Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,908 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 1 year ago

“I've been using Dermacare Direct for many years now and they never disappoint. The product range is wide ranging, it is competitively priced and delivery is super quick - what's not to like! Thank you Dermacare!”

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Posted 3 weeks ago

“Never a single problem. Super fast delivery x”

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Posted 4 weeks ago

“Unfortunately, despite the speed with which you dispatched my parcel, Royal Mail has only delivered it today at 4.05 pm. Delivery was attempted Saturday but my instructions to leave it with a neighbour were not carried out. I was informed delivery would be attempted yesterday, Monday so waited in all day for a no show. Delivery rescheduled for today between 10.44 and 15.44 and it arrived at 16.05, so another six hours waiting. Thank you for your good service, however Royal Mail let you down on this occasion”

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Posted 4 weeks ago

“I always receive great service with Dermacare, delivery and packaging are great. I've also asked for their advice in the past and that was very helpful. Thank you!”

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Posted 1 month ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always good to hear from our regular customers. Glad we were able to give you advice when needed and you are happy with the service we provide. We look forward to continuing to supply you with your skincare needs. Kindest Regards Julie Dermacare

Posted 1 month ago

“Excellent order came in time. Very reliable. Happy with my order. Excellent service”

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Posted 1 month ago

Hi Sharon Thank you for taking the time to write us a Company Review. It is fantastic to hear you are happy with everything. We look forward to continuing this service with you going forward with future orders. Kindest regards Julie Dermacare

Posted 1 month ago

“Easy to navigate the site,”

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Posted 1 month ago

“Great company with great products, items are dispatched quickly and are well packaged, I highly recommend.”

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Posted 1 month ago

“My foundation arrived very speedily beautifully packed. I am delighted with this product, l have very sensitive blotchy skin after various treatments and this foundation has vastly improved it. I feel confident wearing it with its 50 factor. This is my 3rd purchase and l will be buying some more. I can recommend it for anyone with sensitive skin.”

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Posted 2 months ago

“Brilliant product range and customer service”

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Posted 2 months ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always great to hear from our regular customers. We are pleased you are impressed by our product range we stock and customer service we provide. There are not many places now you can actually speak to a person on the phone should you need advice, help with an order or delivery information! We look forward to continuing to provide you with your products. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Excellent service Delivery excellent”

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Posted 2 months ago

Hi Gillian Thank you for your Company Review. It is always great to hear from our regular customers that we are doing things right. It was lovely to speak with you the other day to help with placing the order. We look forward to continuing to provide you with your skin care needs. Take Care Kind regards Julie Dermacare Direct

Posted 2 months ago

“Very good product👌👌recommend!”

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Posted 3 months ago

“Very happy with the purchase and the extra gift i received! Great shopping experience and would highly recommend!”

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Posted 3 months ago

Hi Ruta Thank you for taking the time to review us. It is lovely to hear you are pleased with your shopping experience and are highly recommending us. It is always great to receive a free gift- Enjoy! Kind regards Julie Dermacare Direct

Posted 3 months ago

“Quick and easy buy. Will buy Epionce products on here again.”

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Posted 3 months ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards Julie Dermacare Direct

Posted 3 months ago

“My partner loves this product her skin as never looked better.”

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Posted 4 months ago

“A good buy for my skin. Do you deliver to France”

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Posted 4 months ago

“Excellent once I discovered how to get your make up.”

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Posted 4 months ago

“great service with products that dont actually irratate my skin, absolute blessing to find ranges of products that dont flare my ezcema”

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Posted 4 months ago

“Good products”

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Posted 5 months ago

Hi Howard Thank you for taking the time to do a Company Review for us. We love hearing from our regular customers that they are pleased with the products they order. We look forward to your continued custom. Best Wishes Dermacare

Posted 5 months ago

“great product”

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Posted 5 months ago

“Dermacare always provides a good service and are quick to answer my queries. Thanks”

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Posted 5 months ago

Hi Thank you for taking the time to write a Company Review for us. This is always lovely to hear that you are happy with the service we provide. We enjoy speaking with our customers should it be help with an order, the website or advice on products to buy. There are not many companies now that you can do this! We look forward to your continuing custom. Best regards Dermacare

Posted 5 months ago

Dermacare Direct is rated 4.8 based on 1,908 reviews