Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,931 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from the Netherlands, perfectly packed and shipped with a track and trace code. I will definitely order again from this beautiful and reliable webshop.”

Helpful Report

Posted 5 years ago

“happy with a service very fast”

Helpful Report

Posted 5 years ago

“Very happy with the service..”

Helpful Report

Posted 5 years ago

“Very good product”

Helpful Report

Posted 5 years ago

“Excellent customer service, really lovely lady on the phone who helped me ensure I got the right shades.”

Helpful Report

Posted 5 years ago

“Excellent customer service, really lovely lady on the phone who helped me ensure I got the right shades.”

Helpful Report

Posted 5 years ago

“Very satisfied , quick delivery and got what I paid for , I will definitely use this company again”

Helpful Report

Posted 5 years ago

“Amazing team!!! Love Julie!!! She is always here to help! 🥰 Thank you!!!!”

Helpful Report

Posted 5 years ago

“I have been using this for 3 days only so I can’t give an option on its long term effect, however, I like where it’s going so far!”

Helpful Report

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

“The service and delivery was quick considering we’re all in lockdown.”

Helpful Report

Posted 5 years ago

“The prices are much better when ordering from this site and I was able to track my package.”

Helpful Report

Posted 5 years ago

“Really good service and prompt delivery.”

Helpful Report

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

“I buy all my skincare products from here and I am always pleased with the help and recommendations they give me. Fantastic products, Fantastic prices and fast delivery”

Helpful Report

Posted 5 years ago

“Awesome, great vegan products and fast delivery”

Helpful Report

Posted 5 years ago

“Good products”

Helpful Report

Posted 5 years ago

“Excellent service. Good advice via the internet. Prompt delivery. I am please to report that the redness has already started to subside, although I still have flaking. Thank you. Jean Thar”

Helpful Report

Posted 5 years ago

“I have not receive my order.”

Helpful Report

Posted 5 years ago

Hi Please see your tracking information. Your parcel only left the UK on 12 June. Your tracking will update shortly when clearing customs and being added to the USPS Mail website. Delivery to the USA is taking approx 2-3weeks. https://www3.royalmail.com/track-your-item#/tracking-results/LG312054211GB Kind regards Julie

Posted 5 years ago

“Heliocare light cream spf50 is fab. Lovely glowly natural colour. So natural. Shipping and ordering super fast!”

Helpful Report

Posted 5 years ago

Dermacare Direct is rated 4.8 based on 1,931 reviews