Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The knee pads left red sores on the backs of my knees from the stitching. Even if you run your fingers around the stitching it’s not smooth. Have had to wear something underneath them which is not ideal. Disappointed.”

Helpful Report

Posted 4 years ago

I am sorry the knee pads were not as expected. Please feel free to return them for a full refund.

Posted 4 years ago

“Very informative in all stages of order and delivery, easy to order online”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and the ordering and delivery process. The IT team have worked hard to make the website user friendly and I will pass your comments on to them.

Posted 4 years ago

“Great products delivered really quickly. My daughter looks adorable in her ballet classes now.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Perfect product and fast delivery!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of the delivery.

Posted 4 years ago

“Excellent quality of goods, Great service and a very happy little girl :)”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.

Posted 4 years ago

“A straightforward and efficient website to order from. Great quality dancewear and costumes, all as described. Thank you.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Reliable service”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“bought for my grand daughter she loves it excellent products and quality”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Fabulous service from ordering to delivery. Thank you Dance Direct .”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass this on to the team.

Posted 4 years ago

“Arrived promptly, shoes are great!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Best quality with best prices”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money.

Posted 4 years ago

“Lovely shoes. Thank you. Prompt delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“A class act in every respect!!! Customer service is their priority, amazing !!!!”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers and I will pass this on to the team.

Posted 4 years ago

“Beautiful dress, perfect fit, very true to size. On time delivery. I highly recommend. Thank You”

Dance Direct 5 star review on 8th November 2021

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Thank you for the lovely photo.

Posted 4 years ago

“Great service And great offers.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“When my daughters need new ballet shoes, tights and leotards, I always visit Dance Direct before any other online stores for availability and choice. It's reliable, the website is easy to use, and we know we can expect them swiftly after ordering.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Fast delivery, great product and always on hand for any queries”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Dance Direct have such a vast range of dance wear. Their shipping and pricing is fair, and deliveries are always reliable and on time”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Lovely quality products and reasonably priced. Had to wait for size to come in stock but well worth the wait!”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“I can find amazing outfits for my ballet and it is really hard to choose!”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews