Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,931 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 1 year ago

“Dermacare is quick and effcient with orders, very good at giving advice on which product a person needs and has ecellent customer service. I had my own beauty therapy business many years ago now and I woulkd highly recommend Dermacare.”

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Posted 1 month ago

Hi Diana Thank you so much for taking the time to review us. It is great to hear from our regular customers that they are happy with the service, advice and products we sell. We look forward to your continued custom. Kind regards Julie Dermacare Direct

Posted 3 weeks ago

“This has to be one of the best beauty websites for high end products. Knowledgeable staff, great selection of brands, good prices plus free samples and lots of special offers. Quick delivery and so reliable you know you're going to receive your order in given time. Highly recommended.”

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Posted 1 month ago

Hi Joanne Thank you so much for this review. We are so pleased that you rate us one of the best beauty websites for high end products. We have been trading for over 16 years now and this is so good to hear. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 3 weeks ago

“I've been ordering from Dermacare Direct for years. My order (Jan Marini glycolic cleanser) is fantastic. Brilliant for acne and scarring. My order is with me within a couple of days. Never any issues.”

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Posted 1 month ago

Hi Gillian Great to hear from a regular customer that they are happy with the service we provide to them. Jan Marini is an amazing brand glad it is working for you. I can see you have been ordering from us for over 10 years now. Thank you for your continued custom. It is much appreciated. Kind regards Julie Dermacare

Posted 3 weeks ago

“Good service. Speedy delivery. No complaints.”

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Posted 1 month ago

“Very affectionate”

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Posted 1 month ago

“Great product choice and service - plus I get free delivery fo ordering over a certain value”

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Posted 1 month ago

“My order came next day. Very professional. Am very mpressed . Looking forward doing business with you”

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Posted 2 months ago

“I am very happy with my product. But very unhappy, free sample i was ordered with my order, not arrived 😢”

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Posted 2 months ago

Hi Thank you for your Company Review. We have checked at the warehouse and it was scanned and included . Sometimes because the samples are small they get tangled up in the paper wrapping and get accidentally thrown away. When you next order please email me and I will put an extra one in for you. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Good experience, products arrived quickly.”

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Posted 2 months ago

“Easy to use site making choosing the right skincare easy. Delivery was fast.”

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Posted 2 months ago

“Amazing products, fits my skin type, almsot immidiate improvements”

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Posted 2 months ago

“Excellent company. I purchased the Sebclair cream after reading about it online. Only been using it for a couple of days but it seems to be doing wonders. Thoroughly recommended.”

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Posted 2 months ago

Hi Thank you for taking the time to write a review for us. So glad to hear the Sebclair Cream is working well for you. It has so many 5 star reviews with positive results. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Excellent staff help when I ordered the wrong colour Derma care - returned it and got a swap really quickly. Thank you!”

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Posted 3 months ago

Hi Geraldine Thank you very much for your Company Review. Glad we could help. We are only at the end of a telephone or email should you need help with an order or just advice on what product to choose! Kind regards Julie Dermacare Direct

Posted 3 months ago

“I had a good shopping experience. Came here for a discount.”

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Posted 3 months ago

“I've shopped with Dermacare Direct for a few years now. Excellent service and quick delivery as always.”

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Posted 3 months ago

Hi Thank you for taking the time to submit a Company Review for us. It is always good to hear from our regular customers that they are happy with the service we provide and continue to buy their skin care products from us. Kind regards Julie Dermacare Direct

Posted 3 months ago

“Quick delivery, good price, product as expected. Would recommend.”

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Posted 3 months ago

Hi Thank you for taking the time to do a Company Review for us. Glad to hear you were happy with the service we provided. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 3 months ago

“Fantastic customer service and deliver is very quick”

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Posted 3 months ago

Hi Jennifer Thank you for taking the time to do a review for our company. Lovely to hear from a repeat customer. We are glad you are happy with the service we provide! Kind regards Julie Customer Service Dermacare Direct

Posted 3 months ago

“Never had a problem with Dermacare Direct, first class service stocking first class products. I have used them for years and will continue to do so.”

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Posted 4 months ago

Hi Charlotte It is great to hear from our regular customers. You've been a customer since 2016! Thank you for your custom. We look forward to continuing to provide you with your skincare products and the first class service. Kind regards Julie Customer Service Dermacare Direct

Posted 4 months ago

“I have ordered from Dermacare Direct a few times now. Delivery has always been quick. I love being able to choose samples of different products to try before buying them. Highly recommended skincare company.”

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Posted 4 months ago

“Well packaged and delivered promptly. Thank you”

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Posted 4 months ago

Hi Gail Always lovely to hear from our regular customers that everything was ok with their order and delivery/delivery time. Thank you for taking the time to do this review. We look forward to continuing this service to you. Kind regards Julie Dermacare Direct

Posted 4 months ago

Dermacare Direct is rated 4.8 based on 1,931 reviews