Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,957 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 2 years ago

“Order still not received”

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Posted 4 days ago

“Very fast and efficient service. Easy to order and items arrive within a day or two.”

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Posted 1 week ago

“Great company...Great Product..Fast Delivery...Definitely Use Again.”

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Posted 2 weeks ago

“Great products great prices. Efficient packaging and prompt delivery.”

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Posted 1 month ago

Hi Carol Thank you so much for taking the time to review our company. We are so pleased that you are happy with the service and products we supply. I will pass your kind words onto our team. Kind regards Julie Dermacare Direct

Posted 2 weeks ago

“I've been ordering from Dermacare for a while now, and have been very happy with their products and service. There are often useful articles on the website about various skincare issues, and ways of helping people with problems. The products are various brands and it's good to try some of the samples offered when you order something. I would highly recommend them.”

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Posted 1 month ago

Hi Helen Thank you for your company review. It is always great to hear from our regular customers that they are happy with the service we provide to them. We look forward to continuing this with future orders. Kind regards Julie Dermacare Direct

Posted 2 weeks ago

“These pads are great. From the first use I was really impressed by them, and their cumulative effect is remarkable. But I would also add that Dermacare were great - for reasons i don't understand my billing and delivery addressed got changed without my realising; by the time I realised, nearly three weeks' later, I was in a different country ; and Dermacare kindly shipped my order to me there at once. I'm really impressed with the service, and very grateful as their products are sufficiently expensive that if you order several you most certainly don't want to be left without them!!!!!!!”

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Posted 1 month ago

“Great service, competitive prices, and fast delivery. The website is easy to use, and my order arrived exactly as expected. Would happily order from Dermacare Direct again.”

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Posted 1 month ago

“All went smoothly. Great service”

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Posted 2 months ago

“I have always received excellent service from Dermacare. Deliveries are great and so is their customer service advice!”

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Posted 2 months ago

Hi Christina Thank you for taking the time to review us! So lovely to hear from our regular customers that they are happy with the service and advice we provide. We look forward to continuing this and supplying you with your products. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Quality product I see already the diffrence on my skin”

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Posted 3 months ago

“Easy to use and well organised site. With quick easy delivery”

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Posted 3 months ago

Hi Janine Thank you for taking the time to review us. Glad to hear all is well with our website and the service provided to you. We look forward to continuing to provide you with your skin care products. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 3 months ago

“I was surprised that the product came so fast. I was expecting that it will take more than 10 days.”

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Posted 4 months ago

Hi Thank you for taking the time to provide a company review for us. Our warehouse team are very quick at processing orders and shipping along with the efficient postal service provided Royal Mail in the UK and USPS Mail in the USA. It's great to hear that delivery is shorter than expected and customers in the USA are receiving their orders sooner! Kind regards Julie Dermacare Direct

Posted 4 months ago

“So easy to order products from Dermacare and super fast free delivery..5☆ well deserved.”

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Posted 4 months ago

Hi Katherine Always lovely to hear from our regular customers that we are doing things right! Thank you for taking the time to review us. We look forward to continuing to provide you with your skincare. Kind regards Julie Dermacare Direct

Posted 3 months ago

“Lovely website, fabulous products and good customer service.”

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Posted 4 months ago

Hi Suzanne It is great to hear from our regular customers that we are doing things right. Thank you for taking the time to write this Company Review. We look forward to continuing to provide you with your skin care products. Kind regards Julie Dermacare Direct

Posted 4 months ago

“excellent service ... many thanks”

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Posted 4 months ago

Hi Colin Thank you for taking the time to review us. That is good to hear! Kind regards Julie Dermacare Direct

Posted 4 months ago

“I buy from Dermacare Direct because they sell good quality products at reasonable prices and are efficient at arranging delivery.”

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Posted 4 months ago

Hi Mary Thank you for taking the time to write a review for us. Great to hear from our regular customers that they are pleased with our products, prices and delivery. We look forward to continuing to provide you with your skincare products. Kind regards Julie Dermacare Direct

Posted 4 months ago

“The best cream for me for my dermatitis on the eyes and brows 😍 I love my eyes and brows now after struggling for 2 years of trying all other available creams in the stores, I will never try anything else , I'm confident that with time will heal , as parts of the skin that wasn't extremely damaged ,already healed completely, no more eathceness , redness , rush , scalp ,dryness, puff all dissappear . I hope this review elp everyone who reads it , thank you so so much Dermacare Direct 💗”

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Posted 5 months ago

“Love the products and service is excellent.”

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Posted 5 months ago

Hi Ann Thank you for your company review. This is good to hear! Kind regards Julie Dermacare Direct

Posted 5 months ago

“Ordering was quick and easy, and my products arrived promptly. The customer service team was also very helpful when I had a question about a product. Overall, I’m really pleased and would definitely order from Dermacare Direct again.”

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Posted 5 months ago

Hi Thank you for taking the time to write a review for us. It is always good to hear we are doing things right and our customers are happy with the service we provide. We look forward to future orders from you! Kind regards Julie Dermacare Direct

Posted 5 months ago

“Dermacare is quick and effcient with orders, very good at giving advice on which product a person needs and has ecellent customer service. I had my own beauty therapy business many years ago now and I woulkd highly recommend Dermacare.”

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Posted 6 months ago

Hi Diana Thank you so much for taking the time to review us. It is great to hear from our regular customers that they are happy with the service, advice and products we sell. We look forward to your continued custom. Kind regards Julie Dermacare Direct

Posted 6 months ago

Dermacare Direct is rated 4.8 based on 1,957 reviews