DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,679 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“website easy to use and samples came quickly.”

Helpful Report

Posted 2 years ago

“Sent completely different samples than what I ordered.”

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Posted 2 years ago

“Sent me an email add. These companies should be fined for harassment. They dont have unsubscribe or email address in plain sight I wouldn't want to buy there flooring if they are so desperate they buy emails”

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Posted 2 years ago

“I ordered several sample carpet tiles which we want to fit in our conservatory. I would have given five stars but I find the website quite difficult to find tiles suitable for residential use as opposed to contract. I did order quite a few samples and had a voicemail telling me that some of them I had ordered weren't for residential use, which I wasn't aware of. In addition it would be good if there were filters for pile height, etc. as I am looking for thickish tiles that are stain resistant but without going through each tile to check the info it isn't clear. In fact I have ended up referring to other sites to try and find the information”

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Posted 2 years ago

“Excellent customer care”

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Posted 2 years ago

“Super fast delivery of samples, thank you”

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Posted 2 years ago

“The samples arrived very quickly - very pleased We are looking for tiles for our church and as you can imagine everything has to go to committee and have fundraising events.”

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Posted 2 years ago

“Very quick response with sample carper tile. Appears to be good quality but still trying to decide”

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Posted 2 years ago

“Easy site to use and received free sample following day.”

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Posted 2 years ago

“Brilliant communication and happy to help with even a small order for caravan. Humorous Web site and emails. Even a bit of humour on glue spray cans. Would highly recommend ☆☆☆”

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Posted 2 years ago

“Very easy to use and efficient will be ordering off them soon as samples were good”

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Posted 2 years ago

“Grateful to be able to order samples to help me make a decision about flooring. Essential in fact. Prompt service, trouble-free.”

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Posted 2 years ago

“My order was processed and delivered on time. I had a few emails with Vanessa who ensured this happened. Will use DCTUK again”

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Posted 2 years ago

“Great sample. Just waiting till I can afford it. Thanks”

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Posted 2 years ago

“I ordered 2sample vynil floor tiles to use in assessing colours for the floor in my en-suite bathroom. Even though I am not yet an existing customer, DCTUK, they sent them free of charge without hassle. Good service from this company!”

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Posted 2 years ago

“Exc company excellent products”

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Posted 2 years ago

“Good communication, excellent product although a tad on the expensive side. Would like to be able to purchase individual planks rather than packs of 10. 😊”

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Posted 2 years ago

“Excellent customer service. Ordered sample carpet tiles and they arrived in just 2 days! A really reliable, professional and customer friendly company. I have no hesitation in recommending dctuk.”

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Posted 2 years ago

“I ordered 3 samples. They arrived the next day. Amazing service. I ordered the colour of tiles I liked and I am delighted with them.”

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Posted 2 years ago

“Quick response and follow up.”

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Posted 2 years ago

DCTUK is rated 4.7 based on 3,679 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.