Delcor Reviews - Read 502 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Mr Swift

Delcor 5 star review on 5th December 2020

Mr & Mrs Wilkinson

Delcor 5 star review on 17th November 2020

Mrs Drummond

Delcor 5 star review on 1st October 2020

Nichola

Delcor 5 star review on 22nd August 2020

Mr & Mrs Kirby

Anonymous

Anonymous // 01/01/2019

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“My nearest Delcor showroom is in Stamford Lincolnshire, and it is a charming showroom, full of quality soft furnishings and occasional furniture. It is really well made and is certainly built to last. Excellent service from all staff and I was kept fully informed from start to finish. Everything arrived on time and the delivery men took great pride in placing and dressing the furniture . Highly recommend this company.”

Posted 1 day ago

“Our sofas and chair arrived last week and we are absolutely delighted. It has been a pleasure to work with Delcor from start to finish. The sales staff were knowledgeable, friendly and efficient - as was the final delivery. A quality product and company. Thank you Delcor.”

Posted 1 month ago

“Everyone at Delcor were so helpful and we were able to take our time choosing in a relaxed atmosphere. My Delcor Victorian sofa was 26 years old so I had it refurbished in an Osborne and Little fabric to match in with the terracotta floor in the garden room. The workmanship is first class and it is unbelievably comfortable; so much so that I went back and ordered a Soho chaise with sofa for our snug lounge.”

Posted 1 month ago

Recovers are still a huge part of our business as an economical way to retain the same great style and shape but with a fresh new look. Thank you so much for taking the time to leave us a 5* review.

Posted 1 month ago

“Hi Rick We hope you are well. So 6 months ago we visited your gorgeous showroom for the first time in Seaton deleval to look for a new sofa or two, after many visits and several hours and after we asked so many questions which was no problem at all to any of your staff, we received fantastic advice from you, and both Julie's we placed the order for a large Montrose sofa, but higher and wider, and again that was no problem, and two Camden chairs and a combi, the advice regarding material, piping, which cushion filling would suit medical needs , what would match was just fab, you guys really know your products. So this week we took delivery of our new furniture, wow wow wow ❤️Brian and Paul arrived, our sofa was assembly on site, they kindly removed our original sofas into our garage for St Oswalds to collect, they were so respectful of our property, polite, professional and courteous. Fab guys. You have a fantastic team which I am sure you know, but I hope it is noted as they all deserve 5 star 🌟 customer service including all of the people who contributed to making our fab new furniture, amazing staff and product. Best wishes Bev and Joe”

Posted 2 months ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your customer journey. I wish you many years of comfort with your new Delcor furniture. Your kind words will be forwarded on to all concerned.

Posted 1 month ago

“Wonderful products which stand the test of time for comfort and wear. In store service is excellent and it doesn’t stop there. Many years after purchase Delcor showed customer service which went far beyond the call of duty and our expectations. This business deserves its superb reputation for quality products and personal service. We will always return for our future needs. Thank you Delcor.”

Posted 2 months ago

We pride ourselves on our customer service and quality products so it's great to hear from happy customers such as yourselves.

Posted 1 month ago

“We are very pleased with our settees. Delcor only sell quality products which are very comfortable.”

Posted 2 months ago

I am delighted to hear that you pleased with your Delcor furniture.

Posted 2 months ago

“High quality Professional and reliable service despite the pandemic and furniture is beautiful”

Posted 2 months ago

We pride ourselves on our Customer Service and quality products so it's great to hear from happy customers such as yourselves.

Posted 2 months ago

“Worth the long lockdown wait. Excellent service from delivery staff too.”

Posted 3 months ago

Thank you so much for taking the time to leave us a review.

Posted 2 months ago

“We bought a Delcor sofa 20 years ago and had to pass it on due to a house move. We have missed it ever since and are looking forward to getting a new Delcor sofa this year. We have missed our Delcor sofa soooooo much. Excellent comfort, extremely stylish and very hard wearing. Even after 10 years it still looked and felt as good as new!”

Posted 3 months ago

“I cannot speak highly enough of this company and everyone who works there. There is no doubt our sofa and chair were expensive, and its easy to be put off by this if that’s all you are looking at but you really do get what you pay from when you do business with this company. Not only is the product fantastic, sturdy and likely to last a lifetime, their customer service is outstanding. They held on to our sofa (at no cost) for several months whilst we were waiting for our house to be built and their staff even helped us to pick the right carpet to match everything together. I’ve rated them 5 stars, if I could give them 10 stars I would.”

Posted 5 months ago

“We are absolutely delighted with our three piece suite. 3 rd time we have chosen Delcor over 40 yrs. Excellent advice given and delivery as promised. Beautifully made. Thank you. Lorna Hill. Tynemouth.”

Posted 7 months ago

“This is the third time that we have purchased a Delcor sofa. The first time was in 1988 and the sofa is still in use at our daughter's house. The last sofas had not worn out, we just wanted a chnage. Superb quality and value.”

Posted 7 months ago

“Great service. Fabulous sofas. Highly recommend.”

Posted 7 months ago

“First purchased delcor 25 years ago, you cannot wear it out I’ve 2 sofas which have been used by my grandchildren as trampolines and camps for years. So I decided to buy new cos after all things started looking jaded but after seeing what was on offer out there finally returned to delcor and couldn’t be happier —- here’s to another 25 years”

Posted 7 months ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 7 months ago

“Following many visits we made to delcor before finally selecting the fabric to recover our existing delcor seating we were always greeted with lots of friendly and helpful advice as well as cups of coffee, but never at any time did we feel pressurised or rushed even though we constantly changed our minds. Our old chairs were collected with ease, promptly and efficiently. The building work to our home dragged on for much longer than expected 1 year to be exact but Delcor never failed to offer support and assurances it was no problem for them to hold onto the suite. We were not dissapointed at all, their workmanship is second to non and we have once again a beautiful unique to us sofa and chairs. A truly unique and bespoke service that sets Delcor apart from its competitors.”

Posted 7 months ago

Recovers are still a huge part of our business as an economical way to retain the same great style and shape but with a fresh new look. Thank you for your kind words.

Posted 7 months ago

“Excellent quality”

Posted 7 months ago

Thank you so much for taking the time to leave us a 5* review.

Posted 7 months ago

“Fantastic service from a very helpful advisor Julie. The sofa did not disappoint. Would definitely recommend Delcor to friends and family”

Posted 7 months ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience. Sofa looks great!

Posted 7 months ago

“We have had our Delcor suite now for over 30 years and it was showing its age. It has been a comfy seat for grown ups, but also dens of many disguises for our kids and grandkids! However, we still loved the design and decided we’d rather have it refurbished than buy a new one. It has now been back with us for a few months and is settling in nicely, although it did have a strong “fishy” smell to start with......from the stuffing we assumed,but that’s now gone. The crew at Delcor have done a great job.”

Posted 7 months ago

Thank you for taking the time to review your purchase with us. The distinctive odour you refer to can sometimes be a result of the newness of the cushions and the actual fabric itself, which as you describe does disappear in time. Thank you again for your comments and for the 5 star review

Posted 7 months ago

“Excellent customer focus and attention. Not a cheap new / refurbished product[s] but really good quality. Covid-19 hit in the middle of the programme, but we were kept informed all the time. Delivery drivers on time and courteous / helpful. As was your agent Richelle Spooner-Davidson at Derwent House Witney. Full marks, and thank you.”

Posted 7 months ago

Thank you very much for the 5* review - I am delighted to hear that you were so pleased with the service you received.

Posted 7 months ago

“Extremely pleased with the service from start to finish. The refurbishment of my old sofa was sublime. The wait was well worth it. Many thanks”

Posted 8 months ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 7 months ago

Delcor is rated 4.96 based on 502 reviews