Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 795 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are totally happy with all aspects of the service we have received from Delcor. We love our new sofa.”

Delcor 5 star review on 11th October 2022

Helpful Report

Posted 2 years ago

It means a lot to us, to hear such lovely feedback. Thank you for telling us about your Delcor experience. Your sofa looks great!

Posted 2 years ago

“Delighted with the quality and finish of the sofa. The professionalism and guidance from the ladies at the Stamford showroom was much appreciated, particularly Andrea for assisting with fabric samples as I found it difficult to make a final decision. Not least, also the efficiency and care of the delivery team. Would have no hesitation in recommending Delcor to anyone looking for high quality furnishings for their home.”

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Posted 1 week ago

“As always, excellent customer service at the Stamford store- and epic chairs, so comfy from the get go. A piece from Delcor is worth saving up for.”

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Posted 1 week ago

“Absolutely delighted with my furniture! Originally purchased about 30 years ago and have had it recovered a couple of times . I looked in other stores to see if there was anything I liked to replace it but could find nothing that matched the style or quality of Delcor. The staff could not have been more helpful and everything was handled so efficiently. Thank you so much!”

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Posted 1 month ago

“We are delighted with our new sofas from Delcor. From the initial showroom visit through to the delivery team, the service was fantastic. Made to measure and great advice on fabrics, given there is an abundance to choose from. We would highly recommend Delcor if you want quality sofas that will last years! Many thanks to Julie and Chris as well as the two guys on delivery.”

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Posted 1 month ago

“We ordered a new sof from Delcor and can't speak highlu enoough of the service we had in store, from the factory and also on delivery. The quality is excellent and exactly as we specified. It was a "custom" build and hence took a little longer to arrive.”

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Posted 1 month ago

“Staff are friendly and very helpful we had our sofa refurbished it is fantastic would recommend to anyone the quality is unbelievable”

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Posted 2 months ago

“Absolutely love our new sofas from Delcor. This is our second set - the previous ones lasted 30 years and would have gone on if we had re-upholstered them. Everything went smootly from the order to the delivery and assembly in our lounge. I cannot recommend Delcor highly enough.”

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Posted 3 months ago

“Great service from start to finish. Absolutely beautiful sofas”

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Posted 3 months ago

“More than we expected but amazing”

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Posted 3 months ago

“From my visit to the showroom, choosing the sofas and fabrics I wanted, to arranging delivery and the delivery itself I found each and every one of the Delcor staff to be utterly customer focused and nothing was too much trouble. A truly lovely touch was getting home from holiday when I ordered to find samples of the fabrics chosen, which enabled me to find curtains and paint colours before delivery. When the sofas arrived they were beyond my expectations in both style and quality. Truly outstanding service.”

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Posted 5 months ago

“I have been using delcor furniture for almost 30 years. They are the best company to deal with. I have had three sofaa that remained in excellent conditon for 8+ years. We gave them to charities for people down n their luck knowing that they were un great condition( didn't feel so guilty about changing them) the staff in the showroom/warehouse/delivery team are all wonderful. I haven't had a bad experience with this company. I tell everyone about delcor”

Helpful Report

Posted 5 months ago

“We would like to give a massive thank you to Sue at Delcor for all of her assistance throughout the process of purchasing our new furniture. Not only this, but we had unexpected delays with building works at home and Sue was quick to provide a solution that worked for both parties to ensure that the furniture could be delivered once the works were completed. Sue is a real asset to Delcor and handles everything in an extremely professional way as well as creating a friendly feel through her communications. We are very pleased with the furniture and it sits beautifully in our home, we will be back in the future for sure! Thank you again to everyone at Delcor and a special thanks to Sue”

Helpful Report

Posted 5 months ago

“Excellent service, lovely sofas , shame the London showroom has closed”

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Posted 6 months ago

Thank you very much, for taking the time to leave us your review. While we don't currently have a showroom in Central London, we do have dedicated consultants in our beautiful, destination showrooms; in Oxfordshire, Lincolnshire, Cheshire and Northumberland. If you can't get to a showroom, our experts are here to offer our bespoke service over the phone. You can also visit our website (www.delcor.co.uk), to view all of our hand-crafted designs and make an enquiry. Thank you again for your invaluable feedback.

Posted 6 months ago

“The end to end experience with Delor was incredible; the no pressure customer care was incredible. The build quality of these sofas is the best of the best. I highly recommend Delcor, well worth the money. I’m incredibly happy with my sofa.”

Helpful Report

Posted 6 months ago

What a fantastic review! Thank you so much, for telling us about your Delcor experience. We're passionate about what we do, so it means a lot to hear such great feedback. Thank you for choosing Delcor!

Posted 6 months ago

“Great service, helpful, friendly advice given throughout the experience from viewing, ordering and delivery.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5 star review. It's lovely to hear such fantastic feedback, from a much-valued customer.

Posted 6 months ago

“My Delcor sofa and chair are works of art. I love the choice of designs and fabrics - which enabled me to create pieces of furniture unique to me. The service was first-rate from start to finish and I know - because I'm writing this sat on my first Delcor sofa - now 25 years old and going strong - that it will last a lifetime. A great company with great products at a price worth paying.”

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Posted 7 months ago

Thank you very much for your wonderful review. Our customer feedback is so important to us, so it means a lot to hear such lovely comments, from a long-standing Delcor customer! Your sofa looks beautiful in its new home too!

Posted 7 months ago

“Love our new Delcor sofa, really comfortable and looks great.”

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Posted 7 months ago

Thank you so much for taking the time to leave us your 5 star review. We love to hear about our customers' journey with us, so it means a lot to receive such positive feedback. Thank you for choosing Delcor!

Posted 7 months ago

“Our Delcor sofa is just fabulous! Quality furniture, British made and luxurious. The buying experience with Delcor is first class. Fantastic staff and great service.”

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Posted 7 months ago

Wow, what a fantastic review! Thank you so much for taking the time to tell us about your Delcor experience. It means a lot, to hear such great feedback from a much-valued customer.

Posted 7 months ago

“Recently took delivery of a leather sofa, superb, very careful delivery men, polite helpful. The designer was so knowledgeable ordering just want we wanted, was a dream.”

Helpful Report

Posted 7 months ago

Thank you very much for your 5 star review. It means a lot, to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 7 months ago

“We were exceptionally impressed with Ian and his team for the amazing workmanship in our 20 year old sofa transformation. We love the sofa, it looks and feels amazing. We are so pleased we decided to have the sofa refurbished. We also wanted to give a thank you to the delivery guys, Gavin and Matthew. They kept us up to date on arrangements and were very professional. Ali at Derwent House show room in Witney provided us with fantastic customer service and was always at hand for advice. Thank you all for a fabulous service and a beautiful sofa.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to tell us about your Delcor journey. We pride ourselves on the quality of our workmanship and, because our frames are made to last, our re-upholstery service is a huge part of our business; we are able to restore your much-loved Delcor piece to it's original glory! Our whole team is passionate about what we do, so it means a lot to hear such wonderful feedback. Your kind words will be forwarded to all concerned. Thank you for continuing to choose Delcor!

Posted 7 months ago

Delcor is rated 5.0 based on 795 reviews