Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 795 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very well looked after by Jenny who led us very gently through the options. After that all ent smoothly and we are happy with our purchase.”

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Posted 2 years ago

Thank you so much for your 5 star review. We pride ourselves on our customer service, so it means a lot to hear such lovely feedback.

Posted 2 years ago

“LOVE my new sofa’s”

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Posted 2 years ago

It's great to hear such fantastic feedback. Thank you so much for leaving us your review.

Posted 2 years ago

“My second full refurbishment on a sofa purchased 25 years ago, looks even better now than it did when new. Care and attention to detail throughout, from in-store selection of fabric and trim details through to collection, loan of a "courtesy sofa", contact during the refurb to discuss lay-up decisions relating to fabric pattern, through to final delivery.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor journey. Your comments will be forwarded to all concerned. Our sofas are made to stand the test of time and our refurbishment service enables our customers to keep the style they love, but with a whole new look. Thank you for continuing to choose Delcor!

Posted 2 years ago

“Excellent servicw”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback.

Posted 2 years ago

“We have only had the sofa a couple of months but my goodness, it is fantastic so far. I'm very pleased we decided to invest in the one we really wanted - I hope we have it for years and years”

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Posted 2 years ago

Wow, thank you so much for your lovely review! Here at Delcor, we're passionate about our product, so your kind words mean a lot to us. It's great to see the finished result - looks fantastic!

Posted 2 years ago

“The recovering of my three pieces of furniture went without a hitch. The items were collected on time and were returned on time. I am very pleased with the final result and would recommend Delcor to any potential customers. All the staff I had to deal with were very helpful and friendly”

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Posted 2 years ago

Thank you very much for your 5-star review. We're so pleased to hear such positive feedback.

Posted 2 years ago

“I recently had my Delcor sofas recovered and restored and they are fabulous. Very pleased with the whole experience.”

Helpful Report

Posted 2 years ago

Many thanks to you for taking the time to leave us your valuable feedback. Refurbishments are a large part of our business; it's a great way to keep the same classic style, with a fresh new look. We love your sofas!

Posted 2 years ago

“Excellent service from start to finish. Andrea in the Stamford showroom was incredibly helpful. The delivery guys were also great. We are delighted with our sofas.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service, so it means a lot to hear such praise. Your sofas look fantastic!

Posted 2 years ago

“We’re absolutely delighted with our Victorian armchair which was expertly delivered by your Delcor team, Gavin and Matt, this morning.We would also like to thank Jenny in your kings road showroom for her advice and patience! The style and quality of our chair is quite beautiful. We are so pleased we came to Delcor.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. Our Delcor family take so much pride in their work, so they'll be thrilled to hear such lovely comments.

Posted 2 years ago

“When we need new furniture we don’t look anywhere else. We love how furniture can be customised to our specifications, this is important to us as the men in the family are very tall. Our customised lofa sofa is over 30 years old now, Delcor have recovered it twice and it comes back like new. It still looks great and our new furniture compliments it beautifully. We opted for chairs this time but had we wanted another lofa sofa Delcor still have all our records so the two would have been an exact match. Customer service is second to none, I can not fault the Northumberland showroom staff. They have such patience (I kept changing my mind as to which fabric to have) and are very knowledgeable. The delivery men were fabulous and our order came a lot sooner than expected. The quality is exceptionally high. We will be returning soon to order an ottoman to complete our lounge. Thank you Delcor.”

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Posted 2 years ago

Wow, thank you so much for your 5-star review! Our reviews are so important to us and to have such positive feedback is fantastic to hear. We love helping our customers to create their perfect piece of furniture, that will stand the test of time and we look forward to welcoming you again soon. Your chairs look fabulous!

Posted 2 years ago

“Good efficient service to refurbish a chair. Friendly and helpful staff staff in showroom (Seaton Delaval) and delivery. Really pleased with end product.”

Helpful Report

Posted 2 years ago

Many thanks to you for taking the time to leave us your feedback. Refurbishments are a huge part of our business; it's a great way to keep the same classic style, with a fresh new look!

Posted 2 years ago

“Excellent sofas made with high quality workmanship. First class service with a smile. Stamford showroom is a must with such friendly staff!”

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Posted 2 years ago

Thank you so much for your 5-star review. We're passionate about our craftsmanship, as well as our customer service and we're so pleased to hear about your Delcor experience. Your sofas look fantastic!

Posted 2 years ago

“Very professional from start to finish, staff very helpful and polite.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review your Delcor experience. We pride ourselves on our excellent customer service, so it means a lot to hear such positive feedback.

Posted 2 years ago

“We wanted sofas that were both the style we like and which would be durable, on a mission to avoid buying anything that falls to bits and ends up in landfill. Delcor sofas look great, have an endless choice of fabrics and are really well built. They will even collect for recovering when necessary. The staff in the Stamford store were knowledgeable and helpful, we were kept informed about the pace of construction and our sofas were delivered on time. As access to our house is tight, we opted to have partial construction on site and that was completed by the delivery men. We are delighted with the sofas, they are very comfy and look great.”

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Posted 2 years ago

A massive thank you for taking the time to leave us your fantastic review! Reviews are so important to us, so it's great to hear such positive feedback about your Delcor experience. Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“Really pleased with my sofa.although the legs are a bit to high for me as my feet don’t meet the floor.otherwise great.”

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Posted 2 years ago

Thank you for taking the time to leave us your review. We thank you for mentioning the height of the sofa with your chosen legs. As you have opted for our fibre seat cushion interiors, you will find that they will soften, enabling you to sink further down into the cushion, giving you that extra comfort, with regard to the seat height. We are so pleased that you are happy with your Delcor sofa. Thank you once again for your valued feedback.

Posted 2 years ago

“Knowledgable friendly staff who couldn’t do enough to assist me in my choice of style and fabrics for my sofas. Arrived on the day stayed and I am thrilled with them. I would highly recommend Delcor )& have done) to friends and family who have all remarked on how lovely my sofas are. Very comfy too. Most important”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review. It means a lot to us, to hear such lovely feedback from our customers. Your comments will be passed on to all concerned!

Posted 2 years ago

“We are delighted with our sofa and armchair, with the colour and texture of the fabric as well as their shape and style which I am sure can only be achieved with great craftsmanship!.”

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Posted 2 years ago

We're so happy to hear about your Delcor experience. We're very proud of our fantastic product, so it's always great to have such positive feedback from our customers. Thank you so much for taking the time to leave us your review

Posted 2 years ago

“From my first visit to the Stamford store to delivery of my sofas, Delcor service has been outstanding. The product itself is second to none and I would (and do!) recommend this company to everyone and anyone.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback. We're so pleased to hear about your fantastic Delcor experience. We take such pride in the craftsmanship of our product, as well as our customer service, so it's always lovely to hear such positive comments!

Posted 2 years ago

“Fantastic Service from start to finish! Our first purchase from Delcor, we cannot fault any part of the transaction. From choosing the sofa, then the fabric, samples delivered. The sofa arrived in the promised time - possibly a little earlier. Both the ladies in the showroom and the 2 guys who delivered the sofa, were amazing, Professional and so good at their jobs. Would recommend Delcor to anyone.!”

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Posted 2 years ago

Thank you so much for your 5-star review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Your high praise will be forwarded to all concerned!

Posted 2 years ago

“Excellent quality furniture, and excellent service.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. It's always lovely to hear from a happy customer. Your comments will be forwarded to all concerned.

Posted 2 years ago

Delcor is rated 5.0 based on 795 reviews