Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,903 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 1 year ago

“Easy to navigate the site,”

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Posted 1 week ago

“Great company with great products, items are dispatched quickly and are well packaged, I highly recommend.”

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Posted 1 week ago

“My foundation arrived very speedily beautifully packed. I am delighted with this product, l have very sensitive blotchy skin after various treatments and this foundation has vastly improved it. I feel confident wearing it with its 50 factor. This is my 3rd purchase and l will be buying some more. I can recommend it for anyone with sensitive skin.”

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Posted 3 weeks ago

“Brilliant product range and customer service”

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Posted 3 weeks ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always great to hear from our regular customers. We are pleased you are impressed by our product range we stock and customer service we provide. There are not many places now you can actually speak to a person on the phone should you need advice, help with an order or delivery information! We look forward to continuing to provide you with your products. Kind regards Julie Dermacare Direct

Posted 3 weeks ago

“Excellent service Delivery excellent”

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Posted 3 weeks ago

Hi Gillian Thank you for your Company Review. It is always great to hear from our regular customers that we are doing things right. It was lovely to speak with you the other day to help with placing the order. We look forward to continuing to provide you with your skin care needs. Take Care Kind regards Julie Dermacare Direct

Posted 3 weeks ago

“Very good product👌👌recommend!”

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Posted 1 month ago

“Very happy with the purchase and the extra gift i received! Great shopping experience and would highly recommend!”

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Posted 1 month ago

Hi Ruta Thank you for taking the time to review us. It is lovely to hear you are pleased with your shopping experience and are highly recommending us. It is always great to receive a free gift- Enjoy! Kind regards Julie Dermacare Direct

Posted 1 month ago

“Quick and easy buy. Will buy Epionce products on here again.”

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Posted 2 months ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards Julie Dermacare Direct

Posted 2 months ago

“My partner loves this product her skin as never looked better.”

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Posted 2 months ago

“A good buy for my skin. Do you deliver to France”

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Posted 2 months ago

“great service with products that dont actually irratate my skin, absolute blessing to find ranges of products that dont flare my ezcema”

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Posted 3 months ago

“Good products”

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Posted 4 months ago

Hi Howard Thank you for taking the time to do a Company Review for us. We love hearing from our regular customers that they are pleased with the products they order. We look forward to your continued custom. Best Wishes Dermacare

Posted 4 months ago

“great product”

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Posted 4 months ago

“Dermacare always provides a good service and are quick to answer my queries. Thanks”

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Posted 4 months ago

Hi Thank you for taking the time to write a Company Review for us. This is always lovely to hear that you are happy with the service we provide. We enjoy speaking with our customers should it be help with an order, the website or advice on products to buy. There are not many companies now that you can do this! We look forward to your continuing custom. Best regards Dermacare

Posted 4 months ago

“Great love it”

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Posted 6 months ago

“Excellent service. Always reply to emails and resolve issues immediately. Always delivered on time. Been ordering my products from here for years.”

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Posted 6 months ago

Hi Kamer Thank you for leaving your review. It is always a pleasure to receive this feedback from our regular Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care & enjoy the rest of your day. Julie Customer Services Manager

Posted 6 months ago

“Order was dispatched and delivered quickly. I was informed every step of the way to delivery. Great choice in skincare with competitive prices. Also easy to order on the website.”

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Posted 7 months ago

“Good products and price, quick delivery.”

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Posted 7 months ago

“Great product at a fantastic price very fast delivery”

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Posted 7 months ago

Hi Stephanie Thank you for taking the time to write a review. It is always good to receive feedback from our customers on the service we have provided and that they are happy with their product received. Kind regards Julie Customer Service Manager

Posted 7 months ago

“Good range of products, easy to use website and super quick delivery. Thank you Dermacare.”

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Posted 8 months ago

Dermacare Direct is rated 4.8 based on 1,903 reviews