Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, RUTHIN
Rating: 4.92

4.9 Rating 1,702 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 1,702 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR
RUTHIN
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing. I paid for the template and when it came through it was sent in a non printable format I.e not across a leaflet and also with the logo on the backpage. I then had to go and pay for someone I resign it.”

Helpful Report

Posted 5 years ago

Hi Priya, Thank you for taking the time to leave your review. All PDF's are print-ready files and the PDF is single-sided ready to use, we do not send the PDF in any other format i.e booklet format as the PDF is used in different ways. If you took the time to contact us we would have sorted out the PDF and created the booklet for you. In regards to the logo on the back, it is placed within the design when you personalised the design within our editor, we are not sure how you missed this? again if you took the time to contact us we would have been more than happy to remove the logo for you. This is a very unfair review as you did not give us a chance to fix any of the points you missed. Regards, Alex Devine, Company Founder.

Posted 5 years ago

“Excellent service considering I was on an extremely tight timescale. Alex was brilliant and sent me a sample of my design prior to me making the full order. The order of service booklets I ordered arrived the next day. The quality was amazing, everything was printed to perfection. Would definitely recommend to anyone who finds themselves in the very sad position of having to design and order funeral stationary. Thanks guys :)”

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Posted 6 years ago

“The colour wasn’t brilliant and I struggled on compiling the back page. Your designs are excellent though.”

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Posted 6 years ago

“Great website, lots of choice and easy to use. Quality of cards and envelopes excellent and good value for money. Would definitely use again.”

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Posted 1 year ago

“The Funeral Stationery from Devine, exceeded my expectations, I used their website's free built-in design software, uploaded the photos and text before mid-day and it was delivered the next day. Nice thick card stock and the uploaded photos were reproduced clearly. Thank you so much.”

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Posted 1 year ago

“We were very impressed with the high quality of the Order of Service booklets . The website was very easy to use in respect of completing the online templates. After we received the proof we noted that some photographs were not quite as we had submitted them but a telephone call soon rectified that and the representative we spoke to ensured the finished product was just as we wanted. The speed of delivery was excellent - the final proof was agreed on Saturday and the booklets were delivered Monday. We had many compliments from guests and mourners about the booklets and have recommended Devines to them. We are using them again for another funeral in the next few weeks.”

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Posted 2 years ago

“I was very disappointed. I ordered an A3 sign for my dad's funeral. I recieved an A4 one and when trying to call them to get what I ordered, they didn't answer or reply to my messages. Such a shame and I will keep trying to get a refund as I didnt get what I ordered.”

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Posted 2 years ago

“I cannot speak highly enough of Devine Funeral Stationery. Simply outstanding. It is the saddest of sad circumstances that one would need to call upon the services of a company such as this but I am so relieved I came across Divine. The customer service was outstanding. This was never going to be a straightforward acquisition and by the very nature of what we had to do, the item is bespoke. In our case it was the ordering of "order of service" details for my mums funeral. My wife and I worked into the early hours trying to put something together and we didn't do a great job. We submitted it anyway. I then got a call from Alex who basically took over. In a nice and more than welcome way. He restructured, redesigned and realigned. His ocd was a godsend here as when we received the final product (with ridiculous speed and bang on time delivery) it was superb. In the nicest possible way, I hope I never have to use a company of this sort again. You follow what I mean. But should tragedy strike again and I have a requirement for order of service cards or such like, I will definitely use Devine. They are brilliant and I will never be able to thank them enough. Incidentally, there were plenty of admiring remarks pertaining to Devine's work.”

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Posted 2 years ago

“The software for producing the card was more comprehensive than alternative card suppliers. It was also very easy to use and allowed full personalisation. The card itself was of good weight and quality giving an excellent result. Delivery was prompt and as described. I would definitely recommend this company.”

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Posted 2 years ago

“Excellent service. The turnaround time of completing the order to them being delivered on my doormat was 24 hours. The quality of the printing was excellent and the card it was printed on. I found the templates easy to use and completed my design without watching the videos, although I was glad they were there just in case I got stuck. In a time that is already difficult and challenging, it was so reassuring to know that the order of service was with us in plenty of time. Thank you so much and I couldn’t recommend this company and service more highly.”

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Posted 3 years ago

“Very happy with this company. I created a beautiful tribute book for my dad. The site is very easy to use and the owners replied to any doubts I had very quickly. Creating this and thinking about how special I wanted this booklet to be, helped me through a very very difficult time. Thank you.”

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Posted 3 years ago

“Amazing personal service. Absolutely delighted with the finished article. Would highly recommend 😊”

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Posted 3 years ago

“Sadly I have had to use Devine stationary twice in 4 months, however the product and service provided was wonderful. After a simple google search I was a bit dubious that something so meaningful and special could potentially not be what I would have wanted - however Devine went above and beyond expectations! The website is easy to use and very straight forward all the while being sensitive in such a sad time. You can arrange yourself or send photos in for Devine to arrange for you which I thought was a great idea! It’s all completely yours to personalise how you wish, which I thought was great as most tended to be standard layouts. I realise in a time like this money is no object either, however this is very good value for money and the quality is brilliant. Anytime I had a query etc. Alex was so very prompt at replying and helping. Thank you for making something so special for my family members in a time of grief. Jade”

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Posted 3 years ago

“Devine is a first class company with excellent customer service . Very happy with the stationary I ordered for my Fathers funeral, and at a very reasonable price . Would highly recommend this Company .”

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Posted 3 years ago

“I have nothing but praise for this company. I love the professional attitude. Easy to use software. Email questions answered promptly. Delivery on the dot. Kept informed from order to print to delivery. The order of service was beautifully printed and arrived well packaged. Seriously if you are looking to have stationary done then use Devine. When you lose someone you dont want added hassle. Thank you for your wonderful service. I have been waiting for this email to say how happy I and my family were with the service.”

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Posted 3 years ago

“The quality of the order of service was fantastic, I was really impressed by the speed of delivery arrived the following day as promised. Thank you one less thing to think about during what is a stressful time.”

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Posted 3 years ago

“Beautifully finished orders of service, very prompt delivery and I could take my time designing the booklet . Family very pleased with the quality and service. Many thanks”

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Posted 3 years ago

“Devine's service was excellent. It came very quickly, and was nicely packed. I would not hesitate to recommend them.”

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Posted 3 years ago

“The communication with Devine Funeral Stationery was seamless and painless. During such a terrible time, it was great to have a template to use for our simple order of service for my dad. The printing was excellent and paper was high quality. Delivery was fast and in plenty of time, even though we placed our order only a week before the funeral.”

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Posted 3 years ago

“Efficient, thoughtful and realiable. Answered emails straight away and went out of your way.”

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Posted 3 years ago

Devine Funeral Stationery is rated 4.9 based on 1,702 reviews