Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,928 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used Derma are some years ago and was pleased that they still have my details. I found the lady who dealt with my order very professional, helpful and pleasant. My order came within the stipulated time frame. So, in short, absolutely no complaints. I would use Dermacare again and would certainly recommend the company.”

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Posted 1 year ago

“Good service. Speedy delivery. No complaints.”

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Posted 1 day ago

“Very affectionate”

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Posted 5 days ago

“Great product choice and service - plus I get free delivery fo ordering over a certain value”

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Posted 1 week ago

“My order came next day. Very professional. Am very mpressed . Looking forward doing business with you”

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Posted 2 weeks ago

“I am very happy with my product. But very unhappy, free sample i was ordered with my order, not arrived 😢”

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Posted 4 weeks ago

Hi Thank you for your Company Review. We have checked at the warehouse and it was scanned and included . Sometimes because the samples are small they get tangled up in the paper wrapping and get accidentally thrown away. When you next order please email me and I will put an extra one in for you. Kind regards Julie Dermacare Direct

Posted 4 weeks ago

“Good experience, products arrived quickly.”

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Posted 4 weeks ago

“Easy to use site making choosing the right skincare easy. Delivery was fast.”

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Posted 4 weeks ago

“Amazing products, fits my skin type, almsot immidiate improvements”

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Posted 1 month ago

“Excellent company. I purchased the Sebclair cream after reading about it online. Only been using it for a couple of days but it seems to be doing wonders. Thoroughly recommended.”

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Posted 1 month ago

Hi Thank you for taking the time to write a review for us. So glad to hear the Sebclair Cream is working well for you. It has so many 5 star reviews with positive results. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Excellent staff help when I ordered the wrong colour Derma care - returned it and got a swap really quickly. Thank you!”

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Posted 1 month ago

Hi Geraldine Thank you very much for your Company Review. Glad we could help. We are only at the end of a telephone or email should you need help with an order or just advice on what product to choose! Kind regards Julie Dermacare Direct

Posted 1 month ago

“I had a good shopping experience. Came here for a discount.”

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Posted 1 month ago

“I've shopped with Dermacare Direct for a few years now. Excellent service and quick delivery as always.”

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Posted 1 month ago

Hi Thank you for taking the time to submit a Company Review for us. It is always good to hear from our regular customers that they are happy with the service we provide and continue to buy their skin care products from us. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Quick delivery, good price, product as expected. Would recommend.”

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Posted 1 month ago

Hi Thank you for taking the time to do a Company Review for us. Glad to hear you were happy with the service we provided. I will pass your kind words onto the team. Kind regards Julie Dermacare Direct

Posted 1 month ago

“Fantastic customer service and deliver is very quick”

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Posted 2 months ago

Hi Jennifer Thank you for taking the time to do a review for our company. Lovely to hear from a repeat customer. We are glad you are happy with the service we provide! Kind regards Julie Customer Service Dermacare Direct

Posted 2 months ago

“Never had a problem with Dermacare Direct, first class service stocking first class products. I have used them for years and will continue to do so.”

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Posted 3 months ago

Hi Charlotte It is great to hear from our regular customers. You've been a customer since 2016! Thank you for your custom. We look forward to continuing to provide you with your skincare products and the first class service. Kind regards Julie Customer Service Dermacare Direct

Posted 2 months ago

“I have ordered from Dermacare Direct a few times now. Delivery has always been quick. I love being able to choose samples of different products to try before buying them. Highly recommended skincare company.”

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Posted 3 months ago

“Well packaged and delivered promptly. Thank you”

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Posted 3 months ago

Hi Gail Always lovely to hear from our regular customers that everything was ok with their order and delivery/delivery time. Thank you for taking the time to do this review. We look forward to continuing this service to you. Kind regards Julie Dermacare Direct

Posted 3 months ago

“Great products and offers, really quick delivery from Dermacare Direct (we had issues with Royal Mail delivery to the flat) and helpful customer service. Will definitely buy from here again”

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Posted 3 months ago

Hi Rosalind Thank you for taking the time to write a company review for us. It is great to hear you were happy with the products, offers and quick delivery we provided you with on your first order with us. It is also good to hear our Customer Service were able to help you with a Royal Mail delivery issue to your flat. We look forward to continuing to supply you with your skincare products and skincare advice should you need it. Kind regards Julie Customer Service Dermacare Direct

Posted 3 months ago

“I would highly recommend this company. They email you with fab offers, give generous free samples and have good prices. Delivery is amazingly quick and free with Royal mail tracked services. I am so pleased I discovered this company a few years ago, I wouldn't buy my beauty stuff from anywhere else.”

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Posted 4 months ago

Hi We appreciate you taking the time to review us. It's wonderful to know that you enjoyed your shopping experience and are highly recommending us. Kind regards Julie Dermacare Direct

Posted 4 months ago

“Excellent service and products.”

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Posted 4 months ago

Dermacare Direct is rated 4.8 based on 1,928 reviews