Hi there — thanks so much for the great review! Delighted your iPhone 14 Pro (T‑Mobile USA) was unlocked within the timeframe. As a reminder, for iPhones the final step is to connect to Wi‑Fi and restart the phone (“connecting the phone to WiFi and turning the phone off and then on” — Terms 8.1). If you need anything else, just reply here.
Thanks again,
Charlotte
“fast n quick I had a really good experience overall. What stood out to me the most was how smooth and straightforward everything was from start to finish. The process didn’t feel complicated at all, and I appreciated how easy it was to get everything done without any confusion. The service was also very quick, which made a big difference since I didn’t have to wait around or deal with delays.
Another thing I liked was how efficient and well-organized everything felt. It’s clear that they value their customers’ time and try to make the experience as convenient as possible. Overall, I was very satisfied with both the speed and the quality of the service, and I would definitely consider using it again in the future.”
Hi — thanks so much for the lovely review! Glad it was smooth and quick for you. Your order (placed Apr 14, 2026) shows "Unlock Complete." To finish the iPhone unlock, just follow the steps in your email — as our terms say, iPhones: "connecting the phone to WiFi and turning the phone off and then on;".
If anything isn’t working or you need help, just reply here and I’ll sort it out quickly. — Charlotte
Hi — thanks so much for the great review! Glad it was quick & easy. Your order shows "Unlock Complete." To finish on your iPhone 13, connect to WiFi and turn the phone off and on (per our instructions). If anything’s not right, reply here and I’ll help. — Charlotte
Hi — thanks for the note and glad the service timing worked for you.
I can see your order (placed Mar 21, 2026) is showing "Unlock Complete" for your Samsung Z Fold4 (AT&T USA). Your codes are:
NCK = 9538069252575205
MCK = 7083690242039695
Per our terms: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — so insert a non-AT&T SIM, power on, and enter the NCK when prompted. If the phone then asks for the MCK (network control key), enter that.
Please be careful not to exceed the phone’s incorrect-attempt limit — "Sony/Samsung Errors: No refund if your device has exceeded the maximum number of incorrect attempts." If the phone does not prompt for a code after inserting an incompatible SIM, reply here and I’ll walk you through the next steps.
Thanks again — Charlotte
Hi — Charlotte here. Thanks for the feedback and for bearing with the wait — I’m glad we kept you informed.
Your order (placed 29 Mar 2026) shows “Unlock Complete” for your iPhone 6 Plus (AT&T USA). To finish the unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you still see any issue after that, reply here and I’ll get it sorted quickly.
Thanks again — we’d really appreciate an updated rating if everything’s working.
Posted 4 months ago
Thanks for being patient! Sorry it took a couple of days to unlock your phone, we had to get the unlock from Apple which is why it took a little longer than usual timeframe.
Hi — Charlotte here. Thanks for the update and I’m glad it finally worked! Sorry it took longer than you expected — as our terms say, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.”
To finish the iPhone unlock please “connect the phone to WiFi and turn the phone off and then on;” If everything’s good, we’d really appreciate you updating your review. Need anything else?
Posted 4 months ago
Thanks for being so patient! We had to get your unlock from the manufacturer as opposed to the carrier which is why it took a little longer.
“I was sceptical at first. I thought my phone will be unlocked immediately. However when I messaged them they responded quickly and explained to me that certain phones (like my samsung s6) can take time and it is not always instant. After this reassurance I waited couple of days and then I received the instructions on how to unlock my phone which was simple. Good clear communication from them made it easier for me to understand the process and I was then able to unlock my phone and now I can use any sim.”
Hi — thanks so much for your feedback, glad our team could reassure you and make the process simple.
Your experience matches our instructions: as stated in our Terms, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — glad the steps worked and you can now use any SIM. If you need any further help with another device or have questions about your unlock, just reply and I’ll help.
— Charlotte
Hi - did you receive our notification or subscribe to tracking updates? As I can see that your phone was unlocked in less than 24 hours which is under the timeframe we gave you initially!
“Recommend, if you have the money. Service was fast, easy, and secure. I had to approve the charge through my bank two times, but my iPhone was unlocked in under 5 minutes!”
Hi — thanks so much for the feedback! I’m really glad your iPhone 13 Pro (T‑Mobile USA) was unlocked in under 5 minutes.
Your order shows “Unlock Complete.” To finish the process please connect the iPhone to Wi‑Fi and turn it off and then on — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". I can also confirm the two charges you saw were for the $24.99 Eligibility Check and the $54 Standard Unlock (this is normal when both services are used).
If you’re happy with the result, a quick recommendation would mean a lot — and if anything else crops up, reply here and I’ll help.
Charlotte
Hi — thanks for your review. Good news: your iPhone 11 (AT&T USA) shows as "Unlock Complete" (order placed Feb 19, 2026). To finish the unlock please "connect the phone to WiFi and turn the phone off and then on;" If you still see a lock or an error, reply with the exact message and I’ll help troubleshoot. If a Premium Service was needed it would be shown in your status — yours is complete. We received $24.99 (Eligibility Check) and $54 (Standard Unlock). — Charlotte
“I had a good experience with the T-Mobile phone unlocking process. The entire process was smooth and straightforward from start to finish. The tracking updates were clear and easy to follow, which gave me confidence throughout the process. They communicated everything clearly, including the steps involved and the expected timeline. I appreciated how transparent and organized everything was. Overall, it was a hassle-free experience, and I’m satisfied with how efficiently the unlock was handled.”
Hi — Charlotte here, thanks so much for the lovely review! I’m glad the T‑Mobile USA iPhone 17 Pro unlock was smooth for you. I can see your order (placed Feb 3, 2026) shows "Unlock Complete." To finish, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything doesn’t look right, reply here and I’ll help sort it quickly.
“At first I was skeptical of Directunlocks and thought I had been scammed. It kept asking me for more money and then it took far longer to complete the unlock they what I initially told. Despite my skepticism and the redundant emails I had been receiving from customer support, I stuck with the process and gave them a chance and in the end was well worth the wait! Direct unlocks isn't a scam and they helped me unlock my ipone13 Pro Max. Thanks a bunch Directunlocks.com.”
Hi — thanks so much for sticking with us and leaving this update. I’m really sorry about the extra emails and the longer wait — as our terms say, “Any timeframes stated ... are given as a guideline, NOT a guarantee.” Your order (placed 21 Dec 2025) shows Unlock Complete for your iPhone 13 Pro Max on AT&T USA, and I’m glad it was worth the wait. If anything else pops up, reply here and I’ll sort it out. — Charlotte
“I started an unlock with Direct Unlocks on Saturday through my AT&T account for my old iPhone 11 (so it could be traded for full value). I was a little disappointed in the cost ($25 to see if the phone was eligible and $54 for the actual unlock), especially for something I thought AT&T could do remotely. It also took until Tuesday to get the unlock completed. I was ultimately satisfied, as the lock worked and I could trade phone for the full value. Thanks for the service.”
Hi — thanks for leaving a review and I’m really glad the unlock completed so you could trade your iPhone 11 for full value.
I totally get the frustration about the cost and wait. The eligibility check fee covers our pre-checks (network, blacklist, Activation Lock etc.) and, as our terms explain, “Pre-orders, eligibility check, and unlocking costs are incurred immediately” and “Any timeframes stated … are given as a guideline, NOT a guarantee.” We also note that “Eligibility Check: These checks are non-refundable.”
Thanks again for your patience and the positive outcome. If you need anything else with this device or another one, just let me know.
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