Delcor Reviews

5.0 Rating 761 Reviews
99 %
of reviewers recommend Delcor
5.0
Based on 761 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Delcor Reviews

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Really pleased with my sofa.although the legs are a bit to high for me as my feet don’t meet the floor.otherwise great.
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Posted 1 year ago
Thank you for taking the time to leave us your review. We thank you for mentioning the height of the sofa with your chosen legs. As you have opted for our fibre seat cushion interiors, you will find that they will soften, enabling you to sink further down into the cushion, giving you that extra comfort, with regard to the seat height. We are so pleased that you are happy with your Delcor sofa. Thank you once again for your valued feedback.
Posted 1 year ago
Knowledgable friendly staff who couldn’t do enough to assist me in my choice of style and fabrics for my sofas. Arrived on the day stayed and I am thrilled with them. I would highly recommend Delcor )& have done) to friends and family who have all remarked on how lovely my sofas are. Very comfy too. Most important
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Posted 1 year ago
Thank you so much for your 5-star review. It means a lot to us, to hear such lovely feedback from our customers. Your comments will be passed on to all concerned!
Posted 1 year ago
We are delighted with our sofa and armchair, with the colour and texture of the fabric as well as their shape and style which I am sure can only be achieved with great craftsmanship!.
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Posted 1 year ago
We're so happy to hear about your Delcor experience. We're very proud of our fantastic product, so it's always great to have such positive feedback from our customers. Thank you so much for taking the time to leave us your review
Posted 1 year ago
From my first visit to the Stamford store to delivery of my sofas, Delcor service has been outstanding. The product itself is second to none and I would (and do!) recommend this company to everyone and anyone.
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Posted 1 year ago
Thank you very much for taking the time to leave us your feedback. We're so pleased to hear about your fantastic Delcor experience. We take such pride in the craftsmanship of our product, as well as our customer service, so it's always lovely to hear such positive comments!
Posted 1 year ago
Fantastic Service from start to finish! Our first purchase from Delcor, we cannot fault any part of the transaction. From choosing the sofa, then the fabric, samples delivered. The sofa arrived in the promised time - possibly a little earlier. Both the ladies in the showroom and the 2 guys who delivered the sofa, were amazing, Professional and so good at their jobs. Would recommend Delcor to anyone.!
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Posted 1 year ago
Thank you so much for your 5-star review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Your high praise will be forwarded to all concerned!
Posted 1 year ago
Excellent quality furniture, and excellent service.
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Posted 1 year ago
Thank you very much for taking the time to leave us your review. It's always lovely to hear from a happy customer. Your comments will be forwarded to all concerned.
Posted 1 year ago
We are very pleased with our new bed and the delivery men were very good. The only aspect I wanted to raise was that I wish the sales team had pointed out the advantage of having a single mattresses zipped together rather than the very heavy double which I just can’t manage to rotate. Thank you Dorothy Depauw
Helpful Report
Posted 2 years ago
Thank you very much for taking the time to leave us your review. We welcome your feedback and, where there are any concerns, we strive to learn from our customers and make improvements to our processes. Thank you for bringing to our attention the information provided on our choice of mattresses. As you quite rightly point out, the quality of our mattresses makes them heavy to manoeuvre and rotation is only recommended to be carried out quarterly. The zip and link mattress has previously been offered as an alternative for the super king-size when there may be an access issue, which could cause a problem for our delivery team. Our sales teams do try to establish every customer's requirements and discuss options accordingly. However, we have taken your points on board and, going forward, we will adapt our sales practices accordingly. Thank you once again for your valuable feedback.
Posted 2 years ago
Very knowledgeable and friendly staff. Quality of the sofas is top rate delivery staff very efficient and friendly.
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Posted 2 years ago
Thank you so much for your review. Your lovely comments will be forwarded to all concerned.
Posted 2 years ago
Beautiful lofa sofa to add to our existing collection which we have had for many many years. Upholstered in our own Harris Tweed and looks amazing.
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Posted 2 years ago
It's always lovely to hear such great feedback. Thank you for taking the time to review your Delcor experience.
Posted 2 years ago
Our ten-year-old Delcor suite was fully recovered and the finished job is excellent.
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Posted 2 years ago
We're so happy to read about your Delcor refurbishment experience. This service is a huge part of our business, as it's a great way to retain the same style you already love, but with a fresh new look. Thank you for taking the time to leave your feedback.
Posted 2 years ago
Excellent professional service from start of order to delivery of our two sofas.
Delcor 5 star review on 30th April 2022 Delcor 5 star review on 30th April 2022
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Posted 2 years ago
Thank you so much for your review. Customer feedback means a lot to us, so it's always great to hear such lovely comments. Your sofas look fantastic!
Posted 2 years ago
Delighted with our sofa. Excellent service
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Posted 2 years ago
Thank you very much for taking the time to leave us your feedback.
Posted 2 years ago
We had our furniture comprising two sofas, one chair and a padded stool delivered a few weeks ago, whilst choosing our furniture and material we had excellent service from the staff in the Stamford shop who were endlessly patient with our frequent changes of mind concerning furniture style. The delivery men were also very professional and the furniture looks great, it's very comfortable and although we have only had it for a few weeks the quality appears so far to be very good and I wouldn@t hesitate to recommend Delcor.
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Posted 2 years ago
Thank you very much for taking the time to tell us about your Delcor experience. It means a lot to receive such positive feedback and your comments will be forwarded to all concerned.
Posted 2 years ago
We purchased from the Delcor showroom in Stamford and the service from walking in the door was excellent mainly provided by Laura with great ideas from Laura on the furniture and then design layering tips. Andrea in the showroom was also very helpful. When the furniture was delivered the guys delivering Gavin and Matthew, were great and really professional. So a big thank you to all of the team at Delcor including of course the actual workshop team who make such beautiful items. The sofa's and the footstall are lovely and we are extremely pleased. I highly recommend Delcor.
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Posted 2 years ago
Thank you for such a fantastic review. We pride ourselves on our customer service, as well as our craftsmanship. Your lovely comments will be forwarded to all concerned.
Posted 2 years ago
I have purchased several pieces of furniture from Delcor and will always keep going back. The staff bend over backwards to help you, and the furniture, sofas etc.. is the best standard I’ve ever bought!
Delcor 5 star review on 26th April 2022 Delcor 5 star review on 26th April 2022 Delcor 5 star review on 26th April 2022 Delcor 5 star review on 26th April 2022 Delcor 5 star review on 26th April 2022
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Posted 2 years ago
Thank you very much for your lovely review. Your feedback means a lot to us, so it's always great to hear such fantastic comments
Posted 2 years ago
The quality and comfort of my sofa is excellent. I was having great difficulty trying to source the right shape and size sofa for my room until I visited Decor and discovered their bespoke service. The staff were very helpful and nothing was too much trouble. Sofa was delivered within agreed timescale and is beautifully crafted and very comfortable. I would not hesitate to recommend Delcor.
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Posted 2 years ago
Thank you very much for taking the time to review your Delcor experience. Your feedback means a lot to us and it's great to hear such lovely comments.
Posted 2 years ago
We visited the Delcor showroom in London and had the good fortune to meet and be looked after by Jenny. She guided us through the numerous options with the result that the decision-making process was very much simpler than we had expected. We are delighted with our two sofas. They fit and suit our lounge perfectly and they look a feel very luxurious. They are a classic and timeless design and will no doubt outlast us; our adult children are happy about that too! Nick and Debby Hughes
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Posted 2 years ago
Thank you very much for leaving us such a lovely review. We are so pleased to hear about your Delcor experience and wish you many years of comfort with your new sofas!
Posted 2 years ago
The two chairs we ordered were to match an existing sofa and new curtains. We were given good advice on the material and design of the chairs by your people at the Stamford shop. After the order was placed we were kept well informed on the progress of manufacture and delivery was on time. Overall we are very happy with the service.
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Posted 2 years ago
Thank you for taking the time to leave us your review. We pride ourselves on our customer service, as well as the quality of our product, so your feedback is very important to us and your comments will be forwarded to all concerned.
Posted 2 years ago
I am very pleased with the furniture you provided. The staff in the shop and the delivery team were very helpful, courteous and efficient. It is always difficult to select fabric with very small samples and the delays are long but the results proved to be worth it.
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Posted 2 years ago
Thank you for your kind words and for taking the time to tell us about your Delcor experience. Your feedback is very important to us.
Posted 2 years ago
Very pleased with our sofa. Appears well made and is very comfortable. The price was reasonable and service excellent.
Delcor 5 star review on 23rd April 2022
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Posted 2 years ago
Thank you very much for your 5 star review. We are delighted to hear about your Delcor experience. Your sofa looks beautiful!
Posted 2 years ago
Delcor is rated 5.0 based on 761 reviews