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Delcor Reviews

5.0 Rating 767 Reviews

99 %

of reviewers recommend Delcor

Company Reviews

Product Reviews

5.0

Based on 767 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely comfortable well made, solid but at the same time extremely comfortable”

Posted 2 years ago

Thank you so much for taking the time to leave us your review. We pride ourselves on our excellent craftsmanship, so it is lovely to hear your comments

Posted 2 years ago

“My wife and I have on our sixth purchase from Delcor and all the Sofas remain in the family. Two have made their way to Spain.The quality of the product and the quality of the service are unsurpassed.If you want a stylish and beautifully made piece of British craftsmanship look no further.The showroom at Derwent House in Witney is outstanding. Dan and Irene Shannon Worthing.”

Posted 2 years ago

Thank you very much for leaving us your lovely review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Your high praise will be passed on to all concerned!

Posted 2 years ago

“We received our sofa and chair several weeks ago and they are beautifully made and so comfortable. From our initial visit to the showroom right through to delivery and assembly in our home the level of customer service has been exceptional in every way. Thank you to Team Delcor!”

Posted 2 years ago

It's always lovely to hear back from a happy customer. Thank you so much for taking the time to review your Delcor experience

Posted 2 years ago

“I took delivery of two sofas ordered through Derwent House, Witney three months ago and delayed posting a review as I wish to test them out for comfort etc. I have not been disappointed. Having last ordered from Delcor in 1983 I can confirm that the quality of products cannot be beaten. I would like to thank Ali Griffiths for her patience whilst making a fabric selection and to everyone involved in the manufacture of my sofas and eventual careful delivery.”

Posted 2 years ago

Thank you so much for taking the time to leave your feedback. We pride ourselves on our customer service and excellent quality, so it is good to hear from a satisfied customer.

Posted 2 years ago

“The admin side of the process was highly efficient and the men who collected and assembled the furniture were both friendly and attentive to our animal home needs. Well done everyone!”

Posted 2 years ago

Thank you very much for your lovely review. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“We have just received delivery of our 3 seater sofa. As returning customers, we would like to pass on our thanks to Chris for his patience, advice and knowledge as to the design and recommended fabric, he was superb. The quality of the sofa is exceptional. We would also like to pass on our thanks to the 2 delivery men who were very professional and courteous. We have no hesitation in recommending your company.”

Posted 2 years ago

Thank you very much for taking the time to leave us your lovely review. We pride ourselves on the quality of our product and customer service, so it is great to hear from a happy customer. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“Beautiful designs great service and fantastic quality - 2 sofas and a bed bought this year and all amazing”

Posted 2 years ago

Thank you very much for taking the time to review your Delcor experience. It's always lovely to hear back from a happy customer.

Posted 2 years ago

“Friendly knowledgeable staff in store, the ability to truly customise the furniture was great - the extra 1.5 inches in height of seat makes a lovely squashy sofa still easy to get out of. Quality of product is unquestionable, we are delighted with the final outcome. The only thing preventing a 5 star was the delay in delivery , which whilst we understood the Covid impact, could have been more regularly and openly communicated rather than having to chase.”

Posted 2 years ago

Thank you for taking the time to leave us a review. We pride ourselves on excellent craftsmanship and customer service and always strive to surpass expectations. We value your comments on our communication, with regards to the delay in delivery, and we will endeavour to improve on this aspect of our service going forward. Thank you again for your feedback.

Posted 2 years ago

“We are returning customers, and are pleased to say the service remains very good. We are delighted with our new sofa- and particularly appreciate the ability to have chosen customization options.”

Posted 2 years ago

Fantastic to hear and thank you so much for taking the time to leave your feedback.

Posted 2 years ago

“Brilliant service from start to finish despite the times.”

Posted 2 years ago

Thank you very much for taking the time to review your Delcor experience. We appreciate your kind words.

Posted 2 years ago

“I’ve had several Delcor sofas over the years & the quality is excellent, as is Customer service.”

Posted 2 years ago

Thank you very much for your review. We pride ourselves on our customer service, so it is lovely to hear from a satisfied customer.

Posted 2 years ago

“Wonderful style and quality, together with friendly and expert customer service.”

Posted 2 years ago

Thank you very much for your kind words and for taking the time to tell us about your Delcor experience.

Posted 2 years ago

“my sofas are fantastic. My experience in the store and the communication since placing the order has been great. The guys that came and delivered it today were also exceptional. They took pride in what they did and were careful and polite.”

Posted 2 years ago

Thank you very much for taking the time to review your Delcor experience. To provide quality, stylish furniture backed up with excellent customer service is what we strive to achieve and I am so glad we met your expectations.

Posted 2 years ago

“Excellent service. Friendly staff. Knowledge of products. Very helpful in every aspect. Pleasure to deal with a company that has such high standards. Furniture amazing. On way to order a matching sofa. Would highly recommend Delcor. Wish that delivery time was quicker as cannot wait to relax in beautiful and comfy chairs. Thank you all.”

Posted 2 years ago

Thank you so much for your 5 star review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Many thanks for choosing Delcor!

Posted 2 years ago

“This is the second time we have had our furniture restored by Delcor and are very pleased with the results and their efficiency John Manley”

Posted 2 years ago

Thank you very much for taking the time to tell us about your Delcor experience. I wish you many more years of comfort with your furniture.

Posted 2 years ago

“The whole process was dealt with efficiently and courteously. I am very pleased with the outcome and would recommend the quality of work. The original sofa lasted over 20 years testament to the quality of work”

Delcor 5 star review on 24th November 2021

Posted 2 years ago

Thank you for your very kind words and for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service and quality products, so it's great to hear from happy customers, such as yourselves. Sofa looks lovely!

Posted 2 years ago

“The selection and range, quality of manufacturing were all excellent. The help and customer service were also very good. We communicated via email and telephone both with the sales, Richelle and at the factory with Rick MD, Ian, Mathew and others. Everyone was very helpful and friendly. During these difficult times, the production was a little longer than expected but well worth the wait.”

Posted 2 years ago

Thank you very much for taking the time to review your Delcor experience. To provide quality, stylish furniture, backed up with excellent customer service, is what we strive to achieve and I am so glad we met your expectations.

Posted 2 years ago

“Very happy with our sofas and all aspects of our dealings with Delcor. The sales team in Stamford were superb, and the care and efficiency (and punctuality) of the delivery men was exemplary. Quality throughout.”

Posted 2 years ago

We pride ourselves on our customer service and quality products, so it's great to hear from happy customers such as yourselves.

Posted 2 years ago

“My furniture was recovered and looks and feels brand new again, The delivery was as stated and the delivery guys were very pleasant and friendly all in all very good service and great quality workmanship”

Posted 2 years ago

A massive thank you for taking the time to review your Delcor experience. It's always lovely to hear back from a happy customer.

Posted 2 years ago

“Excellent service from everyone and wonderful quality.”

Posted 2 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience.

Posted 2 years ago

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Delcor is rated 5.0 based on 767 reviews