Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 2,011 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service they provided was excellent at a very sad time for us following my mother's passing.we changed the order several times but they were so patient and didn't mind at all and helped us all the way and we were delighted with the finished order of service Many thanks”

Helpful Report

Posted 6 years ago

“The service provided by Devine Funeral Stationary was efficient, prompt and straightforward. Design of the stationary was relatively easy, although some of the formatting functions I found to be a little clumsy. There were limitations in the templates for photos, as a page with full coverage of photos was not available. Delivery was speedy, although with Royal Mail delivery a signature is required, so it would be helpful to highlight this upfront so customers are are of a requirement to be at the delivery address for receipt of the package. Thanks again for a great job offered at a difficult time”

Helpful Report

Posted 6 years ago

“Easy website to use, exceptionally quick dispatch time. Very good service.”

Helpful Report

Posted 6 years ago

“I cannot say anything bad, the OOS was printed beautiful and felt quality everyone at the service couldn’t believe how beautiful it was. I had fantastic help from ??? ( sorry can’t remember the name) it was all so easy even though i kept changing my mind, postage top class too , my old mum Jean would have loved it too great send off.”

Helpful Report

Posted 6 years ago

“Hi, Overall it was okay. The website glitches a few times when we were creating it. But after restarting the app all was okay each time. And most importantly we didn't loose our work. I didn't like how it exited you out of the editing suite everytime you saved. It was inconvenient. The print quality of the images was much more blue than to be expected. The font inside printed seemed different to that from the online version. We also struggled to print from the PDF some spares but got there in the end. We also had an issue with parcel force in that they didn't follow (or were not told) the delivery instructions I provided, which resulted in me chasing around for a day to collect my mistake delivered parcel. Which was a bit stressful. Overall you did what you said, and we had the order of services in time and they did the job. Thank you for providing a format that we were able to use and create ourselves. This was a god send compared to sitting in front of a blank page in publisher having to do it ourselves. Many thanks”

Helpful Report

Posted 6 years ago

“Everything was done perfectly. Good quality and brilliant for price. Thankyou :)”

Helpful Report

Posted 6 years ago

“Honestly such a helpful website for such a difficult situation. The online chat was super helpful and all the templates worked perfectly for what we wanted. All designed and delivered so quickly :) Would highly recommend!”

Helpful Report

Posted 6 years ago

“In Alex and Emma, my family and I have found funeral stationers for life. Their care and sensitivity at such difficult times is truly heartening and the quality of their service and product; wonderful. My sincere thanks again for your help. You are a credit to your profession.”

Helpful Report

Posted 6 years ago

“The courtesy and professionalism extended by Alex from start to finish was absolutely superb. A true gentlemen. Quality of the highest order. Would not hesitate in recommending Devine Funeral Stattionery to anybody.”

Helpful Report

Posted 6 years ago

“Very helpful service and we were very pleased with the quality!”

Helpful Report

Posted 6 years ago

“We had a problem but it was put right right very quickly. Thank you. Have recommended Devine.”

Helpful Report

Posted 6 years ago

“Fantastic service, especially important at such a difficult time. Alex was on hand to help me resize photos and amend the desgn template so we ended up with exactly what we were hoping for. Nothing was too much trouble, very happy to recommend.”

Helpful Report

Posted 6 years ago

“The Website was easy to use and had a wide choice of options. The order of service we chose came exactly as we designed it, with free next day delivery. The communication from Devine was Excellent. Would highly recommend!”

Helpful Report

Posted 6 years ago

“I couldn’t fault the Devine experience, the tool is easy to use and the output is excellent. The customer service was brilliant too. I had a weekend on the way but I call Monday, evening got you to make a last minute change and we received the orders of service by 7.15 on the Tuesday morning.”

Helpful Report

Posted 6 years ago

“Unfortunately due to a problem with the delivery service the Order of Service didn’t arrive in time for the funeral but I was kindly given a full refund. Thankfully we managed to get the printing done elsewhere. Apart from this mishap the service was excellent and should I, or a friend, require this type of service again then I would be happy to recommend Devine Funeral Stationary.”

Helpful Report

Posted 6 years ago

“Great professional and understanding service and a lovely produced quality booklet perfect for the occasion. Devine went above and beyond to ensure our order arrived safely so I would highly recommend their services.”

Helpful Report

Posted 6 years ago

“After being let down at the last minute by our local printing service, Devine stepped into the breach and, using their online templates, I was able to create and format my father's service booklet myself. Alex was there with advice and reassurance and promised me that the printing would be done and dispatched in good time. The booklets arrived exactly when he said they would and very much to my satisfaction. Thanks to all at Devine Funeral Stationery for your help and understanding. I would highly recommend.”

Helpful Report

Posted 6 years ago

“Great service, great website. Just need to add an option to rearrange page orders. Also, you have to keep selecting how many pages and how many copies every time you edit which is a bit annoying.”

Helpful Report

Posted 6 years ago

“Thank you to all at Devine, our order of service arrived promptly and was excellent quality. We were very happy we chose your firm to manage this small part of a difficult day as it was made ps easy for us.”

Helpful Report

Posted 6 years ago

“Very good service and great customer service as I put a wrong date on the text and they called me to check. Definitely recommend.”

Helpful Report

Posted 6 years ago

Devine Funeral Stationery is rated 4.9 based on 2,011 reviews