Hello Jasmine,
Thank you for taking the time to leave a review! I'm delighted to hear that our services were able to meet your last-minute unlocking needs and that you found value in what we offer. We're always aiming to be flexible and accommodating, so it's great to know that we could work with you to fit your personal needs and budget.
If you have any more questions or if there's anything else we can assist you with, please do not hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Best regards,
Charlotte
Posted 1 year ago
Hello Jasmine,
Thank you for taking the time to leave a review! I'm delighted to hear that our services were able to meet your last-minute unlocking needs and that you found value in what we offer. We're always aiming to be flexible and accommodating, so it's great to know that we could work with you to fit your personal needs and budget.
If you have any more questions or if there's anything else we can assist you with, please do not hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Best regards,
Charlotte
Hello Aziz Issaka,
Thank you for reaching out to us! I see that your order to unlock your Galaxy S22 Ultra 5G from AT&T USA has been completed successfully. Since your order status is "Unlock Complete", you should be all set to enjoy your device on the network of your choice.
If you encountered any issues where your phone didn't ask for an unlocking code, that would have been the correct time to move forward with a Remote USB Unlock, which it appears you have already completed.
We appreciate that you've chosen our services for your unlocking needs, and rest assured, we've outlined all costs at checkout before purchase, where you initially paid $14.99 for an Eligibility Check, followed by $83.00 for the Standard Unlock, and $238.99 for the Remote USB Unlock because your phone required this additional step.
We hope everything is working great for you now with your unlocked phone. If there are any further questions or if you need assistance with your phone's new settings, please don't hesitate to contact us. Our goal is to ensure you have a positive experience using your device on the network you prefer.
Best regards,
Charlotte
Posted 1 year ago
Bonjour Aziz, Merci d'avoir contacté et d'avoir choisi nos services pour déverrouiller votre Galaxy S22 Ultra 5G. Nous sommes heureux de voir que votre statut de déverrouillage est terminé. Si vous rencontrez des problèmes ou avez des inquiétudes, n'oubliez pas que votre satisfaction est notre priorité. Votre téléphone ne demandant pas de code de déverrouillage, il a fallu procéder au Remote USB Unlock, qui est un service spécialisé pour certains appareils, dont Samsung. Vous avez effectué les paiements nécessaires pour chaque étape : - 14,99 $ pour le contrôle d'éligibilité - 83,00 $ pour le déverrouillage standard - 238,99 $ pour le déverrouillage USB à distance Comme indiqué sur notre site Web, ces étapes garantissent un processus approfondi de déverrouillage de votre appareil. Nous sommes là pour vous aider à terminer le processus de déverrouillage ou à répondre à toute autre préoccupation que vous pourriez avoir. Si vous avez besoin d'aide pour quelque chose de spécifique concernant votre Galaxy S22 Ultra 5G déverrouillé, n'hésitez pas à nous contacter. Nous sommes là pour garantir que vous puissiez profiter de tous les avantages d'un appareil déverrouillé ! Cordialement, Charlotte
“Great service. Took no time at all. while in the Caribbean needed an e-sim and phone to be unlocked.
Simple instructions on what you need to do.
I would highly recommend.”
Thank you so much for your glowing review! We're thrilled to hear that our service met your needs efficiently and that our instructions were clear and easy to follow. It's wonderful that our unlocking service helped you while traveling in the Caribbean. We greatly appreciate your recommendation and look forward to assisting you again in the future. Safe travels!
Hello and thank you for taking the time to leave your thoughts. We always strive to provide valuable service that balances quality and cost. Our unlocking procedures are thorough and involve several steps to ensure the compatibility and successful unlocking of your device. We appreciate your understanding that this level of service comes with costs that reflect the attention and expertise we bring to the process. If you’re currently waiting on an unlock and have any concerns or questions about the next steps, we encourage you to continue with the process so we can assist you in unlocking your phone's potential. If there's anything specific we can help you with, please let us know!
“Lost my phone and needed to unlock my old phone from another network provider as I work away and needed a handset working asap. Got me out of a 'pickle' when needed. Easy process and informative.”
Hello,
I'm delighted to hear that we could help you unlock your old phone quickly and efficiently when you needed it most. It's always gratifying to know that our service has made a positive impact at a crucial time. If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing our service, and we're here for you anytime you need us!
Best regards,
Charlotte
Olá, obrigado por entrar em contato e compartilhar suas idéias. Fico feliz em saber que você achou o serviço eficiente! Se houver algo específico sobre o qual você gostaria de receber ajuda ou receber feedback, entre em contato. Estou aqui para ajudar a garantir que sua experiência seja a mais positiva possível.
“Excelente servicio, ¡Recomendable! Adquiri el servicio de desbloqueo hace 5 meses aproximadamente y hasta ahora no he tenido ningun problema con mi telefono, el desbloqueo fue casi de inmediato. Muchisimas gracias equipo "DirectUnlocks".”
¡Muchas gracias por sus amables palabras y por recomendar nuestro servicio! Estamos encantados de saber que su experiencia de desbloqueo con DirectUnlocks fue exitosa y sin complicaciones. Nuestro equipo se esfuerza por brindar soluciones eficientes y confiables, y es maravilloso saber que hemos causado una impresión positiva duradera. Si necesita más ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu teléfono desbloqueado! 😊📱
Hello there,
Thank you so much for your kind words and great review! We're thrilled to hear that the email instructions were clear and the unlocking process went smoothly for you. Should you need assistance with any other devices in the future, please don't hesitate to reach out.
Wishing you all the best with your newly unlocked phone!
Best regards,
Charlotte
Hola, muchas gracias por tus comentarios y me complace saber que el proceso de desbloqueo de tu dispositivo fue exitoso. Entendemos que el costo puede parecer significativo, pero tenga la seguridad de que nos esforzamos por brindar un servicio completo y eficiente, con todos los costos descritos de forma transparente en la página de pago antes de la compra. Su inversión se destina a la verificación de elegibilidad y al pago de desbloqueo, los cuales son partes esenciales del proceso para garantizar que podamos desbloquear su dispositivo correctamente. Si necesita más ayuda o tiene más consultas, no dude en ponerse en contacto. Valoramos su negocio y estamos aquí para garantizar que tenga una experiencia positiva con nosotros. Un cordial saludo, Carlota.
Hello! It looks like you might have some concerns or questions regarding our services. If you could provide me with specific details or issues you're facing, I'd be more than happy to assist you further. Remember, if you do not have your order reference or IMEI, it's important to provide it so that we can address your concerns accurately. Should you need immediate assistance, don't hesitate to use the Live Support feature on your tracking page. Looking forward to helping you!
Hello! It's wonderful to hear that you found the process quick and easy to get started. If you have any questions or need assistance with the next steps of your service, please feel free to reach out. We're here to help ensure your experience continues to be smooth and positive. Thank you for choosing our services!
“It Worked for me!
I tried several online unlocking provide without success. Direct unlock was able to unlock my iPhone 13. The phone was from my former employer who will not help with the code because they still owe some money with the carrier. Direct unlock settled the debt and handle the unlock perfectly in good time.”
Hello,
Thank you so much for taking the time to leave your positive feedback! We are thrilled to hear that we were able to assist you in unlocking your iPhone 13, especially after such a challenging situation with your former employer and carrier. We're glad the process was handled quickly and smoothly.
We take pride in our efficient service and are delighted that we could help you regain the freedom to use your phone. Should you need any further assistance or have another device to unlock, please do not hesitate to reach out to us.
Thanks again for choosing our service, and we hope you'll think of Direct Unlocks in the future!
Best regards,
Charlotte
Hello,
Thank you for sharing your thoughts with us. I understand waiting for an unlock can seem lengthy, but rest assured that our delivery times are based on a careful calculation of previous unlocks. They serve as guidelines to give you a rough estimate of the process duration. We always aim to complete the service as promptly as possible while ensuring that everything is done accurately and securely.
Please bear with us and if there's anything else you need assistance with, don't hesitate to reach out.
Kind regards,
Charlotte
Hi Jason,
Thank you for taking the time to leave a review. We're pleased to hear that you find our iPhone unlocking service trustworthy. We understand concerns about cost and want to assure you that our prices reflect the quality and reliability of our service, including the eligibility check and the actual unlocking process.
Remember, unlocking your iPhone 6 Plus from Softbank Japan is an investment in your device's versatility, allowing you to switch carriers and potentially save on future network costs.
If there's anything more we can do to assist you or improve your experience, please let us know. We value your business and are here to help.
Best regards,
Charlotte
Hello G Volo,
Thank you for taking the time to leave your feedback. We're delighted to hear that you find our service useful and reliable. If there's anything more we can do to assist you or enhance your experience, please don't hesitate to reach out.
Best regards,
Charlotte
Hello Nicholas,
Thank you for taking the time to share your experience with us. I'm delighted to hear that while the unlocking process took a bit longer than expected, you still had a good overall experience. Delays can sometimes occur due to the variable nature of the unlocking process as outlined in our terms, but we aim to keep you informed every step of the way.
We appreciate your patience and are glad to have assisted you in unlocking your iPhone 11 from Verizon USA. Should you require any further assistance or have any questions, please don't hesitate to reach out. We're here to help ensure that your device works seamlessly with the network of your choice.
Warm regards,
Charlotte
Dear C A Smith,
Thank you for sharing your feedback. We are glad to hear that your unlock is complete! We understand there can be concerns about additional fees, but I'd like to reassure you that all costs are outlined clearly at the checkout stage.
Since your iPhone 7 from EE UK is now unlocked, you're free to enjoy the benefits of using any network. We strive for transparency and customer satisfaction, so all service details, including the Eligibility Check and the Standard Unlock payments which you've completed, are always disclosed upfront.
Should you have any more queries or require further assistance, don't hesitate to get in touch. We're here to ensure you have a positive experience with your unlocked device!
Warm regards,
Charlotte
Hi Ann Mongans,
Thank you for your feedback on our service. I'm glad to hear that you found our service good. I understand your concern about the cost, and I appreciate you bringing this up.
Just to clarify, the initial payment you made was for the Eligibility Check (£17.99) to ensure that your Samsung S8+ could be unlocked. After that, the Standard Unlocking payment (£19.40) was indeed for the actual unlocking service. This two-step process is a part of our unlocking procedure, as clearly outlined on our website before finalizing the purchase.
Since your order status is "Unlock Complete," it looks like your device should now be unlocked. If, however, your phone isn’t asking for an unlocking code or if the provided codes aren’t working, we may need to perform a Remote USB Unlock. We're here to assist you through this process to make sure you have a functional unlocked phone.
We strive for your complete satisfaction and would love the opportunity to make things right. If you need further assistance or if there's anything specific you're unhappy with, please let us know, and we will do our best to help.
Best regards,
Charlotte
“Was told one price then had to pay other price aswell which together came to around £40...but the code work the phone is unlocked so all good in the end ...code was sent within 24 hours”
Hello Robert,
We're pleased to hear that your Samsung Galaxy S7 was successfully unlocked and the code was delivered promptly within 24 hours. We understand the initial surprise regarding the two separate payments. As outlined on our checkout page, the Eligibility Check and the Unlocking Payment are indeed separate costs required for our comprehensive unlocking process. We appreciate your understanding, and if you require any further assistance or clarification, please don't hesitate to reach out. Enjoy your newly unlocked phone!
Warm regards,
Charlotte
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