DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,862 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service has been top notch and always happy to help. I have used them several times and will do again”

Helpful Report

Posted 1 year ago

“Lovely carpet tiles really soft, Look amazing in kitchen dining room. Would not hesitate to buy from these guys again.”

Helpful Report

Posted 1 year ago

“Good selection, good prices, good customer service and all delivered bang on time. Great.”

Helpful Report

Posted 1 year ago

“I would just like to say how efficient, helpful and throughly professional all the people at dct uk we’re in helping supply and deliver the carpet tiles we needed I would recommend them everyday of the week Thanks for all your help”

Helpful Report

Posted 1 year ago

“This is the fourth time i have ordered from DCTUK and have always been more than Happy with the Range of Pricing and the Quality of their Products, their delivery and especially their communication hence my repeat business.”

Helpful Report

Posted 1 year ago

“Sales rep was very friendly, very helpful and very quick to get my samples sent. Would certainly use again into the future.”

Helpful Report

Posted 1 year ago

“I received the best customer service that I think I have ever experienced. I ordered the wrong colour tiles, and the team I spoke to jumped in and corrected it for me quickly. Every person I spoke to helped they were kind and professional and went beyond what I would have expected. I now have the correct tiles. I would highly recommend DCTUK Thank you”

Helpful Report

Posted 1 year ago

“Good service. Sample arrived promptly but it's not actually what we're looking for.”

Helpful Report

Posted 1 year ago

“Great customer service and communication! Very fast delivery”

Helpful Report

Posted 1 year ago

“Been using DCTUK now for several years for each office renovation carried out. Always been good quality products delivered in a very timely manner. Never even consider going elsewhere anymore”

Helpful Report

Posted 1 year ago

“Great products and exceptional communications. Will certainly use DCTUK again.”

Helpful Report

Posted 1 year ago

“Very poor and misleading communication with Mike Jones. Awful company”

Helpful Report

Posted 1 year ago

“From the first point of contact - my initial phone enquiry - everything about DCTUK was positive. Every member of staff that I encountered, Gary and Danny in particular, were enthusiastic and keen to help. That attitude was maintained by the fitting crew led by Nigel and, bearing in mind that it was not the easiest of projects, at no point did did any negativity creep into the discussions. From start to finish it was a super professional job and our client was delighted. We will certainly be a returning customer.”

Helpful Report

Posted 1 year ago

Hi Alex thanks so much for your review - the team are buzzing! Also thanks for taking the time to upload some images, they look fab! 👍

Posted 1 year ago

“Had what we wanted, very quick delivery and very friendly staff.”

Helpful Report

Posted 1 year ago

“Our urgent order was fulfilled and delivered on time . Great service and good communication from the sales team & dispatch department.”

Helpful Report

Posted 1 year ago

“Brilliant customer service and experience. Tiles ordered and delivered in a timely fashion. Great updates from the team throughout the process. Special shout out to Christopher in the Dispatch Team for his excellent Customer Service.”

Helpful Report

Posted 1 year ago

“Great customer service & communication throughout the whole order & delivery process. Extremely happy with my delivery. High quality carpet tiles and very fast delivery. Highly recommend and will definitely be using DCT again.”

Helpful Report

Posted 1 year ago

“Great communication and fast delivery. Thanks very much”

Helpful Report

Posted 1 year ago

“Perfect as usual. Communication from the sales team is great, the after sales service also great. Delivered when they said it would be. Couldn't ask for more. Used them many times, and will continue to do so in the future!”

Helpful Report

Posted 1 year ago

“Quick accurate advice on colour matching existing tiles. Great customer service. Quick delivery. Couldn't ask for more.”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.8 based on 3,862 reviews