Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,771 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 7th February 2026

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thoroughly impressed with the product and the service. Great value, quick response time and helpful. Will be using them again and would highly recommend them to anyone.”

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Posted 4 years ago

“Professional and efficient”

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Posted 4 years ago

“Excellent communication and service, especially as the stove was delayed due to Covid/Suez Canal shipping delays.”

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Posted 4 years ago

“Excellent BBQ looks great in our garden, really heavy!!!”

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Posted 4 years ago

“great personal service, called to arrange delivery which turned up as promised, aseamless transaction, would highly recommend”

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Posted 4 years ago

“Delivered on time nice delivery driver, lovely stove”

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Posted 4 years ago

“A great service. Delivery came on arranged date. There was a bit missing (no one's fault). I phoned and it was delivered out the next day - no fuss”

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Posted 4 years ago

“Easy ordering, quick delivery.”

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Posted 4 years ago

“Delivery on time no problems”

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Posted 4 years ago

“Lovely log burner. Delivered on time. Definitely recommend.”

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Posted 4 years ago

“Excellent product. Morso pizza oven,easy to use Website and fast delivery very happy.”

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Posted 4 years ago

“Very satisfied customer both with the company and products purchased - Firefox and flue etc etc. All came in the specified timeframe and couldn't be happier as it looks great and everything was first class. Very easy purchase process and good communication from the company. Thank you.”

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Posted 4 years ago

“Fabulose service. Lorraine could not be more helpful.”

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Posted 4 years ago

“Happy with ordering process and delivery speed, however when stove arrived it has some scratches on the front of it. Probably more hassle than it's worth to send back so have decided to use damaged item”

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Posted 4 years ago

“Helpful, Polite and efficient”

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Posted 4 years ago

“Not yet received this item”

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Posted 4 years ago

“We had an issue with our stove, You took ownership of the problem and resolved within a few hours, Fantastic service and a great product. thank you”

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Posted 4 years ago

“As expected, good service.”

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Posted 4 years ago

“Thrilled with new stove if it lasts as long as our previous Hunter great! Delivered when they said it would be. Would recommend Direct Stoves without hesitation. Great savings on dealers go direct!”

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Posted 4 years ago

“Recently purchased an Ekol clarity vision 5kw , excellent service from direct stoves and Andrew was a pleasure to deal with on the phone.Stove not installed yet , so post another review about performance , but on inspecting after speedy delivery looks fabulouse”

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Posted 4 years ago

Direct Stoves is rated 4.5 based on 1,771 reviews