DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,814 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great communication - thank you!”

Helpful Report

Posted 11 months ago

Thank you anonymous customer 😁👀

Posted 11 months ago

“Great customer service, good communication and delivered on time.”

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Posted 11 months ago

“I would highly recommend DCTUK, The ordering process was easy and items were dispatched in a timely manner. Communication has been great”

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Posted 11 months ago

“Good Service and Prompt Service”

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Posted 11 months ago

“Fitter arrived late He was very efficient clean and tidy work fast and complted on time Would recomed them”

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Posted 11 months ago

“Third time we’ve bought from DCTUK. Good choice of products and great service.”

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Posted 11 months ago

“The service received was exceptional. I had a request that needed to be turned around quickly for a high profile client. First Chris took photos of what he had available in stock in his warehouse and also organised a sample swatch to be sent out next day of product that was special delivery from supplier. Nothing was to much trouble. The quick turn around made it easy for me to place an order. On top of that due to my tight deadline Chris rang supplier ahead of order to ensure we could get the flooring in time. I was extremely impressed with the customer service and it's a no brainer I will be ordering again. Thank you to Chris- what a star”

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Posted 11 months ago

“Fast delivery. Superb customer service, highly recommend”

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Posted 11 months ago

“DCTUK provides great service and deliveries arrive when promised. Chris was a great communicator throughout and we will definitely use this company again in future. Thank you from a satisfied customer!”

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Posted 11 months ago

“Speedy delivery thank you”

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Posted 11 months ago

“I have been using this company for a few years now and they have provided me with a brilliant service .”

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Posted 11 months ago

“Excellent service, cannot fault. Price was good, speed of delivery excellent and after sales service was superb. Very happy. Highly recommend.”

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Posted 11 months ago

“Very good quality and fast delivery”

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Posted 11 months ago

“Great service, helped me match carpet tiles, prompt quote and delivery service.”

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Posted 11 months ago

“I only ordered a small quantity of clearance tiles for some stairs. The service was excellent, I had trouble paying online but when I called everything was dealt with efficiently with a friendly member of staff . The delivery was really fast with great communication. Very pleased with the quality of the carpet tiles”

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Posted 11 months ago

“Delivery on time not actually got these fitted yet.”

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Posted 11 months ago

“today's drop-off was great. Despite the fact that there was no-one but (feeble and elderly) me to help the driver with an extremely heavy load, he was philosophical and courteous. Thanks a lot!”

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Posted 11 months ago

“very speedy delivery and was lucky to get a discount and free delivery”

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Posted 11 months ago

“Really helpful customer service, samples sent next day and fast delivery of tiles after. Haven’t layed them yet, but feel and look like good quality, can’t wait to put them down! Would definitely recommend DCTUK 😊”

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Posted 11 months ago

“DCTUK were the only company that I could find that supply carpet tiles that I considered luxury (that is the “Cosy Toes” range.) Ordering was easy and delivery made in good time. I appreciated the follow-up email to check I got the order OK. Now that is a rare occurrence this day and age! Helps build trust. I’ll order again when I’m ready to carpet tile other rooms.”

Helpful Report

Posted 11 months ago

DCTUK is rated 4.8 based on 3,814 reviews