Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,918 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,918 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 1 year ago

“I had a good shopping experience. Came here for a discount.”

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Posted 1 day ago

“I've shopped with Dermacare Direct for a few years now. Excellent service and quick delivery as always.”

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Posted 1 day ago

“Quick delivery, good price, product as expected. Would recommend.”

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Posted 2 days ago

Hi Thank you for taking the time to do a Company Review for us. Glad to hear you were happy with the service we provided. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 1 day ago

“Fantastic customer service and deliver is very quick”

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Posted 2 weeks ago

Hi Jennifer Thank you for taking the time to do a review for our company. Lovely to hear from a repeat customer. We are glad you are happy with the service we provide! Kind regards Julie Customer Service Dermacare Direct

Posted 1 week ago

“Never had a problem with Dermacare Direct, first class service stocking first class products. I have used them for years and will continue to do so.”

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Posted 1 month ago

Hi Charlotte It is great to hear from our regular customers. You've been a customer since 2016! Thank you for your custom. We look forward to continuing to provide you with your skincare products and the first class service. Kind regards Julie Customer Service Dermacare Direct

Posted 1 month ago

“I have ordered from Dermacare Direct a few times now. Delivery has always been quick. I love being able to choose samples of different products to try before buying them. Highly recommended skincare company.”

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Posted 1 month ago

“Well packaged and delivered promptly. Thank you”

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Posted 1 month ago

Hi Gail Always lovely to hear from our regular customers that everything was ok with their order and delivery/delivery time. Thank you for taking the time to do this review. We look forward to continuing this service to you. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Great products and offers, really quick delivery from Dermacare Direct (we had issues with Royal Mail delivery to the flat) and helpful customer service. Will definitely buy from here again”

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Posted 1 month ago

Hi Rosalind Thank you for taking the time to write a company review for us. It is great to hear you were happy with the products, offers and quick delivery we provided you with on your first order with us. It is also good to hear our Customer Service were able to help you with a Royal Mail delivery issue to your flat. We look forward to continuing to supply you with your skincare products and skincare advice should you need it. Kind regards Julie Customer Service Dermacare Direct

Posted 1 month ago

“I would highly recommend this company. They email you with fab offers, give generous free samples and have good prices. Delivery is amazingly quick and free with Royal mail tracked services. I am so pleased I discovered this company a few years ago, I wouldn't buy my beauty stuff from anywhere else.”

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Posted 2 months ago

Hi We appreciate you taking the time to review us. It's wonderful to know that you enjoyed your shopping experience and are highly recommending us. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Excellent service and products.”

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Posted 2 months ago

“I've been using Dermacare Direct for many years now and they never disappoint. The product range is wide ranging, it is competitively priced and delivery is super quick - what's not to like! Thank you Dermacare!”

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Posted 3 months ago

“Never a single problem. Super fast delivery x”

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Posted 3 months ago

“Unfortunately, despite the speed with which you dispatched my parcel, Royal Mail has only delivered it today at 4.05 pm. Delivery was attempted Saturday but my instructions to leave it with a neighbour were not carried out. I was informed delivery would be attempted yesterday, Monday so waited in all day for a no show. Delivery rescheduled for today between 10.44 and 15.44 and it arrived at 16.05, so another six hours waiting. Thank you for your good service, however Royal Mail let you down on this occasion”

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Posted 3 months ago

“I always receive great service with Dermacare, delivery and packaging are great. I've also asked for their advice in the past and that was very helpful. Thank you!”

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Posted 3 months ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always good to hear from our regular customers. Glad we were able to give you advice when needed and you are happy with the service we provide. We look forward to continuing to supply you with your skincare needs. Kindest Regards Julie Dermacare

Posted 3 months ago

“Excellent order came in time. Very reliable. Happy with my order. Excellent service”

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Posted 3 months ago

Hi Sharon Thank you for taking the time to write us a Company Review. It is fantastic to hear you are happy with everything. We look forward to continuing this service with you going forward with future orders. Kindest regards Julie Dermacare

Posted 3 months ago

“Easy to navigate the site,”

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Posted 4 months ago

“Great company with great products, items are dispatched quickly and are well packaged, I highly recommend.”

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Posted 4 months ago

“My foundation arrived very speedily beautifully packed. I am delighted with this product, l have very sensitive blotchy skin after various treatments and this foundation has vastly improved it. I feel confident wearing it with its 50 factor. This is my 3rd purchase and l will be buying some more. I can recommend it for anyone with sensitive skin.”

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Posted 4 months ago

“Brilliant product range and customer service”

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Posted 4 months ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always great to hear from our regular customers. We are pleased you are impressed by our product range we stock and customer service we provide. There are not many places now you can actually speak to a person on the phone should you need advice, help with an order or delivery information! We look forward to continuing to provide you with your products. Kind regards Julie Dermacare Direct

Posted 4 months ago

“Excellent service Delivery excellent”

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Posted 4 months ago

Hi Gillian Thank you for your Company Review. It is always great to hear from our regular customers that we are doing things right. It was lovely to speak with you the other day to help with placing the order. We look forward to continuing to provide you with your skin care needs. Take Care Kind regards Julie Dermacare Direct

Posted 4 months ago

Dermacare Direct is rated 4.8 based on 1,918 reviews