Hi Bobby,
Apologies for the issues with your order, I have had a look into this and it appears you had placed 2 orders, one on Direct SARMS and one on Direct Peptides. Both of these orders have been shipped one I believe has been delivered and the other was shipped on the 3rd March. I have emailed you the relevant tracking information for the orders.
Kind Regards DP Team
“My products took a little longer than usual to arrive, but I ordered over the holidays so was to be expected … it was worth the wait as the products are excellent quality”
“Was lied to on several occasions about shipment and then was being completely ignored when I requested a refund. Had to contact pay pal directly to obtain any communication. In the end still need to source products and was let down by very poor customer service. Honesty and manners go a long away and unfortunately in my experience, these guys have neither. Seems that by reading the comments below other buyers had the exact same problems with "Charlie". Buy with caution.”
Hi Jonathan,
First of all, I would like to apologize for the issues with your order. I have had a look through your case and it seems we requested for you to double-check your address as there was no postal code added, to which we never received a response. I understand you were frustrated as you did not receive a reply to your email within 24 hours and subsequently raised a ticket with Paypal. We do not have full-time customer service staff on the weekend hence the delayed response.
We did refund your payment immediately upon request so I am failing to see why you have given us a 1-star review.
Kind regards DP Team
“"
El envío a España fue un problema al principio, pero los péptidos directos enviaron rápidamente un reemplazo desde dentro de la Unión Europea. Muy buen servicio para el cliente."”
“Order was delivered quick with a very simple process no idea why they have such negative reviews the piece of kit I have works perfectly fine too, thought it is to be decided whether the product works”
“NEVER RECEIVED MY 150 EURO ORDER TO SPAIN, TRYED OVER 5 EMAILS WITH "CHARLIE" ALWAYS PROMISSING HE WOULD FIX IT. NEVER DID. SCAMMERS, DONT WASTE YOUR MONEY AND TIME THERE.”
“The peptides I ordered some time ago are working well. Given that the order was placed right in the middle of the Christmas season, the extra time was to be expected.”
“I have my order in the customs, I've reported that January 21 to Direct Petites, since that day it's been hell to contact them. I've send multiple e-mails asking for help, since they say in the site they'll help if something like this happens. That's proved to be untrue since the last e-mail they replied was a week ago.
I'm really disappointed.”
