Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,042 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 2 years ago

“Still haven’t even received my order yet”

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Posted 6 days ago

“I've been using Dermacare Direct for well over a decade now and the service is always great. A wide choice of products and fast service. More importantly they stock the products I need for my very sensitive skin.”

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Posted 6 days ago

“High quality products. Fast delivery.”

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Posted 1 week ago

Hi Thank you for taking the time to review us. It is always good to hear that our customers are happy with the products we sell and service we provide. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 1 week ago

“Amazing speed of delivery. Ordered 2 Neova products and definitely be ordering more fantastic customer service”

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Posted 1 week ago

“Fabulous selection of top quality brands at competitive prices with lots of promotions offered. Ordering is easy, delivery is super quick, tracked with Royal Mail. The big plus is you can chat to someone knowledgeable on the end of a phone for any beauty questions. I have been shopping with this company for a couple of years now and wouldn't buy my products from anywhere else.”

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Posted 1 month ago

Hi Joanne Thank you so much for taking the time to write this company review for us. As a family run business this makes us very happy to hear you are happy with the products, advice and service we provide. Great to see you are a regular returning customer too. We look forward continuing to supply you with your skincare essentials. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Fab product, very light feeling to my skin with great results.”

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Posted 1 month ago

“After a mix up with Royal Mail everything received thank you”

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Posted 1 month ago

“Very fast and efficient service. Easy to order and items arrive within a day or two.”

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Posted 1 month ago

“Great company...Great Product..Fast Delivery...Definitely Use Again.”

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Posted 1 month ago

“Great products great prices. Efficient packaging and prompt delivery.”

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Posted 2 months ago

Hi Carol Thank you so much for taking the time to review our company. We are so pleased that you are happy with the service and products we supply. I will pass your kind words onto our team. Kind regards Julie Dermacare Direct

Posted 2 months ago

“I've been ordering from Dermacare for a while now, and have been very happy with their products and service. There are often useful articles on the website about various skincare issues, and ways of helping people with problems. The products are various brands and it's good to try some of the samples offered when you order something. I would highly recommend them.”

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Posted 2 months ago

Hi Helen Thank you for your company review. It is always great to hear from our regular customers that they are happy with the service we provide to them. We look forward to continuing this with future orders. Kind regards Julie Dermacare Direct

Posted 2 months ago

“These pads are great. From the first use I was really impressed by them, and their cumulative effect is remarkable. But I would also add that Dermacare were great - for reasons i don't understand my billing and delivery addressed got changed without my realising; by the time I realised, nearly three weeks' later, I was in a different country ; and Dermacare kindly shipped my order to me there at once. I'm really impressed with the service, and very grateful as their products are sufficiently expensive that if you order several you most certainly don't want to be left without them!!!!!!!”

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Posted 3 months ago

“Great service, competitive prices, and fast delivery. The website is easy to use, and my order arrived exactly as expected. Would happily order from Dermacare Direct again.”

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Posted 3 months ago

“All went smoothly. Great service”

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Posted 3 months ago

“I have always received excellent service from Dermacare. Deliveries are great and so is their customer service advice!”

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Posted 4 months ago

Hi Christina Thank you for taking the time to review us! So lovely to hear from our regular customers that they are happy with the service and advice we provide. We look forward to continuing this and supplying you with your products. Kind regards Julie Dermacare Direct

Posted 4 months ago

“Absolutely love my new foundation. I'm 60 next year and this is the perfect light foundation giving a soft glow to my skin without being too shiny. I will definitely be buying this again. The service was fast and arrived in 3 days.”

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Posted 4 months ago

“Quality product I see already the diffrence on my skin”

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Posted 4 months ago

“Easy to use and well organised site. With quick easy delivery”

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Posted 5 months ago

Hi Janine Thank you for taking the time to review us. Glad to hear all is well with our website and the service provided to you. We look forward to continuing to provide you with your skin care products. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 4 months ago

“I was surprised that the product came so fast. I was expecting that it will take more than 10 days.”

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Posted 5 months ago

Hi Thank you for taking the time to provide a company review for us. Our warehouse team are very quick at processing orders and shipping along with the efficient postal service provided Royal Mail in the UK and USPS Mail in the USA. It's great to hear that delivery is shorter than expected and customers in the USA are receiving their orders sooner! Kind regards Julie Dermacare Direct

Posted 5 months ago

“So easy to order products from Dermacare and super fast free delivery..5☆ well deserved.”

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Posted 5 months ago

Hi Katherine Always lovely to hear from our regular customers that we are doing things right! Thank you for taking the time to review us. We look forward to continuing to provide you with your skincare. Kind regards Julie Dermacare Direct

Posted 4 months ago

Dermacare Direct is rated 4.8 based on 2,042 reviews