Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,019 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service and sizing issues with footwear”

Helpful Report

Posted 1 year ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I can see from the correspondence that the Customer Service team responded to your email promptly with suggestions of how to get a better fit and informing you that we offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded.

Posted 1 year ago

“Easy to order system and good quality dance shoes which looks durable and comfortable.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 1 year ago

“I received my order in good time and am very pleased with the dance shoes. They are super comfortable and love quality. Highly recommended website.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality and fit of your purchase.

Posted 1 year ago

“very quick with delivery and good condition”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Items arrived in perfect condition and as expected. Highly recommend”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“My first time buying from Dance Direct, excellent service from ordering to delivery. An excellent product, I was looking for very fine fishnets trimmed with stones. These are an excellent fit, which is rare for me, as I am 5’2 and also excellent quality.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Really easy viewing to find the items for my daughter. When the order arrived it was totally like the details and sizing was easy to understand.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and your purchase.

Posted 1 year ago

“Very quick delivery and good returns service if needed”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 1 year ago

“Fantastic products , fast deliver great service”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 1 year ago

“Great service, quick delivery and quality items”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Thank you dance direct for a accurate service. Very pleased with purchase. However tried to sign up initially before making a purchase to have a start 10% discount, since I was ordering 2 pieces of cardigans, however after a quick signup however it took a bit of a time. And didn't get the code for the discount. Was disappointed as the discount code only popped up on my email after the order was placed. I could have saved some money since I ordered 2 sets of cardigans.”

Helpful Report

Posted 1 year ago

Thank you for the review. Please contact hello@dancedirect.com who can help with the discount code off your next order.

Posted 1 year ago

“Very quick delivery, tap shoes were as described. Sizing is very good”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Excellent!!!”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we see these.

Posted 1 year ago

“A great range of goog quality products. Good delivery time and helpful customer service.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery. We always try to give the best value for money and pride ourselves on our product selection and customer service.

Posted 1 year ago

“Good quality products and quick delivery and returns”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Costume was beautiful and fit perfectly. Arrived before time as well”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great shoes”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we see these.

Posted 1 year ago

“Dance direct is such a good brand such good quality”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of our goods.

Posted 1 year ago

“Everything i have ordered off of Dance Direct has been delivered within days and always is extremely good quality. I would definitely recommend them to any dancers out there looking for any of their dance essentials.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Good range, great delivery times”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,019 reviews