, called ahead of time to announce his arrival and was extremely polite and professional. Most of all, he fixed our drier very quickly. Thank you, Vadim!”

Helpful Report

Posted 1 year ago

Dear Nina, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. We are happy to hear how Vadym performed during your repair visit and how quickly the job was done. Thank you again. Domex Customer Care Team

Posted 1 year ago

“Professional, knowledgeable, helpful and courteous.”

Helpful Report

Posted 1 year ago

Dear Mrs Taylor, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. We appreciate your kind words about Vadym and our team. Thank you again Domex Customer Care Team

Posted 1 year ago

“Domex kept in telephonic communication with me enabling an appointment with the engineer to be scheduled without any fuss. Excellent engineer who immediately understood the problem AND how to fix it”

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Posted 1 year ago

Dear Stephen, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. We are happy to hear of the service provided by Vadym and that booking with us was very easy. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service by Domex, engineer Daniel was very professional and completed the repair promptly and effectively”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Daniel, your engineer. We are pleased we were able to repair your appliance very quickly and of the service provided by Daniel. Thank you. Domex Customer Care Team

Posted 1 year ago

“Fast friendly effective service at a fair price.”

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Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Svet, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Mine was a tricky integrated cooker hood problem which the Domex engineer defeated against all the odds, in quick time & at a very fair price. Website & booking system so easy to use too. Highly recommended.”

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Posted 1 year ago

Dear Paul, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Alex S, your engineer. We are pleased to hear of your experience and to hear of your recommendation. Thank you. Domex Customer Care Team

Posted 1 year ago

“My Beko dishwasher stopped working halfway through a program, the engineer that came to repair was a true professional, after a couple a question he opened the dishwasher and diagnosed the problem within minutes. unfortunately he didn't the part in his van but Domex had it sorted and my dishwasher was repaired on the third day after the initial visit.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair. We are pleased we were able to repair your appliance very quickly. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent, prompt service by a very polite and professional engineer”

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Posted 1 year ago

Dear Nick, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Luke, your engineer. We are pleased to hear of your experience with Luke. Thank you. Domex Customer Care Team

Posted 1 year ago

“Engineer was very helpful and polite. Diagnosed and explained the problem and fixed the washer. Arrived in the time slot and rang beforehand. I like the fact you knew the time slot the day before then on the day you are provided with who the engineer is and vehicle and can track for an approximate time. Problem fixed promptly, thanks.”

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Posted 1 year ago

Dear Clare, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Matthew, your engineer. We are pleased to hear about your experience and that you like how we update our customers. Thank you. Domex Customer Care Team

Posted 1 year ago

“Engineer arrived in the agreed timeslot. Had a pleasant attitude. Took care in premises not to cause any unnecessary damage. Quickly diagnosed fault and rectified with minimum fuss. Machine is now running quieter than when it was brand new. Very pleased with overall service.”

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Posted 1 year ago

Dear James, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Andy, your engineer. We are happy to hear about your experience and the service provided by Andy. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very impressed with their service. They came in time and well before the time. The engineer was very pleasant. Did an excellent job fixing my washing machine, put in a new drum and panel as was still under guarantee. I think the engineer should get a rise and/or should be elevated in his job. Good workers like that are rare and should be shown appreciation by the company.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Taso, your engineer. It's nice to hear your kind words about Taso and I'm sure he would be happy to read them. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent professional service”

Helpful Report

Posted 1 year ago

Good afternoon Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Svet, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“A very trustworthy & efficient company & excellent service.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. We are happy to read your kind words and delighted to hear of the service you received. Thank you. Domex Customer Care Team

Posted 1 year ago

“Job Ref: 24021796 02/02/2024 The engineer was very professional, he rang first. He was very polite and respectful. My washing machine has been repaired and now working. It means I don’t have to go the laundrette. I am so thrilled ! Thank you Domex !!!”

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Posted 1 year ago

Good afternoon Molly, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Arshid, your engineer. We are happy that we could get your appliance back up and running for you. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service and quick and friendly engineer.who sorted my problem and explained everything to me.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Victor, your engineer. We are happy to of the service given to you by Victor. Thank you. Domex Customer Care Team

Posted 1 year ago

Domex Appliance Services is rated 4.8 based on 1,511 reviews