Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,927 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products at a good price with quick delivery.”

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Posted 7 years ago

“Shipment was on time!”

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Posted 7 years ago

“Great product range and prices, very quick delivery, well packaged and I love the Dermologica samples. Can’t fault the service.”

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Posted 7 years ago

“Easy to order and prompt delivery. Excellent protective parcel”

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Posted 7 years ago

“Easy to order and received in a couple of days.”

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Posted 7 years ago

“This stuff is amazing! After years of using various prescribed creams and vile smelling shampoos for skin problems and getting nowhere, my husband's skin and scalp are transformed! No more red patches, facial skin fallout, itchy scaly scalp, beard, moustache and eyebrows but calm pleasant looking skin. I've already ordered another pack for my daughter who suffers withe same problems! A little goes a long way and it's worth every penny! Thank you!!”

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Posted 7 years ago

“Very happy with my product and how quickly it reached me thank you”

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Posted 7 years ago

“A great range of products. I chose my items based upon the advice given in your website and have been delighted with the results. I would not hesitate to purchase from your site again.”

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Posted 7 years ago

“Love this site I’m really interested in skincare and use skinceuticals.. found the products in this site plus many more fabulous products . WOW face mask amazing .. great to navigate around the site and explanation of the products and uses..”

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Posted 7 years ago

“My product arrived quickly and the website was clear and user friendly. Very happy with Dermacare Direct and will be using again.”

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Posted 7 years ago

“Fab Website”

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Posted 7 years ago

“I had a problem with the online ordering, the screen frozen after I made the transaction, so I ordered again. I was called the next day to ask if I had intended to order the same thing twice, and I was very impressed by this courteousness. I cancelled one and felt reassured to be in such safe hands.The parcel can promptly and in good order. However, the second, cancelled order was just delivered today, hence the loss of one star. I will hold onto it as I will use the second batch of products one day, but it did prove to be pricier then I’d anticipated for, in the end.”

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Posted 7 years ago

“I spend around £230 in products and on top I have to pay for delivery !! They took so long to arrive! I buy frequently expensive products with no rewards what so ever !! I'm afraid I will look for a better company that provide me the same products with more care to customers”

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Posted 7 years ago

Hi Diana, I am sorry to hear that your order took so long to arrive. Unfortunately, your order was delayed due to severe weather conditions and this was out of our control. Also you did not pay for delivery as you received free delivery courtesy of Dermacare. Thank you. Kind regards, Deepa Customer Service Manager www.dermacaredirect.co.uk

Posted 7 years ago

“Always prompt and efficient. Good advice and friendly customer service”

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Posted 7 years ago

“Cleared scalp only wish they did shampoo in a bigger size”

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Posted 7 years ago

“Great selection and super fast international shipping.”

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Posted 7 years ago

“Dermacare Direct informed me each step of the way, where my order was in transit. Delivery was fast and efficient.”

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Posted 7 years ago

“Quick delivery, good packaging...”

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Posted 7 years ago

“My order was dispatched and arrived quickly, with a reasonable shipping price.”

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Posted 7 years ago

“Usually find everything goes smoothly but this time I received an incorrect product. I contacted the Customer Service team who arranged a return label and kept in contact via email to ensure the right product was shipped out asap.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,927 reviews