Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,927 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered dermacare ce ferulic serum for the last 2 years now and have been very pleased with the results. The product is expensive but there are so many products that do not deliver on their promise, so with that in mind i do not mind paying more for quality. Also if you use the product carefully each product should last around 3 months. I had ordered from Amazon before but found that some were fake and the liquid had oxidised . It's expensive but worth it.”

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Posted 7 years ago

“I asked for a recommendation to get rid of brown-red blotches on my neck- probably sun damage over the years. Dermadirect recommended Medik8 (as I won't use products tested on animals so I am very careful to research this) Medik8 White Balance Click is amazing. After one bottle, my skin is almost completely clear.”

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Posted 7 years ago

“received the product”

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Posted 7 years ago

Hi Aristotelis, Thank you for your feedback. All the staff at Dermacare Direct take customer service extremely seriously. Please accept our sincerest apologies for the delay in receiving your order. From our system I can see that Royal Mail have passed your item to the overseas postal service for delivery in Greece on the 8/03/18 at 09:00am. Please note that Royal Mail have advised that some worldwide deliveries can take up 3-4 weeks due to customs security. I have emailed you with some details about your delivery. If you have any further queries, please send email to our customer service team at sales@dermacaredirect.co.uk. Kind regards, Dermacare Direct

Posted 7 years ago

“Prompt dispatch . Too early to comment on how effective is as only just started using it.”

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Posted 7 years ago

“I found the service and website very efficient and felt very confident in Dermacare professionalism. I will certainly purchase again. Many thanks Linda Feehan”

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Posted 7 years ago

“Amazing ! Highly recommend Always there to help with advice Thank you !”

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Posted 7 years ago

“Fast delivery, good product.”

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Posted 7 years ago

“Customer service very prompt and polite. Products received in the best condition.”

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Posted 7 years ago

“Very good efficient service!”

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Posted 7 years ago

“Have been using Dermacare Direct for at least 4 years now. This has been the first time that I’ve had to query delivery and my concerns were dealt with by quick response and followed up. Products are always good quality and staff offer advise that is helpful.”

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Posted 7 years ago

“The goods arrived on time and very pleased, the description was accurate Many thanks”

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Posted 7 years ago

“To early to review just started to use it.”

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Posted 7 years ago

“This is a fabulous face cream. I have used it for many years and it never fails to give good results. I would highly recommend this product.”

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Posted 7 years ago

“It feels very smooth”

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Posted 7 years ago

“Easy and simple purchase. Quick delivery.”

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Posted 7 years ago

“I have been shopping with Dermacare direct for quite a while now and I will always return. Fast ,efficient, reliable company. I have never had a single problem, so that’s why I love this company.”

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Posted 7 years ago

“Their prices were lower than others for the same product, delivery was swift and the product so far meets my expectations.”

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Posted 7 years ago

“I've been a customer of Dermacare direct for many years now both in UK and abroad. Their product range is extensive and their customer service team is always quick to respond, knowledgeable, helpful and friendly. Another plus is that they also ship internationally, which has allowed me to continue using their service whilst being relocated abroad for work where it can be difficult to get hold of all my usual skin care products. (I've suffered from acne over the years and am unable to use specific ingredients and products which lead to breakouts, dry or inflammed skin). Can't recommend Dermacare highly enough.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Great service and very high quality products.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,927 reviews