Doggie Solutions Reviews

Name: Doggie Solutions
Rating: 4.53

4.5 Rating 5,321 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,321 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1273 612807

Email:

info@doggiesolutions.co.uk

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Doggie Solutions 5 star review on 3rd March 2024

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't yet received the dog tag that I ordered so can't give a review”

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Posted 2 years ago

“NEVER RECEIVED THE NAME TAG!!!!!!!”

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Posted 2 years ago

“I ordered 2 engraved dog tags. I received an email confirming the order, but never received any information about dispatch. After 14 days I emailed asking for information about my order. No response. So I contacted PayPal sending them all the information and requesting a refund. Within hours they notified me I would get a refund. Several days later I get an email from Doggie Solutions saying the tags must have been lost in the post and they would send me a refund. So, no product, no response to emails, phone number impossible to access and apparently things lost in the mail! Reach your own conclusions. Thank goodness I paid with PayPal.”

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Posted 2 years ago

“Product never arrived. When I contacted them I received an automated reply telling me not to message again as it holds up response time. Fortunately I paid by PayPal and it is in their hands now.”

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Posted 2 years ago

“I ordered some dog ID tags after seeing lots of positive reviews by other buyers. However, my order was placed two full weeks ago and I am still waiting to receive my items. I tried to call customer services but there is just a recorded message telling you send an email. I sent an email 7 days ago and I am still waiting for a reply, even though they advise a response time of 24-48 hours. Really disappointed with the sheer lack of customer service.”

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Posted 2 years ago

“Collar arrived was not as shown on the picture. Not what I ordered or paid for.”

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Posted 2 years ago

“I contacted them as had not received items ordered 14/9- said they would send duplicate but still not received them despite 2 further emails from me - now 30/09 . No refund received”

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Posted 2 years ago

“I have still not received this item despite notification of dispatch over 2 weeks ago. I emailed the company about it but have not had a reply.”

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Posted 2 years ago

“I bought a collar from here and returned it as the quality wasn't as I expected. It was sent recorded delivery and they've now had it back a fortnight and I've heard nothing and their phones aren't manned 😤”

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Posted 2 years ago

“The order was sent out incorrect and I had to have a refund”

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Posted 2 years ago

“I received my Dods ID disc, but the reverse was completely BLANK. I contacted Doggie solutions, who apologized and said they would send out a replacement immediately, this was exactly a full week ago and yet I have received NOTHING. Future buyers, proceed with caution.”

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Posted 2 years ago

“Complete scam ordered a Sky kennel on 2 occasions as I needed it ASAP and both times it was supposedly delayed missing. But every time I got a message saying it was now out of stock. Do not buy from them.”

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Posted 2 years ago

“Did not receive item”

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Posted 2 years ago

“We are still waiting for our purchase!!!!. Told it was ready for dispatch on the 24th August heard nothing since, unable to contact by telephone and awaiting reply to emails .”

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Posted 2 years ago

“I will never order from Doggie Solutions again. Appalling customer service. The item never arrived and when I inquired about it they did not answer my questions. Their only answer to a problem seems to be to give a refund without explanation of why they led you to believe in the first place that they would be able to supply the item you ordered. A total waste of time!”

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Posted 2 years ago

“Sent the wrong tag and yet to receive the correct one.”

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Posted 2 years ago

“Arrived with someone else’s information on it and then the company couldn’t replace it. Waste of time and money”

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Posted 2 years ago

“Ordered a tag over two weeks ago and nothing has arrived. I have sent multiple emails with no response and called with no answer.”

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Posted 2 years ago

“Ordered this item on 29th July. Order was supposedly dispatched 1st August. To date 17th Aug, I have still not received the item, and refund requested has not completed either, as you only partly refunded. You think I should pay the postage, so deducted that from the original transaction. Your CS, is slow, and I wouldn’t recommend your company to anyone.”

Helpful Report

Posted 2 years ago

“You do not show a zero otherwise this would be the score - 30th July Order taken - full monies paid - First delivery just plain tags - took us ages to contact them - Promised to replace with corrected tags straight away (2 of them) - Still awaited - Then yesterday we receive a message requesting we contact via email - not sure why - which we have - no answer to that either as yet - ALL WE WANT IS OUR PRE PAID CONTRACT TO BE FULLFILLED IN FULL - My advice DO NOT ORDER OR PAY IN ADVANCE any monies to this company or anyone associated to this company.”

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Posted 2 years ago

Doggie Solutions is rated 4.5 based on 5,321 reviews