Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,927 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The information the site provides about each product is very knowledgeable. Price is very good, delivery excellent I was surprised to receive order so fast to Ireland. The website is very easy to navigate. Also when I emailed with a query it was answered in super fast time.”

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Posted 7 years ago

“Excellent customer service x”

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Posted 7 years ago

“The product I purchased has helped my symptoms immeasurably. From purchase to delivery was very quick despite snow.”

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Posted 7 years ago

“I approached Dermacare as i needed advice on skincare safe to use whilst being pregnant but stressed i suffer from acne. I was recommended a facial cleanser and day/night cream. After using the cleanser for a few days it didn't seem right for my skin but also suffering from acne i needed something for oily skin to control it all. I spent £28 on a cleanser recommended to me only to find on the website there was one for oily skin which i then had to spend another £28 on. It would be ideal to have the right advice before wasting my money.”

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Posted 7 years ago

We have checked through our correspondence with yourself regarding the advice you received, and can see you were after a safe cleanser to use during pregnancy for acne/breakouts. I can confirm the product you ordered, Bioglycolic Cleanser, is a great cleanser for oily/acne skin with a good percentage of Glycolic acid and is one of our bestselling products. This cleanser has received fantastic feedback from over 200 of our customers and is preferred over the Oily Bioglycolic Cleanser you are possibly referring to. We are sorry that you feel you would have preferred the oily version of this cleanser. However this is the same cleanser except it is slightly lighter for excessively oily skin, but this can often be too drying. Our advice service is complimentary and we strive to offer the best advice at all times. For acne skin during pregnancy, the regime we advised you about is very effective and safe. However, with these skincare products you do need to allow good time for the products to work, and not just a few days. Kate

Posted 7 years ago

“Easy ordering, quick delivery and great products.”

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Posted 7 years ago

“I love buying my products here. They are professional and quick.”

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Posted 7 years ago

“Delivery is fast.”

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Posted 7 years ago

“Delivery on time and goods exactly what I ordered”

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Posted 7 years ago

“Always a quick and reliable service and products are always well packaged.”

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Posted 7 years ago

“Product arrived in good time”

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Posted 7 years ago

“Great prices and very fast delivery.will definitely buy again.”

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Posted 7 years ago

“Speed of response and delivery of ordered item”

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Posted 7 years ago

“Very good service. Prompt delivery”

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Posted 7 years ago

“Zenmed serum is the product that never upsets my skin. Very good for redness. Fast delivery.”

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Posted 7 years ago

“it's a site witch the delivery is very quick , i find all my products and they are serious :)”

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Posted 7 years ago

“Always excellent service,speedy free delivery and good quality products and the best customer service!”

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Posted 7 years ago

“They were quick and efficient and listened to my needs.”

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Posted 7 years ago

“The time frame of delivery was excellent. The product so far is great. Lovely quality product. I think it making a difference although too soon to tell. I would use this company again.”

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Posted 7 years ago

“I am so happy to have discovered Dermacare direct as suppliers of Jan Marini products. They are very efficient and the products are packaged carefully for delivery. They keep you well-informed.”

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Posted 7 years ago

“I love the site! Ordered to sweden on a sunday and i had my products four days later!”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,927 reviews