Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,925 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent products and service.”

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Posted 5 years ago

“Have been ordering for Dermacare for several years now. Never had an issuse. Always prompt shipping. Definitely recommend.”

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Posted 5 years ago

“Great products and price, easy to use website and very fast delivery. Have used them for years I highly recommend.”

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Posted 5 years ago

“Excelente pagina para conseguir lo que necesito para mi piel ..”

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Posted 5 years ago

“Quick fast delivery. Quick reply to my emails.”

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Posted 5 years ago

“Deramcare offer good competitive prices on their skincare products. Delivery was very quick too. Would recommend 100%”

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Posted 5 years ago

“First order with Dermacare and all items I love, prompt delivery and I’d definitely recommend! Will be shopping again soon!”

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Posted 5 years ago

“I make regular orders with dermacare which have always been good. The last order however, included a cleanser which operates using a pump. The Cleanser didn’t come in a box which is fine , aLthough I thought it was unusual. My main gripe was that the pump for the cleanser doesn’t work effectively. 🙁”

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Posted 5 years ago

“Correct Goods delivered in reasonable time but charged vat in spite of being in non vat. Jurisdiction.”

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Posted 5 years ago

“I buy my JM products from Dermacare Direct, and have done for years. I wouldn't go anywhere else. Good prices, fast delivery. Excellent service.”

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Posted 5 years ago

“item delivered very fast, very happy with the service”

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Posted 5 years ago

“I'm really happy with the service. The products were posted the morning after I ordered them and arrived within a week in Germany. I will definitely order products again!”

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Posted 5 years ago

“makkelijk en supersnel je bestelling in huis!”

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Posted 5 years ago

“Great advice from the company. And very patient with me. Thank you Dermacare !”

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Posted 5 years ago

“Great selection (importantly in stock). Competitive pricing. Easy to order and efficient processing of orders and delivery. Free delivery too! Thank you Dermacare.”

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Posted 5 years ago

“Early days for products, but service brilliant. Here in a flash”

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Posted 5 years ago

“Product arrived very promptly. Site easy to navigate”

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Posted 5 years ago

“Dermacare Direct are a marvellous company. Their advice on skincare is second to none and their efficiency with orders is excellent. A joy to deal with. Well Done Dermacare Direct”

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Posted 5 years ago

“I'm really upset. I ordered this product and when I tracked it they said delivered on April 29th. I absolutely didn't receive any product. I joined the delivery office here in France they just took my number and said they'll call me. My delivery address was correct and all the information I gave.”

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Posted 5 years ago

Hi, Sorry to hear this. We will open an investigation with Royal Mail and get back to you shortly. Kind regards Dermacare Direct

Posted 5 years ago

“Always very friendly and helpful and delivery is prompt.”

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Posted 5 years ago

Thank you for taking the time to post a review about us. We hope we can be of service again soon.

Posted 5 years ago

Dermacare Direct is rated 4.8 based on 1,925 reviews