Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,046 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 2 years ago

“Very quick turn round to receive order. My lack of IT ability at the first attempt to order was acknowledged with humour when I actually got it right!”

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Posted 2 days ago

“Excellent product and serice will re order”

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Posted 1 month ago

Hi Penny Thank you for taking the time to review us. It is great to hear from our regular customers that you are happy with the product you order from us and the service we provide. We look forward to continuing to supply you with your product. Kind regards Julie Dermacare Direct

Posted 2 weeks ago

“Easy to order, delivered on time”

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Posted 1 month ago

Hi Thank you for taking the time to review us. We are so glad to hear that you found our website easy to place your order and your delivery was on time. I will pass your kind comments onto the team. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Very good, excellent”

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Posted 1 month ago

“I've been using Dermacare Direct for well over a decade now and the service is always great. A wide choice of products and fast service. More importantly they stock the products I need for my very sensitive skin.”

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Posted 1 month ago

Hi Paula Great to hear from our regular customers that we are doing things right! Thank you for taking the time to let others know. We will pass your kind words onto the team and look forward to continuing to supply you with your skincare products. Kind regards Julie Dermacare Direct

Posted 1 month ago

“High quality products. Fast delivery.”

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Posted 1 month ago

Hi Thank you for taking the time to review us. It is always good to hear that our customers are happy with the products we sell and service we provide. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Amazing speed of delivery. Ordered 2 Neova products and definitely be ordering more fantastic customer service”

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Posted 1 month ago

“Fabulous selection of top quality brands at competitive prices with lots of promotions offered. Ordering is easy, delivery is super quick, tracked with Royal Mail. The big plus is you can chat to someone knowledgeable on the end of a phone for any beauty questions. I have been shopping with this company for a couple of years now and wouldn't buy my products from anywhere else.”

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Posted 2 months ago

Hi Joanne Thank you so much for taking the time to write this company review for us. As a family run business this makes us very happy to hear you are happy with the products, advice and service we provide. Great to see you are a regular returning customer too. We look forward continuing to supply you with your skincare essentials. Kind regards Julie Dermacare Direct

Posted 2 months ago

“Fab product, very light feeling to my skin with great results.”

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Posted 2 months ago

“After a mix up with Royal Mail everything received thank you”

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Posted 3 months ago

“Very fast and efficient service. Easy to order and items arrive within a day or two.”

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Posted 3 months ago

“Great company...Great Product..Fast Delivery...Definitely Use Again.”

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Posted 3 months ago

“Great products great prices. Efficient packaging and prompt delivery.”

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Posted 3 months ago

Hi Carol Thank you so much for taking the time to review our company. We are so pleased that you are happy with the service and products we supply. I will pass your kind words onto our team. Kind regards Julie Dermacare Direct

Posted 3 months ago

“I've been ordering from Dermacare for a while now, and have been very happy with their products and service. There are often useful articles on the website about various skincare issues, and ways of helping people with problems. The products are various brands and it's good to try some of the samples offered when you order something. I would highly recommend them.”

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Posted 3 months ago

Hi Helen Thank you for your company review. It is always great to hear from our regular customers that they are happy with the service we provide to them. We look forward to continuing this with future orders. Kind regards Julie Dermacare Direct

Posted 3 months ago

“These pads are great. From the first use I was really impressed by them, and their cumulative effect is remarkable. But I would also add that Dermacare were great - for reasons i don't understand my billing and delivery addressed got changed without my realising; by the time I realised, nearly three weeks' later, I was in a different country ; and Dermacare kindly shipped my order to me there at once. I'm really impressed with the service, and very grateful as their products are sufficiently expensive that if you order several you most certainly don't want to be left without them!!!!!!!”

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Posted 4 months ago

“Great service, competitive prices, and fast delivery. The website is easy to use, and my order arrived exactly as expected. Would happily order from Dermacare Direct again.”

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Posted 4 months ago

“All went smoothly. Great service”

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Posted 5 months ago

“I have always received excellent service from Dermacare. Deliveries are great and so is their customer service advice!”

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Posted 5 months ago

Hi Christina Thank you for taking the time to review us! So lovely to hear from our regular customers that they are happy with the service and advice we provide. We look forward to continuing this and supplying you with your products. Kind regards Julie Dermacare Direct

Posted 5 months ago

“Absolutely love my new foundation. I'm 60 next year and this is the perfect light foundation giving a soft glow to my skin without being too shiny. I will definitely be buying this again. The service was fast and arrived in 3 days.”

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Posted 5 months ago

“Quality product I see already the diffrence on my skin”

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Posted 6 months ago

Dermacare Direct is rated 4.8 based on 2,046 reviews