Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

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“Absolutely love our log burner, it looks fabulous. Very good price aswell!”

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Posted 7 months ago

“The ordering process was very easy snd prices competative. The stove arrived well packaged and the delivery driver was very helpful in placing it in the garage. Only slight issue was lack of comunication on order progress, had to chase to obtain information on order progress and delivery.”

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Posted 7 months ago

“Great service and great price”

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Posted 7 months ago

“Don’t like ordering on line but very good service and fast delivery in 2 days would definitely order again .”

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Posted 7 months ago

“This is the second time that I have used Direct Stoves. The choiced and cost of products is just fantastic. Ordering was very easy and delivery was super fast, bearing in mind I am in the north of scotland this was no problem and did not affect delivery. The customer service staff are great and able to easy answer my questions and solve any queries I had. I cannot recommend highly enough.”

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Posted 7 months ago

“I have to say e everyone was so helpful re my stove. My order came the date promised and is perfect. Would recommend Direct Stoves to anyone.”

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Posted 7 months ago

“Love my new stove and have had many compliments. Great company to do business with!”

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Posted 7 months ago

“The stove was delivered promptly and with care. Critique of the stove is that it looks good and works well. The wood retainer is not efficient as theone negative. I would prefer a more fence type grid at the front. The stove just has a discreet hump.”

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Posted 7 months ago

“Excellent product and service. Would recommend Direct Stoves to anyone looking to buy a multi fuel stove.”

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Posted 7 months ago

“Great stove”

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Posted 7 months ago

“Great stove , excellent service and delivery”

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Posted 7 months ago

“Perfect. I'm enjoying stove”

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Posted 7 months ago

“Hi still haven’t fit the stove as yet due to renovation of the house but having looked at it I think the design and look will be absolutely amazing when I’ve installed it many thanks Andy”

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Posted 7 months ago

“We researched 5 suppliers before landing on Direct Stoves in Manchester. Their showroom was well stocked with variety of stoves and the staff didn't intrude on discussions until asked, between my wife and I on our 'short list'. Although we live in Liverpool the delivery of the fireplace and wood-burning stove was swift and well controlled. The purchase represented 'good value for money'. We used an installer (Lee Jensen), who was also available via Direct Stoves; his attention to detail was splendid and as as result our fireplace looks every bit as good as the one in the showroom. Well done everyone!”

Direct Stoves 5 star review on 11th November 2025

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Posted 7 months ago

“Unfortunately the experience was relatively poor. I have to reinstall the files due to the fitter ruining them when cutting them & when replying back to the email to thank them for sending us logs (as a gesture of good will for poor service) I am now being ghosted and haven’t received logs. Would be wary of the fitters they reccomend!”

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Posted 7 months ago

“Great service”

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Posted 8 months ago

“Good deal on stove came well packaged now fitted learning how to regulate”

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Posted 8 months ago

“Good website re stove options. We ordered Celsi electric stove. This was delivered on time and the packaging for stove was good.”

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Posted 8 months ago

“Very pleased with bbq. As good as the advert”

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Posted 8 months ago

“Love our new stove! Makes the cafe so much more homey. The young gentleman in store was so helpful helping me pick out the perfect one. Nixons Farm Shop”

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Posted 8 months ago

Direct Stoves is rated 4.5 based on 1,821 reviews