Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.53

4.5 Rating 1,675 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 13th September 2025

John Pawlik

Direct Stoves 5 star review on 12th September 2025

Sharon

Gillian Bhaskar

Direct Stoves 5 star review on 30th August 2025

Sharon

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with very informative everything promised was delivered”

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Posted 1 week ago

“We bought the Dimplex electric log effect stove and we are really happy with it. We had a multi fuel stove before we decided to fit the electric stove but we don't regret it one bit. Its lovely and warm its looks really good too plus no more ashes and smoke its brilliant love it.”

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Posted 1 week ago

“Stove delivered all securely packed, good quality stove and competitively priced and decent warranty on product. Would definately recommend.”

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Posted 1 week ago

“It has been a most excellent experience dealing with Direct Stoves. Everyone we dealt with was so personable and so efficient. We cannot fault them in anyway whatsoever. Also the fitter was fantastic- we have a lovely stove! Thank you everyone.”

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Posted 2 weeks ago

“We were so impressed with the efficiency of the staff at Bromsgrove. We knew what we wanted and within 10 mins everything was ordered and we were on our way home. Delivery was promised the following Wednesday and it arrived on that Wednesday what more can anyone ask in this day and age. Delighted with our squirrel. We have highly recommended two friends who are thinking of upgrading their log burners. Thank you so much.”

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Posted 2 weeks ago

“Judith was amazing at her job 👍 So helpful l will definitely use you again thanks”

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Posted 3 weeks ago

“Direct Stoves were extremely helpful. They were knowledgeable, polite, and very efficient. The stove I bought has been fvitted, and is a great success. Good product, excellent value.”

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Posted 3 weeks ago

“Excellent service Super quick delivery”

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Posted 4 weeks ago

“Excellent company to deal with - can not fault them”

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Posted 1 month ago

“Great service and friendly staff. Kept me informed about delivery date. Stove arrived well packaged and not damaged. Would recommend this company.”

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Posted 1 month ago

“We recently purchased a multifuel stove and really happy with it. Unfortunately when we received our order a part was missing however after contacting Direct Stoves they provided a replacement part within 2 days. Delivery was free and really quick, well packaged and brought in as far as possible. When we placed our order we didn’t get a confirmation email detailing my order which I would have preferred, this ofcourse doesn’t impact at all however not having this and my order not showing on my account made things more difficult when trying to confirm our order with the installer, again this doesn’t impact on the items purchased in anyway it’s just little details I think would improve the experience. Everything considered we would absolutely recommend Direct Stoves and will use again in the future”

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Posted 1 month ago

“Direct Stoves sent us an excellent stove and direct air kit. It arrived promptly and has been fitted. We are very happy”

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Posted 1 month ago

“Just fitted so far so good. 8”

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Posted 1 month ago

“Excellent service and unbeatable prices. Really happy with everything. Thanks”

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Posted 1 month ago

“Excelent price and service, could recommend enough.”

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Posted 1 month ago

“A quick response to the enquiry, delivery as communicated and a great price !!”

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Posted 1 month ago

“Excellent service ! Very helpful enquiring about delivery. Quick delivery of stove all carefully packaged and all quality assured and inspected before dispatch . Good communication on delivery time and easily the best value for this stove since delivery was included..A great product and have recommended Direct Stoves to a neighbour.”

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Posted 1 month ago

“Great service will use again i mosiac the barbecue now looks great”

Direct Stoves 5 star review on 20th July 2025

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Posted 2 months ago

“I recently purchased a wood burning stove from yourselves and I can honestly say everything was fantastic from order to delivery. Victoria was so helpful, she is an absolute star. The gentleman that delivered it was brilliant. Highly recommend”

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Posted 2 months ago

“Very helpful at would recommend Thankyou”

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Posted 2 months ago

Direct Stoves is rated 4.5 based on 1,675 reviews