Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 2,011 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service - we had an issue where the preview pdf did not mach the delivered order of service - I discussed this with Alex and after a little investigation he acknowledged it was a bug on their side - long story short, the correct order of service was delivered the next day, free of charge! I highly recommend their service.”

Helpful Report

Posted 6 years ago

“Customer service and availability of Alex was exceptional, as was his determination and support through-out the process of 'down to the wire courier' and delivery: he was extremely enthusiastic, very quick to respond, really open to ideas, and just really helpful. I loved the design on the site which I could not find any equal to on other sites. The prices were very, very competitive there was no charge for labour which in this case, seemed a lot. Software very slow to use, and just limited in some ways, hence having to 'hand it over' to Alex in the end Downside: Sorry about this, but, I expected more creativity and knowledge base when it came to my design specifics which were not that sophisticated at all: and especially as the first 3 pages of the booklet had been completed by myself, in great detail, which clearly showed the kind of font I wanted, size, any brackets needed and where, colour of font, positioning etc, so it was really a matter of carrying these specs across and through-out the rest of the booklet. A lot of time was wasted as a result of having to 'spell it out' at times. Over-al, I was extremely happy with the results, but not the process”

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Posted 6 years ago

“The templates were very easy to use and insert my own photos and words. The ordering process was simple and they were delivered when they were supposed to be, were well packaged and I was very pleased with the card used, the colours and the overall finish.”

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Posted 6 years ago

“Amazing! Words can’t express just how beautiful the Order of Services turned out for husbands beloved Grandmother in Kansas, USA.. Guests were blown away at just how stunning they were and I can’t thank Alex enough for everything he did to ensure perfection.. Easy to create, Personally check by Alex, printed, posted and received within 48 hours of buying.. Thank you for everything 💗”

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Posted 6 years ago

“Alex was beyond helpful with every aspect. Delivery was prompt and the quality amazing. Thank you with everything!”

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Posted 6 years ago

“We received brilliant and speedy service. There was an error on our design which we were contacted about immediately. Devine discussed the error with us and asked what we would like to be put in place of the error. They had their graphic designer fix it for us at no charge and had the orders of service sent the following day. Would 100% recommend. It was such an easy service to use at such a difficult time.”

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Posted 6 years ago

“Easy to use software and excellent customer service. Made the whole process as stress free as possible which was most appreciated given the circumstances.”

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Posted 6 years ago

“Excellent, professional service in every sense and a nice warm, human touch to boot !”

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Posted 6 years ago

“Directions were easy to follow. The actual layout was bit fiddly to navigate. The finished product came swiftly, happy with the finish.”

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Posted 6 years ago

“We were delighted with the quality of the Orders of Service leaflets. Many mourners remarked upon them and they added a personal touch to the service. The speed at which the order was delivered was also exceptional. We had arranged the funeral at a very short timescale and the Funeral Directors were unable to provide leaflets in less than 4 days. Devine delivered the beautiful leaflets within 24 hours, as promised. I could not recommend them highly enough.”

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Posted 6 years ago

“I would like to say thank you to Devine for their fast and helpful service and the quality of the printing provided. Obviously preparing an order of service for a memorial or a funeral service can be a stressful and emotional thing. I looked at several websites, and I am really glad I picked this one.”

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Posted 6 years ago

“Very prompt and professional service. Easy to use templates.”

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Posted 6 years ago

“Excellent service. Easy to use. Prompt and trustworthy at a difficult time. Thanks so much.”

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Posted 6 years ago

“Highly recommend this company. Devine funeral stationery were prompt and very helpful with my enquiries. The template was easy to use and the quality of the order of service booklets were fantastic. Delivery was as promised, but unfortunately let down by parcel force as they delivered a day late and their excuse was that there was too much traffic!”

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Posted 6 years ago

“Excellent quality and a very pleasant gentleman to deal with, many thanks”

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Posted 6 years ago

“I would rate Devine Stationery as excellent, not just very good. The website was easy to use, the stationery was excellent quality and delivery was very quick. I was especially touched by the little note enclosed with the stationery sending condolences. I wouldn’t hesitate to recommend.”

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Posted 6 years ago

“Great range of templates & good useable design software. Also managed to speak to a real person which was reassuring that all was done & would arrive on time- which it did.”

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Posted 6 years ago

“I would just like to say a big thank you for doing my dad's Order of Service for his funeral last week. Your quick response and the quality of them were Amazing and it took pressure off us all at this sad time. Best regards and thank you again Andrea x”

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Posted 6 years ago

“We ordered the order of service booklets for my Grandad's funeral at the last minute. Alex was so helpful as I was in a right panic at getting the photos, wording correct. I received the printed copies the next day, Thank you for making this Stress free and what a superb service you provide at a very difficult time.”

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Posted 6 years ago

“Attention to detail, quality of product and delivery all excellent.”

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Posted 6 years ago

Devine Funeral Stationery is rated 4.9 based on 2,011 reviews