Hola Andrés, gracias por compartir tus comentarios con nosotros. Me alegra saber que su iPhone 15 Pro Max se desbloqueó correctamente. Pido disculpas por cualquier retraso que haya experimentado durante el proceso. Nuestros tiempos de entrega estimados son orientativos y, ocasionalmente, circunstancias imprevistas pueden causar retrasos, como se describe en nuestros términos: "Estos tiempos de entrega son variables y pueden disminuir o aumentar sin previo aviso; esto se aplicará a todos los proveedores de desbloqueo y a nosotros mismos. Si su desbloqueo está en progreso, le notificaremos inmediatamente sobre cualquier cambio en los tiempos de entrega y lo mantendremos informado hasta el momento del desbloqueo". Espero que ahora estés disfrutando de tu teléfono desbloqueado. Si hay algo más en lo que podamos ayudarle o si tiene alguna pregunta, ¡háganoslo saber! Saludos cordiales, Carlota
Hola Juan, ¡Buenas noticias que tu iPhone 14 está desbloqueado! Para activar su teléfono, siga estos pasos: 1. **Inserte y active la SIM:** Si tiene una nueva tarjeta SIM, insértela en su iPhone. A veces es posible que necesites conectarte a Wi-Fi para activar la SIM. 2. **Reinicie su dispositivo:** Apague su iPhone y luego vuelva a encenderlo. Esto ayuda a que su teléfono reconozca la nueva red. 3. **Comuníquese con su proveedor:** Si su teléfono aún no reconoce la tarjeta SIM, comuníquese con su proveedor (Orange República Dominicana) para asegurarse de que la tarjeta SIM esté activada en su extremo. Asegúrese de seguir el proceso específico descrito por su proveedor de red. Si necesita más ayuda, no dude en ponerse en contacto con nosotros o con su operador de red. Saludos cordiales, Carlota
Posted 1 year ago
Hola Juan, ¡Buenas noticias que tu iPhone 14 está desbloqueado! Para activar su teléfono, siga estos pasos: 1. **Inserte y active la SIM:** Si tiene una nueva tarjeta SIM, insértela en su iPhone. A veces es posible que necesites conectarte a Wi-Fi para activar la SIM. 2. **Reinicie su dispositivo:** Apague su iPhone y luego vuelva a encenderlo. Esto ayuda a que su teléfono reconozca la nueva red. 3. **Comuníquese con su proveedor:** Si su teléfono aún no reconoce la tarjeta SIM, comuníquese con su proveedor para asegurarse de que la tarjeta SIM esté activada en su extremo. Asegúrese de seguir el proceso específico descrito por su proveedor de red. Si necesita más ayuda, no dude en ponerse en contacto con nosotros o con su operador de red. Saludos cordiales, Carlota
Bonjour Behilil Slimane, Merci d'avoir partagé votre expérience avec nous. J'ai le plaisir de vous informer que votre iPhone 11 a été déverrouillé avec succès depuis le réseau Orange France, le statut de votre commande étant « Déverrouillage terminé ! » Vous avez effectué deux paiements totalisant 59,49 € (26,49 € pour le contrôle d'éligibilité et 33,00 € pour le déverrouillage standard). Tous les coûts nécessaires ont été clairement indiqués sur la page de paiement avant votre achat, garantissant ainsi la transparence. Si vous avez d'autres questions ou avez besoin d'aide concernant l'appareil déverrouillé, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à rendre votre expérience aussi fluide que possible ! Cordialement, Charlotte
Hello Antonio,
Thank you for reaching out.
I see that your order status is "Unlock Complete," which means your iPhone 13 should already be unlocked from Telcel Mexico. If you are having any issues, please make sure to follow the instructions in our email notification to complete the unlock process. For iPhones, this typically involves connecting the phone to WiFi and then turning the phone off and on.
If you are still experiencing trouble, please ensure:
- The phone is in good working order.
- The SIM card you are using is from a compatible network.
- The phone is not blacklisted or blocked due to being reported lost, stolen, or abused.
Feel free to reach out if you have any further questions or need assistance completing the unlock process.
Best regards,
Charlotte
“Phone was working perfectly and glad I use this app .sometimes is better to get to know the total cost of everything before the process begins it pains when you start and later realize you have to pay additional for something else to be done .Thanks”
Thank you for your feedback! I’m glad to hear your phone is working perfectly after using our service. I understand that knowing the total costs upfront can be a concern. We do outline all potential costs, such as the Eligibility Check and the Standard Unlock, on the checkout page prior to purchase to help keep you informed.
Your suggestion is important to us and will be taken into consideration to improve our process. If you have any other questions or need further assistance, please feel free to reach out. Thanks again!
“I had purchased a used iPhone 12 Pro Max and found out afterwards that it was carrier locked. After doing some research on unlocking sites and reading reviews I decided to go with Direct Unlocks and I’m incredibly happy that I did because they kept me updated throughout the whole process and answered any questions I had promptly! Very quick and easy process! Very good website, definitely recommend!”
“Saludos
Mi IPhone 13 fue desbloqueado, tardo un poco más de lo previsto pero ellos siempre estuvieron en contacto. Tienen buena atención al cliente, responden rápido y precisos.”
Hola Caroline, Estamos encantados de saber que tu iPhone 13 Pro Max ya está desbloqueado y que tuviste una experiencia positiva con nuestro servicio de atención al cliente. Gracias por su paciencia durante el proceso y realmente apreciamos sus amables palabras sobre nuestra comunicación. Si hay algo más en lo que podamos ayudarlo, no dude en comunicarse con nosotros. ¡Estamos aquí para asegurarnos de que tengas la mejor experiencia posible con tu iPhone recién desbloqueado! Saludos cordiales, Carlota
“They unlocked my phone which had not been used in at least 2 years. It took a while but a few weeks later, I received a notification saying that it was unlocked. Good service, highly recommend!”
“Very quick and helpful. I wish it was more clear from the start that there is a separate charge to unlock the phone after you pay to have it checked for eligibility to be unlocked. But all in all it was still worth it and about as quick and easy as it gets.”
“The service was efficient, user friendly, and easy to work with. It was very intuitave and it worked well for me.
I was sceptical that this was a scam but it turned out to be quite legitimate. I would have given it five stars but the website was not clear upfront that when the first credit card charge was made that there would be a second additional charge (once your phone checked out) if you want to continue and have your cell phone unlocked.
Everything worked for me better than I expected. The instructions were detailed and very easy to follow. Overall I am satisfied with their service and would recommend it.
I hope this helps !!!”
“Debo admitir que al principio estaba un poco escéptico, pero resulto ser un muy buen servicio, rápido y eficaz. Seguí los pasos, y en unos minutos se desbloqueo mi teléfono y pude usarlo con normalidad. Quizá sería mejor si hubiera un único pago, aunque fuera por una cantidad mayor, para evitar que se genere escepticismo, pero bueno, funciona perfecto, tal y como lo dice la página.
Mi teléfono estaba bloqueado por un operador para toda la red en México, pero gracias a Direct Unlocks ahora puedo usarlo nuevamente sin problema. Gracias!!”
“Was initially a little skeptical especially given some of the negative reviews that I read however have to admit... I was very satisfied in the end.
It is not made clear that the initial fee €12.99 is for a verification check only but I have to admit - the customer support and response to my queries and concerns were second to none.
My iphone 13 was verified within minutes and unlocked the following day.
Thank you!”
Hello Ashley,
Thank you for taking the time to share your feedback with us. I understand that you might have some concerns regarding multiple payments. Just to clarify, you have successfully completed the payment for your Standard Unlock at £23.99 to unlock your iPhone 12 Pro Max from Vodafone UK, and as per your order status "Unlock Complete," it seems like everything is all set with your device.
If you have any further questions or require assistance, please don't hesitate to reach out. Our goal is to ensure you have a great experience with our service, and we're here to help make that happen.
Warm regards,
Charlotte
“A straight forward layout which is easy to navigate. I didnt realise there would be an additional payment of £26 after the first (£11.99), it wasnt made clear as it was in the small front.
Its supposidly going to take 2 days to get my code, i will update this review come that time.
IMEI is 359039086098923”
Hello Kieran,
Thank you for your review. I'm glad to hear that you found the layout of our website easy to navigate. I apologize for any confusion regarding the payment structure. To clarify, there are indeed two separate payments involved in our unlocking process: £11.99 for the Eligibility Check and £26 for the Standard Unlock. These costs are outlined on the checkout page prior to completing the purchase, where it is explained that all phones require an Eligibility Check first, followed by an Unlocking Payment.
Your order status indicates "Unlock Complete," and your unlock code is "20495926" for your Samsung Galaxy S8 from Vodafone UK. Please follow the provided instructions to enter the code. If your phone does not prompt for an unlocking code, a Remote USB unlock would be necessary, and our team can assist you with this next step.
We strive to ensure our service delivery times are accurate, and we will do our best to have the unlocking code delivered to you within the stated timeframe. If you have any further questions or need assistance with the unlocking process, feel free to respond to the email notification containing your unlock instructions, and we will be here to help.
Best regards,
Charlotte
English