About Delcor:
Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.
Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.
Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.
"The team at Seaton Delaval were wonderful. My twenty year old Elegance sofa, chair and foot stool were fully refurbished to an exceptional standard and have been transformed. Were else can you purchase such well made furniture that really lasts a lifetime ? I would not hesitate in recommending Delcor to anyone who appreciates quality and excellent customer care."
"It's Mrs Brice again adding some photos of our new sofas - absolutely brilliant. Many thanks to the wonderful Delcor Team - long may your success continue."
"Very pleased with our two refurbished sofas. This is the second refurbishment of them as they were originally bought over 30 years ago. They look new,and we will never part with them. So many compliments, friends cannot believe they are not new. We have brought three sons up,so lots of bouncing has gone on over the years and now we have six grandsons! However we are not allowing them to eat drink or bounce on them,they will have to " see us out" as my mother used to saw( herself an owner of Delcor furniture than he grandson is enjoying now ) The showroom staff were so helpful and patient couldn't have done more to make the process easier,we needed quite a bit of guidance. They returned our phone call promptly and we got out sofas back earlier than we expected. The delivery drivers were charming too,helping up put all the cushions in the right places that took quite a while. So Thank you so much for your excellent service."
"The sofas and footstool we ordered are to the highest quality and look absolutely amazing. In my view this level of quality, in such an extensive range of styles and fabrics, is unrivalled. The showroom team were so helpful, interested and knowledgeable and a pleasure to deal with. Once the order had been placed, the customer service team handled everything perfectly and timescales and delivery slots were met. It has been an enjoyable experience to deal with Delcor in every way!"
"Absolutely love our new sofas and chair. They are perfect and exactly what we wanted. Had looked for months in all the usual shops but found nothing we really liked. The staff were brilliant; friendly and attentive. We even met the people who would be making the furniture! The attention to detail is first class with great craftsmanship. Completion was earlier than estimated and delivery was exactly to time stated. Couldn’t be happier and would highly recommend Delcor."
"We are over the moon with our two made to measure sofas, they are so elegant and comfy. We received excellent service from Ray at the Kings Road store. Delivery was perfect. We highly recommend Delcor."
"It took a long time to decide where and what we wanted for our lounge - we visited lots and lots of companies as far as London. We finally decided on Delcor who worked with us on design, colour and which material would be best for us. From start to finish the professionalism and care could not have been bettered - everyone who has seen the new furniture has commented how super it looked. Even the delivery guys were friendly and very helpful as we live in a first floor apartment - they helped move everything before leaving. Super!"
We always strive to ensure every customer is happy with their selection and doesn't feel pressured into making any rash decisions. It is our aim for all customers to be as delighted with the finished result as you clearly are.
It was a pleasure to meet you both last year and to guide you in the build of the sofa you were looking for.
"Great advice from Julie in the showroom. Care taken by the delivery men this morning in the pouring rain. Carpets covered so no mess. But most of all a really comfortable well made sofa and chair, and made by a local company .
Thanks once again Delcor."
"Our two Ridley sofas and one chair are perfect, they were ready earlier than we anticipated and still had to decorate the lounge, but Delcor did not pressurise us for a delivery date and rang us the week before our chosen date to ensure we were ready. The delivery guys were on time and speedy and efficient. We would recommend Delcor to all our friends."
"Great service in shop, no hard sell and fantastic quality of products. So pleased in fact we've also purchased a sofa and another chair to be delivered shortly!"
"Delcor was recommended to me by a friend who ordered their leather sofa from them 15 years ago. Their sofa still looks new and is going strong so I went along to the Chelsea branch and was served by Colin who was an absolute ambassador for the company and knew his stuff.
When it arrived I had a couple of minor issues with my order and within days. received a call from the owner, something I did not expect but it just goes to show just how serious Delcor are about customer care and their products. Without even needing to ask for the situation to be rectified they offered to sort it and went above and beyond without a single thought. I would def recommend Delcor who offer great service and quality. Mr C Blackburn - Surrey"
It was a pleasure to speak to you and to iron out the issues you initially encountered. Our ethos is to always to sort any problems that arise quickly and efficiently.
I am so pleased you are now happy with the product and the service provided.
"I was recommended to Delcor by a friend who said their service was amazing and their sofas of the highest quality. I made a very tortuous decision (being completely decisioned-out after a house refurb/build) and have arrived at a point which exactly meets my needs. The Delcor team really did bend over backwards to help me - I really believe Delcor want their customers to be happy and will do whatever they can to achieve this, regardless of how indecisive and confused their customer may be!"
"This is our second suite from Delcor and we regret not going back to them after the first sofa. If we had been aware of their recover service we would definitely have done so. The service is excellent and the design advice much appreciated. Also the delivery people were very efficient and would have moved our old sofa if we had required their assistance which we will remember for the future."
Many thanks for taking the time to leave us such a lovely review. Our recover service is very popular so hopefully we will see you again in the future!
Your kind comments will be passed onto all staff concerned.
Hi
Thank you for taking the time to leave us such a good review.
I am delighted to hear you are so happy with your purchase and I hope you enjoy it for many years to come.
"Great showroom with lots to see and knowledgeable staff who could advise on best options. Delivery when promised. Fantastic build quality. Still look as good as new 2 and a half years after we received them."
"From the moment we set foot in the Delcor showroom, we knew we had chosen well. We found the staff very attentive and full of very useful advice listening to our needs, likes and dislikes very carefully, and helping us in our choice of fabrics.
Absolutely nothing was a trouble, down to ordering a last minute, extra cushion to delaying delivery until our decor was complete.
Delivery men were very friendly and efficient.
All in all the whole process ( which we had found daunting and scary from the start) turned out to be a pleasure.
We are thrilled with our new suite of furniture. Thank you Rick and Team."
"The helpfulness and patience of the staff was brilliant. The furniture manufacture is excellent and the precision of the matching fabrics and the upholstery in general is perfect."
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