Direct stoves Reviews

4.38 Rating 8 Reviews
88 %
of reviewers recommend Direct stoves
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
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137 Wellington Road North

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Direct stoves 5 star review on 24th June 2020
Nicola Shaw
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Direct stoves 5 star review on 22nd June 2020
alan turner
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Direct stoves 5 star review on 18th June 2020
Tim Wombell
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Direct stoves 5 star review on 18th June 2020
Mark Foster
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Direct stoves 5 star review on 17th June 2020
Kent Taylor
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Anonymous  // 01/01/2019
Did post another review saying it was the lack communication that was annoying rather than late delivery. Adam did call me from home explained haulage company hadnt i formed them of failed delivery. All sorted arrived monday.
Posted 7 months ago
Delivered when said.....albeit three different couriers, would have been better if just I’ve. All pieces there, easy to order and good price.
Posted 10 months ago
Excellent service, stove arrived on selected date with friendly/helpful delivery man.
Posted 10 months ago
Fantastic service would recommend to anyone
Posted 10 months ago
Quick delivery. Lovely item. Very happy.
Posted 10 months ago
Very helpful when I phoned them fire arrived 3 days after my order very happy with it
Posted 11 months ago
Direct stoves we’re good in general however, the Flavel Arundel glass has cracked on the 3rd burn as per customer, will check out on Monday.
Posted 11 months ago
Still haven’t had the item yet. I know it happens but we got a call about 4. 4 30 to say it wasn’t coming. All day we waited. I read a review before I went with you and there was one on there saying the same thing as I’m saying now.
Posted 7 months ago
Hi Ian

I'm very sorry that the delivery failed on the selected delivery date. Unfortunately sometimes deliveries do fail and the haulage companies fail to let us know that there's an issue. We do choose the haulage companies we work with carefully and overall we have a delivery success rate of over 98%. I know that doesn't help you as your delivery obviously didn't arrive on the selected date but I can see that it was delivered the following day at 10am.

I'm very sorry about the issues you had with your delivery.
Posted 7 months ago
Direct stoves is rated 4.38 based on 8 reviews