DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,655 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order online - nice & easy process, price good, despatch & delivery excellent - can't fault DCTUK at all - would definitely recommend”

Helpful Report

Posted 5 months ago

“Great service.”

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Posted 5 months ago

“Very helpful sales person who was informative and friendly. Product came without a glitch and follow-up service second-to-none. Would thoroughly recommend.”

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Posted 5 months ago

“Excellent service, good prices & prompt delivery. Would 100% recommend.”

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Posted 5 months ago

“My first contact with DCTUK was via the online chat. It was good to discover that Beth was a real - and very helpful - person and not a robot! Beth was quick to understand what I was looking for and suggested several different tiles. She then arranged for samples to be sent out, which arrived very promptly. When I made my final choice the carpet tiles arrived the next day. Thanks for a great service - I will definitely recommend you to others.”

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Posted 5 months ago

“Happy with product, price and delivery”

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Posted 5 months ago

“Can't say fairer than the price, delivery time and communication received. Excellent service thanks very much.”

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Posted 5 months ago

“Great helpful advice & overall price 👍”

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Posted 5 months ago

“Great service - placed an order about 3pm - had a dispatch notification 30 mins later and the product arrived the next morning. Well priced and great service”

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Posted 5 months ago

“Lovely helpful service. Great communication. Thank you”

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Posted 5 months ago

“Great price and very fast delivery, used twice now and will use again”

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Posted 5 months ago

“Easy to order, excellent communication from sales to dispatch, will be using again”

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Posted 5 months ago

“Excellent customer service and speedy delivery”

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Posted 5 months ago

“Great product (so pleased I could buy something made in the UK!) and excellent customer service. I often find that shopping online can be impersonal and it can be hard to choose what to buy if there's nobody to talk to, but I'm very happy with the great service I have received from DCTUK. Beth was very helpful and gave me good advice when I was choosing the tiles, and she arranged for some free samples to be sent out to me (these also arrived very quickly). You followed up my phone call when I rang out-of-hours, so I feel I have had a good shopping experience.”

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Posted 5 months ago

“Very easy to deal with, really keen to make sure deliveries arrive and products are right”

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Posted 5 months ago

“Brilliant service thanks guys”

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Posted 5 months ago

“Excellent company with quality products. I have purchased from them for more than 10 years and their communication is first class.”

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Posted 5 months ago

Thank you Alex for your review and your continued business. We really appreciate it. 👍

Posted 5 months ago

“Good product, great communication, fast delivery!”

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Posted 5 months ago

“We have used DCTUK a few times now, every time we have renovation work carried out and require new flooring. Their customer service is second to none. We had some questions recently about fitting LVT to our summerhouse, we used their Live Chat and they were so helpful and informative this information saved us time and money and allowed for our builder to continue laying the floor with no delays. Their price is fair and delivery is so fast!”

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Posted 5 months ago

“Great Products & Customer Service . Really quick delivery”

Helpful Report

Posted 5 months ago

DCTUK is rated 4.7 based on 3,655 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.