Really lovely fire. Very realistic and really good quality. With it being cast iron it's really heavy, so when it arrived I really wished I had paid for the two man delivery as my son and I couldn't move it. Once in place it looks like a real stove and puts out plenty of heat. It has been approved by the cats!
Excellent product,well made and easy to assemble
Although out of stock when ordered it was with me in 8 days. It was well packaged and undamaged on arrival has now been fitted so I now await the colder weather so I can put it to the test!!! I was however disappointed at the quality of the free (Chinese!!) gloves when the quality of the stove was first class AND, I was reliably informed, made in England!!
Very nice stove good quality for the money super impressed
“Still haven’t had the item yet. I know it happens but we got a call about 4. 4 30 to say it wasn’t coming. All day we waited. I read a review before I went with you and there was one on there saying the same thing as I’m saying now.”
Posted 7 months ago
I'm very sorry that the delivery failed on the selected delivery date. Unfortunately sometimes deliveries do fail and the haulage companies fail to let us know that there's an issue. We do choose the haulage companies we work with carefully and overall we have a delivery success rate of over 98%. I know that doesn't help you as your delivery obviously didn't arrive on the selected date but I can see that it was delivered the following day at 10am.
I'm very sorry about the issues you had with your delivery.