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Delcor Reviews

5.0 Rating 761 Reviews

99 %

of reviewers recommend Delcor

Company Reviews

Product Reviews

5.0

Based on 761 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 8th March 2024

Delcor 5 star review on 8th March 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 2nd November 2023

Mr & Mrs Donson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and range of furniture. Purchased two Ambassador Sofas which we are delighted with. The service, advice (and patience) on the selection of fabrics and fillings from Julie was exceptional, and the smooth and efficient delivery by Paul and Dave first rate. Would recommend Delcor unequivocally.”

Posted 1 year ago

Fantastic to hear! We're delighted to hear about your Delcor experience. Your comments will be forwarded to all concerned. Thank you so much for your lovely review.

Posted 1 year ago

“therefore am sending an email to say how brilliant and charming they were. Paul and Dave were brilliant and charming, going above and beyond what we expected; dismantling our old bed, moving it to our garage and assembling the new one. No dints in walls and very courteous with regards to needing access to other bedrooms as they maneuvered around the space!”

Posted 1 year ago

It's lovely to hear such wonderful feedback about your Delcor delivery. Our team take great pride in ensuring the arrival of your new furniture is a happy experience! Thank you so much for taking the time to leave your review.

Posted 1 year ago

“Stunning sofa, beautifully crafted, exceptional in store service on sofa and fabric choices and careful delivery (Dave & Paul). Exceptional all round. Fully recommend!”

Posted 1 year ago

Thank you so much for your 5 star review. It means a lot to us, to hear such lovely feedback. Your comments will be forwarded to all concerned.

Posted 1 year ago

“Thank you very much for an excellent refurbishment on our 3 piece suite. From collection to final delivery a 1st class service.”

Posted 1 year ago

Thank you very much for taking the time to leave your review. It's lovely to hear such positive feedback from a happy customer.

Posted 1 year ago

“My husband and I have had a very challenging year regarding our health and when Paul and Dave arrived from Newcastle [on the hottest day of the year] with our chairs we were greeted with polite smiles and a great willingness to help. The chairs have fulfilled all of our requirements so a big thank you for the great service - sincerely Stan and Vicky”

Posted 1 year ago

Thank you so much for your lovely review. We're so pleased to hear about your Delcor journey. Our delivery team take great pride in ensuring the arrival of your furniture is a happy experience! Your comments will be forwarded to all concerned.

Posted 1 year ago

“Great service, pleasant helpful staff”

Posted 1 year ago

It's always lovely to hear back from a happy customer. Thank you for taking the time to tell us about your Delcor experience.

Posted 1 year ago

“We were very well looked after by Jenny who led us very gently through the options. After that all ent smoothly and we are happy with our purchase.”

Posted 1 year ago

Thank you so much for your 5 star review. We pride ourselves on our customer service, so it means a lot to hear such lovely feedback.

Posted 1 year ago

“LOVE my new sofa’s”

Posted 1 year ago

It's great to hear such fantastic feedback. Thank you so much for leaving us your review.

Posted 1 year ago

“My second full refurbishment on a sofa purchased 25 years ago, looks even better now than it did when new. Care and attention to detail throughout, from in-store selection of fabric and trim details through to collection, loan of a "courtesy sofa", contact during the refurb to discuss lay-up decisions relating to fabric pattern, through to final delivery.”

Posted 1 year ago

Thank you so much for taking the time to tell us about your Delcor journey. Your comments will be forwarded to all concerned. Our sofas are made to stand the test of time and our refurbishment service enables our customers to keep the style they love, but with a whole new look. Thank you for continuing to choose Delcor!

Posted 1 year ago

“Excellent servicw”

Posted 1 year ago

Thank you very much for taking the time to leave us your feedback.

Posted 1 year ago

“We have only had the sofa a couple of months but my goodness, it is fantastic so far. I'm very pleased we decided to invest in the one we really wanted - I hope we have it for years and years”

Delcor 5 star review on 14th July 2022

Posted 1 year ago

Wow, thank you so much for your lovely review! Here at Delcor, we're passionate about our product, so your kind words mean a lot to us. It's great to see the finished result - looks fantastic!

Posted 1 year ago

“The recovering of my three pieces of furniture went without a hitch. The items were collected on time and were returned on time. I am very pleased with the final result and would recommend Delcor to any potential customers. All the staff I had to deal with were very helpful and friendly”

Posted 1 year ago

Thank you very much for your 5-star review. We're so pleased to hear such positive feedback.

Posted 1 year ago

“I recently had my Delcor sofas recovered and restored and they are fabulous. Very pleased with the whole experience.”

Delcor 5 star review on 14th July 2022

Delcor 5 star review on 14th July 2022

Posted 1 year ago

Many thanks to you for taking the time to leave us your valuable feedback. Refurbishments are a large part of our business; it's a great way to keep the same classic style, with a fresh new look. We love your sofas!

Posted 1 year ago

“Excellent service from start to finish. Andrea in the Stamford showroom was incredibly helpful. The delivery guys were also great. We are delighted with our sofas.”

Delcor 5 star review on 14th July 2022

Delcor 5 star review on 14th July 2022

Posted 1 year ago

Thank you so much for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service, so it means a lot to hear such praise. Your sofas look fantastic!

Posted 1 year ago

“We’re absolutely delighted with our Victorian armchair which was expertly delivered by your Delcor team, Gavin and Matt, this morning.We would also like to thank Jenny in your kings road showroom for her advice and patience! The style and quality of our chair is quite beautiful. We are so pleased we came to Delcor.”

Posted 1 year ago

Thank you very much for taking the time to leave us your review. Our Delcor family take so much pride in their work, so they'll be thrilled to hear such lovely comments.

Posted 1 year ago

“When we need new furniture we don’t look anywhere else. We love how furniture can be customised to our specifications, this is important to us as the men in the family are very tall. Our customised lofa sofa is over 30 years old now, Delcor have recovered it twice and it comes back like new. It still looks great and our new furniture compliments it beautifully. We opted for chairs this time but had we wanted another lofa sofa Delcor still have all our records so the two would have been an exact match. Customer service is second to none, I can not fault the Northumberland showroom staff. They have such patience (I kept changing my mind as to which fabric to have) and are very knowledgeable. The delivery men were fabulous and our order came a lot sooner than expected. The quality is exceptionally high. We will be returning soon to order an ottoman to complete our lounge. Thank you Delcor.”

Delcor 5 star review on 24th June 2022

Delcor 5 star review on 24th June 2022

Posted 1 year ago

Wow, thank you so much for your 5-star review! Our reviews are so important to us and to have such positive feedback is fantastic to hear. We love helping our customers to create their perfect piece of furniture, that will stand the test of time and we look forward to welcoming you again soon. Your chairs look fabulous!

Posted 1 year ago

“Good efficient service to refurbish a chair. Friendly and helpful staff staff in showroom (Seaton Delaval) and delivery. Really pleased with end product.”

Posted 1 year ago

Many thanks to you for taking the time to leave us your feedback. Refurbishments are a huge part of our business; it's a great way to keep the same classic style, with a fresh new look!

Posted 1 year ago

“Excellent sofas made with high quality workmanship. First class service with a smile. Stamford showroom is a must with such friendly staff!”

Delcor 5 star review on 24th June 2022

Posted 1 year ago

Thank you so much for your 5-star review. We're passionate about our craftsmanship, as well as our customer service and we're so pleased to hear about your Delcor experience. Your sofas look fantastic!

Posted 1 year ago

“Very professional from start to finish, staff very helpful and polite.”

Posted 1 year ago

Thank you for taking the time to review your Delcor experience. We pride ourselves on our excellent customer service, so it means a lot to hear such positive feedback.

Posted 1 year ago

“We wanted sofas that were both the style we like and which would be durable, on a mission to avoid buying anything that falls to bits and ends up in landfill. Delcor sofas look great, have an endless choice of fabrics and are really well built. They will even collect for recovering when necessary. The staff in the Stamford store were knowledgeable and helpful, we were kept informed about the pace of construction and our sofas were delivered on time. As access to our house is tight, we opted to have partial construction on site and that was completed by the delivery men. We are delighted with the sofas, they are very comfy and look great.”

Posted 1 year ago

A massive thank you for taking the time to leave us your fantastic review! Reviews are so important to us, so it's great to hear such positive feedback about your Delcor experience. Your lovely comments will be forwarded to all concerned.

Posted 1 year ago

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Delcor is rated 5.0 based on 761 reviews