“The service was very quick and easy to use. My phone was unlocked almost instantly and was expecting some time before I could use it again.
I’d definitely recommend using this service, and cost was a fraction of what I initially expected. 5 stars all the”
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that your unlocking experience was quick and seamless. It's fantastic that we were able to exceed your expectations in both service speed and cost. Your recommendation means a lot to us. If you or anyone you know needs assistance in the future, we're here to help. Enjoy your newly unlocked phone!
“Lost my phone and needed to unlock my old phone from another network provider as I work away and needed a handset working asap. Got me out of a 'pickle' when needed. Easy process and informative.”
Hello,
I'm delighted to hear that we could help you unlock your old phone quickly and efficiently when you needed it most. It's always gratifying to know that our service has made a positive impact at a crucial time. If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing our service, and we're here for you anytime you need us!
Best regards,
Charlotte
“I had one of my old mobiles that my daughter was pestering me to use. It was locked to a network so I used the Direct unlocks website. I found it easy to use and everything was sent very quickly. I would recommend again”
Thank you so much for your kind review! It's fantastic to hear that you found our website easy to use and that the process was swift for unlocking your mobile for your daughter. Your recommendation means a lot to us, and we're here to assist you with any future unlocking needs. If there's anything more we can do to improve our service, please don't hesitate to reach out. Enjoy using your unlocked phone!
Hi there,
We're thrilled to hear that you had a great experience with our unlocking service and found it fast and helpful! If you require assistance in the future or have any questions, don't hesitate to reach out. Thank you for choosing our service, and we hope to serve you again soon!
Best regards,
Charlotte
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service. If you ever have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help ensure that your experience remains top-notch!
“This website is stupid. They aren’t clear about what you actually need to do for it to be completely unlocked. They should probably notate that information before they make you pay $75 dollars. It’s a rip off, go somewhere else.”
Hello,
I'm truly sorry to hear that you've had a less than satisfactory experience with the unlocking process. It's important to us that our customers have a clear understanding of the service, and I apologize if this was not fully communicated. Regarding the costs and process, there are indeed two separate payments involved: one for the Eligibility Check and the other for the Standard Unlocking service. As stated on our website, "The service of sourcing and supplying any unlock solution begins at the point payment has been received from a customer" (Section 1.1 of the Terms and Conditions), and our goal is to provide a transparent process.
Since your order status is "Unlock Complete," it appears that your iPhone 13 Pro Max should now be unlocked from AT&T USA. If you are experiencing any issues with the unlocking, or if there's anything specific that was not clear in the provided information, please let us know so we can assist you further. Our objective is to address your concerns and ensure that your phone is fully functional on the network of your choice.
Thank you for your feedback, and we hope to resolve any issues to your satisfaction.
Best regards,
Charlotte
Hello there!
Thank you so much for taking the time to leave such a positive review. We're thrilled to hear you found our unlocking service to be quick and that you're totally happy with the process. If you need any more assistance or have any other devices you’d like to unlock, feel free to reach out. Enjoy your newly unlocked phone freedom! 😊
Warm regards,
Charlotte
¡Hola! Estamos absolutamente encantados de saber que estás disfrutando de tu teléfono desbloqueado y del increíble plan que has encontrado en México. Si tiene algún amigo o familiar que pueda beneficiarse de nuestros servicios, no dude en recomendarnos. Disfrute de su libertad de conectividad y si necesita más ayuda en el futuro, ¡estamos aquí para ayudarlo! ¡Mantente conectado y diviértete con tu línea! 📱✨
Hello there,
We're thrilled to hear that you're pleased with the unlocking of your iPhone 7! Thank you for your kind words and for choosing our service. We're always here if you need any further assistance. Enjoy your newly unlocked phone!
Warm regards,
Charlotte
Hello,
We're thrilled to hear that your Samsung devices were unlocked swiftly and that you're now enjoying the flexibility of using any SIM card from any network. If you have friends or family who might benefit from our services, feel free to recommend us. Should you need any more assistance in the future, we're just a message away!
Warm regards,
Charlotte
Hello there,
Thank you for leaving us a review! I'm delighted to hear that your Apple iPad has been successfully unlocked from the EE UK network. If you have any further questions about your service or need assistance with anything else, please don't hesitate to reach out. Enjoy the freedom with your now unlocked device!
Best wishes,
Charlotte
Thank you so much for your positive review! We're thrilled to hear that your experience with our service was smooth and efficient. If you need any further assistance or have another phone to unlock in the future, don't hesitate to reach out. Enjoy your unlocked device! 🎉✨
Thank you so much for your kind words! We're thrilled to hear your phone was unlocked quicker than expected and that you're satisfied with our service. Enjoy your newly unlocked phone, and if you need any further assistance or have any more phones to unlock in the future, we're always here to help. Have a fantastic day!
“Customer service was excellent - replied in 30 minutes.
Price was two stages, a low initial checking fee to ensure my phone passed all the tests then another price for the codes which was less than anywhere else by far.
Delivered in 8 hours.”
Hello there,
Thank you for your positive comments! We're thrilled to hear that you had an excellent experience with our customer service and that our two-stage pricing process, with the eligibility check followed by the unlocking payment, offered you transparency and value. It's fantastic that we could deliver your unlocking service within 8 hours, and we're glad to have provided you with a price that stood out positively compared to other options.
Should you have any more queries or need further assistance, we're always here to help. Enjoy your newly unlocked iPhone 14 Pro Max!
Best regards,
Charlotte
Thank you so much for your kind words and recommendation! It's fantastic to hear that you had a great experience with our lifetime unlocking service. If you or someone you know ever needs assistance in the future, we're here to help. Thanks again for choosing our service and for sharing your positive experience.
Thank you so much for your positive feedback! We're thrilled to hear you were pleased with the speed and efficiency of our service. Looking forward to helping you unlock any future phones. Remember, if you have any questions or need assistance, we're here for you!
Thank you so much for your kind words and for recommending our service! We're thrilled to hear that your phone unlocking experience was a breeze. If you ever need our services again in the future, we're here to help. Enjoy your newly unlocked phone!
“After my phone broke and my friend giving me her old iPhone I relised I needed IMEI unlocked. EE directed me to Direct unlocks. At first I was sceptical, but in no time my phone was unlocked. It was easy to use and I received emails straight away updating me every step of the way. It was all completed very fast. Great service.”
Hello Michelle,
Thank you ever so much for leaving us a wonderful review! We're absolutely delighted to hear that your experience with unlocking your friend's old iPhone was swift and satisfactory. It's fantastic to know that the updates kept you well-informed throughout the process.
We're here in case you need any further assistance or if you decide to recommend our services to friends or family in the future. Your positive feedback means the world to us and we strive to maintain this level of service for all our customers.
Enjoy the freedom with your unlocked iPhone!
Warm regards,
Charlotte
“The service is good and reliable, what I didn't like is the way they "trick you" to buy. They publish a $28.99 price but that's just to get you since it's an eligibility check, so after you pay the $28.99 and realice you paid for an eligibility check now you have to pay another $50 for the actual unlock, and of course you don't want to lose the first money you paid so you end up doing it. Other than that the service is great, easy to monitor and follow the progress of your unlock, everything was ready in just a couple of days.”
Hello Christian,
Thank you for taking the time to write a review and share your thoughts. We're glad to hear that you found the service reliable and easy to monitor. Understandably, it can be frustrating when there are multiple steps with associated costs for services such as unlocking a phone. I want to assure you that our goal is to be transparent with our customers.
As outlined on our checkout page, the initial payment of $28.99 you made was for the Eligibility Check to ensure that your Motorola XT2301-1 could be unlocked from the MetroPCS USA network. The subsequent $50 payment was for the actual Standard Unlock service. We strive to provide all necessary information upfront so that customers can make informed decisions before proceeding with any service.
We're pleased to inform you that the unlock for your Motorola XT2301-1 is now complete, and you can now enjoy the freedom of using your device with any compatible network. Should you require any further assistance, or if you have any more questions about the process, please feel free to get in touch with us.
Best regards,
Charlotte
Ciao, mi dispiace davvero sapere che la tua esperienza non è stata positiva. Desidero assicurarmi che il tuo problema venga affrontato e risolto al meglio delle nostre capacità. Se il servizio per cui hai pagato non ha prodotto i risultati che ti aspettavi, dovremmo assolutamente esaminarlo insieme. Potresti per favore fornirmi il tuo numero IMEI? Questo mi aiuterà a trovare il tuo ordine e a comprendere lo stato esatto del tuo caso. È importante notare che i controlli di idoneità sono un primo passo necessario, seguito dal pagamento di sblocco. Se lo stato del tuo ordine è in attesa di pagamento, ciò potrebbe significare che il controllo di idoneità iniziale è stato completato e che siamo pronti a procedere al passaggio successivo per sbloccare completamente il tuo telefono. Tutti i costi associati ai nostri servizi sono descritti nella pagina di pagamento prima dell'acquisto e voglio assicurarmi che tu sia stato informato su ogni fase del processo. Il nostro obiettivo è garantire che il tuo telefono venga sbloccato correttamente. Utilizza il supporto live nella pagina di monitoraggio in modo che possiamo assisterti ulteriormente con il tuo ordine e risolvere eventuali dubbi che potresti avere. Non vedo l'ora di aiutarti a risolvere questa questione. Meglio, Charlotte
