Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 795 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

Write Your review

Tell us how Delcor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personal service from Jonathan. Lovely well made plush, and comfy sofa - can't get my husband out of it! Worth the money for such a quality product. Only a shame that my blinds haven't arrived yet so I have to keep it covered up during the day as its in full sun. Colour matching fabric is spot on to colours in the new garden room extension. Good fitters who carefully brought it in and didn't leave me with any wrappings or rubbish. Thank you Delcor.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review. It means a lot to us to hear such lovely feedback. Your comments will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 2 years ago

“In an age where everything is a problem, dealing with Delcor is a joy. The staff are friendly, professional and good humoured. All the details of the original purchase are kept in-house, so ordering any replacement sofa pads is straightforward. The phone is always answered, calls retuned when appropriate and not once have I been asked to go online in order to communicate. A lot of other companies could learn from Delcor’s example.”

Helpful Report

Posted 2 years ago

Wow, thank you so much for your wonderful review! We pride ourselves on our customer service, so it means a lot to hear your lovely comments.

Posted 2 years ago

“From the advice, ordering and initial and ongoing care relative to our products to the excellent delivery team the whole process of our order was trouble free and timely. It is very easy to recommend Delcor for the care and attention to detail they provide backed by an excellent product. We do so totally.”

Helpful Report

Posted 2 years ago

Many thanks to you for telling us about your experience. It means a lot to hear such fantastic feedback. Thank you for choosing Delcor.

Posted 2 years ago

“Excellent product, excellent service!”

Helpful Report

Posted 2 years ago

Thank you very much for your 5-star review. We're so pleased to hear such lovely feedback.

Posted 2 years ago

“Delighted with our new sofas . The service was great from start to finish.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us your feedback. It's always lovely to hear back from a happy customer.

Posted 2 years ago

“We choose Delcor for our sofa and armchairs as looking around at other shops we found the quality and colours we were not what we were looking for At Delcor we had a superior product that we were able to customise to our own specifications regarding fabrics, seat depth and cushion fillings The showroom staff were extremely helpful and friendly We did have to wait for our order as each chair is hand made The delivery was made on time We now have furniture that will last many years and can be recovered when necessary We would recommend Delcor to anyone wanting a high quality product made by craftsman and that is unique”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us your review. It means a lot to hear such lovely feedback from our much-valued customers. We're so pleased we were able to help you create your perfect pieces.

Posted 2 years ago

“We are very pleased with our sofa and chair. The whole experience of going to the shop in Stamford and getting very good advice in choosing style and material, through to delivery were all top class.”

Delcor 5 star review on 8th October 2022

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to tell us about your Delcor experience. We're so pleased we were able to help you create your beautiful sofa and chair. They look fantastic!

Posted 2 years ago

“We are delighted that we chose Delcor for our latest sofa rather than a high street chain store. The quality is superb & the choice of fabrics was immense. We modified the boxer sofa with narrower arms & shortened the length of the chaise & nothing was too much trouble. From sale to delivery all of the staff were really helpful & friendly.”

Delcor 5 star review on 6th October 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor journey. We love helping our customers to create their perfect piece of furniture, that will stand the test of time. It's great to see the finished result in your home!

Posted 2 years ago

“We’ve been married 42 years. We’ve had two children, two dogs, four Delcor sofas, three Delcor armchairs and three Delcor footstools. We’ve also had a number of those items reupholstered twice by Delcor (not the kids!) Delcor products have always been an extremely comfortable, robust and beautiful part of our home. And the Delcor service is always excellent. Our parents bought Delcor furniture and we suspect our children and grandchildren will too. For our whole family, Delcor exemplify the perfect company to help create your home. For life.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review. It's always lovely to hear back from our fantastic customers. We're so passionate about what we do, so it means a lot to us to receive such high praise. Thank you for continuing to choose Delcor and we look forward to welcoming you and your family to our showrooms again!

Posted 2 years ago

“Immaculate professional service from the Kings rd show room very helpful in fabric selection and meeting my needs for collection and delivery. The delivery guys were also fabulous dismantling and reassembling the sofa in super fast time.”

Delcor 5 star review on 5th October 2022

Helpful Report

Posted 2 years ago

We're so happy to hear such lovely feedback about your Delcor experience. Thank you very much for taking the time to leave us your review. Your sofa looks great!

Posted 2 years ago

“I am incredibly pleased with my purchase, our third settee/sofa which we have bought from Delcor. Wonderful customer service delighted with all and latest purchase. Would recommend this firm to others.”

Helpful Report

Posted 2 years ago

Thank you very much for your lovely review. We're so pleased to hear such kind words from a much valued, long-standing customer. Thank you for continuing to choose Delcor!

Posted 2 years ago

“I went with Delcor because I wanted furniture that would last. Being able to choose the fabric and colour was an added bonus. I bought 2 chesterfields and they are so comfortable. The delivery guys were excellent at their job, especially as the settees were put together inside my home. Yes Delcor are more expensive but so worth it.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review. We're so proud of the craftsmanship that goes into making our furniture, backed up by our excellent customer service, so it means a lot to hear such positive feedback.

Posted 2 years ago

“We found the staff in the shop extremely helpful and patient when we were deciding which sofa's to purchase. Excellent service. The delivery men were very pleasant and efficient. We have also been very pleased with the sofas and find them very comfortable.”

Helpful Report

Posted 2 years ago

We're so happy to hear from our valued customers. Thank you very much for telling us about your Delcor journey. Your comments will be forwarded to all concerned.

Posted 2 years ago

“We are delighted with our new Metro sofas and footstool and they are very very comfortable. From first visiting the showroom to taking delivery of them we couldn't be happier. The staff in the showroom were really helpful and gave us lots of advice and the team that delivered them were very friendly and courteous”

Helpful Report

Posted 2 years ago

We're thrilled to hear that you're so pleased with your Delcor experience. Thank you for taking the time to leave us your review. Your sofas look beautiful!

Posted 2 years ago

“Very happy with our purchase- great customer service and high quality furniture- did a lot of research before buying and these were the best made and most comfortable settees in our budget. Would highly recommend”

Helpful Report

Posted 2 years ago

Thank you very much for telling us about your Delcor experience. We're passionate about our craftsmanship, as well as our customer service, so it's lovely to hear such positive feedback. Your sofas look great!

Posted 2 years ago

“Absolutely over the moon with our beautiful Chesterfields. They look gorgeous and feel very comfortable. I’m so pleased also with the colour I chose after a few weeks of indecision. Jenny was a great help too and very patient. Thank you Delco making such good quality furniture.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review. It's lovely to hear such positive feedback from our valued customers. Your sofas look fantastic!

Posted 2 years ago

“Excellent service from Derwent House when choosing the sofa and chair, very patient as I changed my mind on colours..... I can't fault the delivery service and the communication prior, the delivery people on the day were also very courteous and helpful. The sofa itself is comfortable and really well made. All in all, very pleased.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us your review. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“The sofa is as we expected. It looks well. From the beginning when we entered the showroom we've had the best of attention. The delivery team: Dave and Paul - the first team we understand, was efficient thoughtful, courteous and helpful.”

Helpful Report

Posted 2 years ago

Many thanks to you for taking the time to tell us about your Delcor experience. We're so pleased to hear your lovely feedback, and your sofa looks amazing!

Posted 2 years ago

“We Would highly recommend Delcor . The staff were all very helpful, especially Julie who was professional ,friendly helping us choose the prefect sofa, advising us on different options available. On delivery the men had to dismantle and reassemble one of the sofas to get it inside, they did this quickly and efficiently, and were very professional and pleasant”

Delcor 5 star review on 22nd September 2022

Helpful Report

Posted 2 years ago

Thank you for such a wonderful review. Our team are passionate about what we do, so it means a lot to hear your lovely feedback and we will forward your comments to all concerned. Your sofas look fantastic!

Posted 2 years ago

Delcor is rated 5.0 based on 795 reviews