Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are totally happy with all aspects of the service we have received from Delcor. We love our new sofa.”

Delcor 5 star review on 11th October 2022

Helpful Report

Posted 2 years ago

It means a lot to us, to hear such lovely feedback. Thank you for telling us about your Delcor experience. Your sofa looks great!

Posted 2 years ago

“From my visit to the showroom, choosing the sofas and fabrics I wanted, to arranging delivery and the delivery itself I found each and every one of the Delcor staff to be utterly customer focused and nothing was too much trouble. A truly lovely touch was getting home from holiday when I ordered to find samples of the fabrics chosen, which enabled me to find curtains and paint colours before delivery. When the sofas arrived they were beyond my expectations in both style and quality. Truly outstanding service.”

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Posted 2 weeks ago

“I have been using delcor furniture for almost 30 years. They are the best company to deal with. I have had three sofaa that remained in excellent conditon for 8+ years. We gave them to charities for people down n their luck knowing that they were un great condition( didn't feel so guilty about changing them) the staff in the showroom/warehouse/delivery team are all wonderful. I haven't had a bad experience with this company. I tell everyone about delcor”

Helpful Report

Posted 1 month ago

“We would like to give a massive thank you to Sue at Delcor for all of her assistance throughout the process of purchasing our new furniture. Not only this, but we had unexpected delays with building works at home and Sue was quick to provide a solution that worked for both parties to ensure that the furniture could be delivered once the works were completed. Sue is a real asset to Delcor and handles everything in an extremely professional way as well as creating a friendly feel through her communications. We are very pleased with the furniture and it sits beautifully in our home, we will be back in the future for sure! Thank you again to everyone at Delcor and a special thanks to Sue”

Helpful Report

Posted 1 month ago

“Excellent service, lovely sofas , shame the London showroom has closed”

Helpful Report

Posted 2 months ago

Thank you very much, for taking the time to leave us your review. While we don't currently have a showroom in Central London, we do have dedicated consultants in our beautiful, destination showrooms; in Oxfordshire, Lincolnshire, Cheshire and Northumberland. If you can't get to a showroom, our experts are here to offer our bespoke service over the phone. You can also visit our website (www.delcor.co.uk), to view all of our hand-crafted designs and make an enquiry. Thank you again for your invaluable feedback.

Posted 2 months ago

“The end to end experience with Delor was incredible; the no pressure customer care was incredible. The build quality of these sofas is the best of the best. I highly recommend Delcor, well worth the money. I’m incredibly happy with my sofa.”

Helpful Report

Posted 2 months ago

What a fantastic review! Thank you so much, for telling us about your Delcor experience. We're passionate about what we do, so it means a lot to hear such great feedback. Thank you for choosing Delcor!

Posted 2 months ago

“Great service, helpful, friendly advice given throughout the experience from viewing, ordering and delivery.”

Helpful Report

Posted 2 months ago

Thank you so much for your 5 star review. It's lovely to hear such fantastic feedback, from a much-valued customer.

Posted 2 months ago

“My Delcor sofa and chair are works of art. I love the choice of designs and fabrics - which enabled me to create pieces of furniture unique to me. The service was first-rate from start to finish and I know - because I'm writing this sat on my first Delcor sofa - now 25 years old and going strong - that it will last a lifetime. A great company with great products at a price worth paying.”

Helpful Report

Posted 2 months ago

Thank you very much for your wonderful review. Our customer feedback is so important to us, so it means a lot to hear such lovely comments, from a long-standing Delcor customer! Your sofa looks beautiful in its new home too!

Posted 2 months ago

“Love our new Delcor sofa, really comfortable and looks great.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave us your 5 star review. We love to hear about our customers' journey with us, so it means a lot to receive such positive feedback. Thank you for choosing Delcor!

Posted 2 months ago

“Our Delcor sofa is just fabulous! Quality furniture, British made and luxurious. The buying experience with Delcor is first class. Fantastic staff and great service.”

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Posted 2 months ago

Wow, what a fantastic review! Thank you so much for taking the time to tell us about your Delcor experience. It means a lot, to hear such great feedback from a much-valued customer.

Posted 2 months ago

“Recently took delivery of a leather sofa, superb, very careful delivery men, polite helpful. The designer was so knowledgeable ordering just want we wanted, was a dream.”

Helpful Report

Posted 2 months ago

Thank you very much for your 5 star review. It means a lot, to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 2 months ago

“We were exceptionally impressed with Ian and his team for the amazing workmanship in our 20 year old sofa transformation. We love the sofa, it looks and feels amazing. We are so pleased we decided to have the sofa refurbished. We also wanted to give a thank you to the delivery guys, Gavin and Matthew. They kept us up to date on arrangements and were very professional. Ali at Derwent House show room in Witney provided us with fantastic customer service and was always at hand for advice. Thank you all for a fabulous service and a beautiful sofa.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to tell us about your Delcor journey. We pride ourselves on the quality of our workmanship and, because our frames are made to last, our re-upholstery service is a huge part of our business; we are able to restore your much-loved Delcor piece to it's original glory! Our whole team is passionate about what we do, so it means a lot to hear such wonderful feedback. Your kind words will be forwarded to all concerned. Thank you for continuing to choose Delcor!

Posted 2 months ago

“We originally purchased our Slouch Couch from Delcor in 1998 when we lived in Northumberland. We now live in Argyll in Scotland and we have always loved our couch but it was now somewhat tired. We decided to use Delcor's refurbishment service and are so pleased we did. Samples of new fabric were sent to us and after choosing a suitable one our couch was collected, refurbished and delivered back to us. It now looks superb and are completely satisfied with Delcor's expertise and service.”

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Posted 3 months ago

Thank you so much for taking the time to tell us about your Delcor journey. Our refurbishment service is a great way to keep your classic piece, but with a fresh new look! Thank you for continuing to choose Delcor!

Posted 3 months ago

“Profeesional and informed sales staff who helped at every stage to help us select the product that was right for us. Also thanks to the delivery team (Dave & Trevor) who were both willing to go the extra mile.”

Helpful Report

Posted 3 months ago

Thank you so much for your 5 star review. We pride ourselves on our excellent customer service, so it means a lot to hear such wonderful feedback. Your comments will be forwarded to all concerned.

Posted 3 months ago

“We wouldn’t go anywhere else except Delcor for our lounge furniture . Superb service , craftsmanship and aftercare .”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review. We pride ourselves on the craftsmanship of our furniture, backed up with our personal customer service, so it's lovely to hear your feedback. Your kind words will be forwarded to all concerned. Thank you for choosing Delcor.

Posted 3 months ago

“Your furniture is amazing & the staff could not be more helpfull”

Helpful Report

Posted 3 months ago

Thank you very much for your 5 star review. It's lovely to hear such positive feedback and your comments will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 3 months ago

“Excellent and helpfulin store service. Although we had to wait about 14 weeks, it was worth the wait. Exceptionally well made sofas. Delivery on time, and installed.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us your review. We are passionate about what we do, at Delcor, so it means a lot to hear such lovely feedback from a much-valued customer. Your sofas look beautiful in their new home!

Posted 3 months ago

“I looked all over London for a new sofa. I couldn’t find anything that I liked either shape or design. I owed a lofa sofa 30 years ago when my son was born in pale blue striped material by Jane Churchill and only got a new one as my family grew and we need more room for our 3 kids and two dogs. Now it’s only my husband and two dogs we needed less sofas and more comfort so I went back to the same sofa in the jumbo in a Ian Mankin striped material in black and white stripes and I absolutely love it. Like putting on an old pair of slippers so comfortable so glad I found you again after all this time.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to tell us about your Delcor experience. It's lovely to hear such wonderful feedback, from a long standing customer. We love the black and white stripes too, being a Northumberland company!

Posted 3 months ago

“Beautiful show room with items displayed to help imagine them in a home setting. Very helpful and knowledgeable staff both in the showroom, the chap who phoned to arrange delivery date and time and delivery staff themselves. Nothing too much trouble including help to measure a sofa with and without feet/legs to ensure we could get it through the door great service”

Helpful Report

Posted 4 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. Customer feedback is so important to us, so it means a lot to hear such lovely comments. Thank you for choosing Delcor!

Posted 4 months ago

“Wide range of choice, quality product, knowledgeable staff at every step of the way from going into the showroom to the delivery of the sofa and chair. They were recommended to me and I am grateful to have been pointed in their direction.”

Helpful Report

Posted 5 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. We take so much pride in what we do, so it means a lot to receive such wonderful feedback, from a much-valued customer. Your kind words will be forwarded to all concerned.

Posted 5 months ago

“Perfect job!! Thank you.”

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Posted 6 months ago

Thank you so much, for taking the time to leave us your review. It's always lovely to hear such positive feedback, from a much-valued customer.

Posted 5 months ago

Delcor is rated 5.0 based on 786 reviews