“Hi,
I received the order right but there is some delay... customer service is doing well... I tried several times to remove the previous comments, unfortunately I can not!
Thank you very much and Best Regards”
“Do not buy from this company. They provided a tracking number. Company stated they tried to deliver my package and it was returned, we have cameras, no delivery was attempted. Multiple emails for refund have gone unanswered. Lesson learned, go somewhere else.”
“Since ordering the shipment, I received a confirmation message that asked you more than once for the shipment tracking number
One of you once replied to my letter and told me we will send the tracking number on 4 days ago and I have not got anything
I want the shipment or a refund for the shipment amount”
“Great company, great customer care (a guy named Charlie) and the products work well.
Once I was shocked when I received an order which was half of what I ordered but the customer service was of great help and they immediately sorted the problem out by sending the rest of the order and the re-sending the damaged items. The rest of the orders I carried out during the last years were always on point.
I have been a regular customer of this website and I will surely continue to buy from it.
Roxanne Cauchi from Malta.”
“Ordered from them and they did not fill the order. Emailed several times and got nowhere. Tried to call them and it goes straight to voicemail. AVOID buying from them. They will scam you.”
“Good Day everyone,
I ordered some medicines on April 28, the invoice amount was deducted at the same time so far I have not received the shipping tracking email
Also, the amount deducted from my account is more than the invoice amount by approximately 10 €
I sent an email, but no one answered, please respond quickly !”
“Would never recommend this company. Pestered me for payment over the weekend when I ordered Friday night. When I paid on Tuesday before 2pm they didn’t reply at all to any of my emails till Friday. After I sent them a email stating if you aren’t going to actually send my items out then cancel my order before I contact PayPal.
Then RATHER THAN SENDING MY ORDER OUT THEY CANCELED IT.
BUGGEST WASTE OF TIME DONT FALL VICTIM TO THIS SITE. Can’t imagine how this situation would have turned out if I had been stupid enough to pay via bank transfer
They also have a company Co tact number thanks not even real. And just rings all in all avoid”
“Usually I receive really great products from this company. This year was the first time in 6 years that I received my product premixed. I could tell instantly that the product was not good due to the fact that I have always had flushing previously when using. After several sun exposures, no color. I reached out to the company explaining that the batch I received must be not good and they were very prompt with their response to send a new product from the latest batch. After that email I never received follow up regarding the product being sent. No one will respond to my emails and no new product. Money down the drain. Used to be a good company but I guess things have changed.”
“Je n'utiliserais jamais un autre fournisseur car je suis convaincu de la légitimité et de la haute qualité des produits que je reçois de Direct peptides et je connais l'histoire de l'entreprise.”
“I've been a repeat customer for the past two years and have always found the products and customer service to be exceptional. They are always delivered on time, and the results I get from using them are unmatched.”
“They have severely under packed my last order. I received 1 vial of hcg and 1 vial bac water and a bunch of empty insulin pins (that I did not order) - instead of 3x Melanotan2, 6x(!) hcg and 3x Bac. Water. I have payed them the full amount and I payed customs.
They showed me in reply a picture with everything my order should have contained and thats it, wow.
I certainly wont buy there again and waste 100 €.
Their products work and are great and usually they deliver what is promised, but such under packing is not acceptable. At least they could have given me the benefit of the doubt - but they just ignore me now.
Just wanted to warn you guys.”
Hi Alex,
Apologies for the issues you have had with your order, I believe we have sent you all of the products now even though our records show that there was a discrepency. I would ask you to please update your review accordingly.
Kind regards DP Team
“Ordered 20 vials of Ipmaorelin , one of them was no more than a tiny blob in the bottom of the vial ,contacted them twice hoping for a new vial to be sent ,l offered to send pictures but they said not to send them ,,think l will now ,,great company until something goes wrong ,then they DO NOT WANT TO KNOW”
“My package arrived damaged! I emailed CS not expecting a quick response with recent reviews, however, I was pleasantly surprised and received a replacement quickly … very happy with the service and peptides, great quality!”
