Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,815 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

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“Love my new stove and have had many compliments. Great company to do business with!”

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Posted 6 months ago

“The stove was delivered promptly and with care. Critique of the stove is that it looks good and works well. The wood retainer is not efficient as theone negative. I would prefer a more fence type grid at the front. The stove just has a discreet hump.”

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Posted 6 months ago

“Excellent product and service. Would recommend Direct Stoves to anyone looking to buy a multi fuel stove.”

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Posted 6 months ago

“Great stove”

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Posted 6 months ago

“Great stove , excellent service and delivery”

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Posted 6 months ago

“Perfect. I'm enjoying stove”

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Posted 6 months ago

“Hi still haven’t fit the stove as yet due to renovation of the house but having looked at it I think the design and look will be absolutely amazing when I’ve installed it many thanks Andy”

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Posted 6 months ago

“We researched 5 suppliers before landing on Direct Stoves in Manchester. Their showroom was well stocked with variety of stoves and the staff didn't intrude on discussions until asked, between my wife and I on our 'short list'. Although we live in Liverpool the delivery of the fireplace and wood-burning stove was swift and well controlled. The purchase represented 'good value for money'. We used an installer (Lee Jensen), who was also available via Direct Stoves; his attention to detail was splendid and as as result our fireplace looks every bit as good as the one in the showroom. Well done everyone!”

Direct Stoves 5 star review on 11th November 2025

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Posted 6 months ago

“Unfortunately the experience was relatively poor. I have to reinstall the files due to the fitter ruining them when cutting them & when replying back to the email to thank them for sending us logs (as a gesture of good will for poor service) I am now being ghosted and haven’t received logs. Would be wary of the fitters they reccomend!”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Good deal on stove came well packaged now fitted learning how to regulate”

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Posted 6 months ago

“Good website re stove options. We ordered Celsi electric stove. This was delivered on time and the packaging for stove was good.”

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Posted 6 months ago

“Very pleased with bbq. As good as the advert”

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Posted 6 months ago

“Love our new stove! Makes the cafe so much more homey. The young gentleman in store was so helpful helping me pick out the perfect one. Nixons Farm Shop”

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Posted 6 months ago

“Excellent price and super fast delivery.”

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Posted 6 months ago

“I recently bought a chimney rain cap from Direct Stove, unfortunatly I ordered the wrong size, the size I wanted is not in their range. Despite the cost they incurred in supplyinfg the part to me, they did not quibble and quickly returned the full cost to me. Good understanding and great service”

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Posted 6 months ago

“A great Gas fire that does what it says.”

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Posted 6 months ago

“Poor customer service They ignore you if you have a problem They take your money and ’run’ I won’t buy from them again”

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Posted 6 months ago

“Very pleased with the service”

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Posted 6 months ago

“Great company, great communication and postage, many thanks and will definitely use your company again, thanks nick”

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Posted 6 months ago

Direct Stoves is rated 4.5 based on 1,815 reviews