destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“I was recommended to use this site I have to say I was pleasantly surprised how easy and straightforward it was to make the booking”

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Posted 4 years ago

“Very good service on the phone. Great price too”

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Posted 4 years ago

“Well the booking process was easy enough, and the speed of production of an acknowlegement reiterating what we had booked was impressive stating that we had paid the deposit and that the balance was due in December. That was the Tuesday . On the thursday we received an email that we could not open & download as we were away for the next 3 days. On Sunday AM we came home to a very strongly worded email stating that the balance of our holiday was overdue and that all sort of charges might be incurred if we did not pay up immediately (and some of the details of flights etc were wrong) . A phone call to the customer service line was answered by an automated message and 2 Emails since to customer services asking them to speak to me to explain what was going on have not even been acknowledged. Sorry - we are not impressed - and this was our first booking with the company - unless this is sorted soon it might be our last”

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Posted 4 years ago

“Just booked dubai for march 22. Excellent price! Will be booking more holidays with destination2.co.uk. brilliant site.”

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Posted 4 years ago

“Had a credit note with destination 2 I managed to book my holiday without issue,”

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Posted 4 years ago

“Always happy to leaise with Nadine again. Very knowledgeable & will do her utmost to get the best price for you.”

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Posted 4 years ago

“Very helpful and friendly”

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Posted 4 years ago

“We waited 2 weeks for a response to extend our holiday by a further week and despite receiving an acknowledgement never received an answer”

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Posted 4 years ago

Mrs Docksey we are sorry for the lack of formal reply in writing, it would seem that your conversation with a sales consultant rendered this as no longer required but we apologise if this was a misunderstanding on our part.

Posted 4 years ago

“Fantastic service and local knowledge from Tracy, we are really looking forward to our dream holiday.”

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Posted 4 years ago

“I spoke with Gemma who was professional, friendly and very helpful with booking our holiday to Barbados. I received an excellent service from start to finish, firstly by email followed by a telephone conversation.”

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Posted 4 years ago

“Very helpful & informative”

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Posted 4 years ago

“Booking was simple and price was much lower than Booking.com”

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Posted 4 years ago

“excellent service no problems at all”

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Posted 4 years ago

“Price is very good conspired with other holiday firm, the paperwork came through very kwik but you cannot get them on the phone.”

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Posted 4 years ago

“Booking procedure was very straight forward, so far so good.”

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Posted 4 years ago

“The holidays advertised were good value and appropriate for us. Booking was simple and efficient and a quick phone call the next day to make a small alteration was dealt with in a friendly and efficient manner by a member of staff. Not been on the holiday yet but so far all is good.”

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Posted 4 years ago

“Last week I booked a holiday to the Maldives for Dec-21. Booking process was very easy and the lady on the phone was very helpful and made sure all details given where correct.”

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Posted 4 years ago

“Kelly was very helpful in all aspects of booking my holiday”

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Posted 4 years ago

“We had to change our holiday due to Covid restrictions we had already had a wonderful experience re booking the holiday but had to wait to re book flights due to different flight times being released we ended up changing the holiday dates again I spoke to a lovely lady called Samantha who was extremely helpful and very informative the service on both occasions has been flawless would highly recommend.”

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Posted 4 years ago

“Very disappointed using Destination2 so far. I spent ages looking at the website and pleased when I booked my holiday. Only to be disappointed the next day when I was called saying I needed to pay an extra £390 otherwise my holiday would be cancelled. A problem with the system supposedly!”

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Posted 4 years ago

Hello Mr Mason, we are sorry about the disappointment. You made the reservation online and have perhaps overlooked our terms and conditions and how online bookings complete. The website is not live so the price is not guaranteed but when confirming it verbally with you at any higher cost, you have the option not to proceed. Unfortunately flight costs can change rapidly and since we have no control over the airlines, we can only pass these on.

Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews